Top 134 customer care coordinator Jobs in irvine ca

Referral Coordinator (Bilingual)
Share Ourselves —Newport Beach, CA
- $22.15 - $25.00 an hour
- Urgently hiring
- Microsoft Word
- Background check
- Spanish
- 403(b) matching
- AD&D insurance
Quick Apply
Front Office Services Representative
University of California, Irvine —Irvine, CA
- $25.45 - $36.05 an hour
- Extended hours
- Background check
- Current TB test
- OSHA
- Health insurance
- Retirement plan
Dental Treatment Coordinator
Patrick Yoshikane, D.D.S. —Orange, CA
- $25 - $29 an hour
- Full-time
- Dental office
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
8d
Sales Support
TaxRise —Irvine, CA
- $20 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Dental treatment and billing coordinator
Kidz Modern Dentistry —Laguna Niguel, CA
- $22 - $30 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Paid time off
- Employee discount
Quick Apply
Dental Treatment Coordinator & Receptionist– High Case Acceptance Practice
Innovative Smiles —Placentia, CA
- From $25 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Dental insurance
- Employee discount
Quick Apply
8d
Inside Sales Coordinator
Newman Windows and Doors —Orange, CA
- $23 - $25 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Front Office Coordinator
Mindpath Health —Irvine, CA
- $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Disability insurance
Float Front Office Coordinator
Mindpath Health —Irvine, CA
- $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Disability insurance
Medical Services Coordinator
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Irvine, CA
- $21 - $22 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Front Desk Coordinator
Platinum Dermatology Partners LLC —Newport Beach, CA
- $21 - $23 an hour
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
8d
Scheduler & Team Coordinator (Home Health/Palliative)
Acacia Health —Irvine, CA
- $23 - $26 an hour
- 8 hour shift
- LVN
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Hospice Regional Admissions Coordinator
Silverado —Irvine, CA
- $29 - $31 an hour
- Full-time
- Background check
- Clean driving record
- Current TB test
- Paid training
- Dental insurance
Quick Apply
5d
Intake Coordinator
CareConnect Health Services Inc —Costa Mesa, CA
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
Quick Apply
Patient Access Coordinator
Hanger, Inc. —Fountain Valley, CA
- $23 - $25 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
12d
Surgery Coordinator
Acuity Eye Group —Costa Mesa, CA
- $22 - $27 an hour
- Full-time
- Microsoft Word
- Surgery
- High school
Quick Apply
Patient Care Coordinator
Botox and Beauty Boutique —Mission Viejo, CA
- $23 - $26 an hour
- Part-time
- Medical office experience
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Office Coordinator — Dental Practice (Part-Time)
OrthoBee Orthodontics —Fountain Valley, CA
- Up to $26 an hour
- Part-time
- Dental office
- Mid-level
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
Patient Care Coordinator (Specialty)
AmeriPharma —Laguna Hills, CA
- $24 - $26 an hour
- Full-time
- Medical office experience
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Hospital Care Coordinator
SuperCare Health —Tustin, CA
- $24.00 - $34.65 an hour
- Full-time
- Background check
- Hospital
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply

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Referral Coordinator (Bilingual)

Share Ourselves -
Newport Beach, CA

Quick Apply

Job Details

Full-time
$22.15 - $25.00 an hour

Benefits

403(b) matching
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance
Retirement plan

Qualifications

Microsoft Word
Spanish
Customer communication
Microsoft Excel
Microsoft Outlook
In-person customer service
Practice management software
HIPAA
English
Medical records
Health information regulatory compliance
Working with individuals from diverse cultural backgrounds
Patient interaction
Medical terminology

Full Job Description

We have an immediate opening for a Referral & Managed Care Coordinator. The key candidate will have healthcare referrals & managed care plan experience, be detail oriented and a team player.

Language: English and Spanish required.

Regular attendance and on-time arrival are conditions of retention in this position.

In office hours are 8:30 am - 5:00pm

The pay range for this position is $22.15 to $25.00 depending on experience and qualification/education.

JOB SUMMARY:

Working in conjunction with the clinic staff, the Referral and Managed Care Coordinator secures specialist services and referrals, diagnostic tests, and procedures from local healthcare agencies and providers, assuring timely processing of referral requests for patients with and without health insurance. This position informs patients as needed of their referral status and may assist in appointment scheduling. The Referral and Managed Care Coordinator maintains appropriate records and tracks volume of workload for department review. This position is critical in navigating the Utilization review and management of our patient population and to coordinating appropriate follow through to assure compliance and adheres to health insurance utilization regulations.

RESPONSIBILITIES

Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing.
Coordinates and manages authorizations for certain specialists and treatments when this is required by patients' medical insurance plans.
Facilitates and ensures the receipt of consult notes and test results after a patient has been referred to an outside provider.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as referral department liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Carries out patient discharge processes; clarifies and provides patients with follow up care instructions and referrals.

EDUCATION/QUALIFICATIONS:

Minimum 1 (one) year experience in healthcare environment with patient interaction, customer service responsibilities and well versed in medical terminology.
1 (one) year of referral experience preferred; including working with physicians’ offices, hospitals, managed care and other medical service sites.
Medical Assistant experience (front or back office) is beneficial by not required
Demonstrated “detail approach” to all administrative and organizational duties including setting priorities and meeting deadlines.
Excellent verbal and written communication skills. Must have good listening skills, and be able to effectively and clearly communicate
Bilingual in English and Spanish
Must be well versed in HIPAA laws with regard to medical records.
Works successfully and respectfully with our vulnerable patients population which includes patients with diverse backgrounds and cultures; mentally ill patients, patients experiencing homelessness, substance abuse patients, etc.
Proficient Use of Microsoft Products (Word, Excel, Outlook) Internet, and Practice Management Systems.
Uses electronic medical record software (Epic); develops proficiency within 3 months of training

************************************************

What do we offer? A competitive salary and a generous benefits package for our full time team members which includes Health Insurance options covered at 100% or 90% of cost for team members and 50% for eligible dependents; We have group Medical, Dental and Vision, Flexible Spending Accounts, Basic Life insurance/AD &D, Voluntary Life Options, Long Term Disability, 403b Retirement Plan with employer match, Employee Assistance Program, Global Travel Assistance, Supplemental Accident, Critical Illness and Hospitalization plans offered offered, Tuition Reimbursement Program, 10 Paid Holidays, 10 Paid Vacation and 6 Sick Days.

All qualified candidates will be subject to an employment & criminal background check and must be able to provide proof of required Immunizations for healthcare facility. We will provide vaccines to new employee's if needed at no cost.

JobReq#: 202603RMCC1

Job Type: Full-time

Pay: $22.15 - $25.00 per hour

Benefits:

403(b) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Healthcare: 1 year (Preferred)
Healthcare Referrals: 1 year (Preferred)

Language:

Spanish (Preferred)

Ability to Commute:

Newport Beach, CA 92660 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in irvine ca

Referral Coordinator (Bilingual)

Front Office Services Representative

Dental Treatment Coordinator

Sales Support

Dental treatment and billing coordinator

Dental Treatment Coordinator & Receptionist– High Case Acceptance Practice

Inside Sales Coordinator

Front Office Coordinator

Float Front Office Coordinator

Medical Services Coordinator

Front Desk Coordinator

Scheduler & Team Coordinator (Home Health/Palliative)

Hospice Regional Admissions Coordinator

Intake Coordinator

Patient Access Coordinator

Surgery Coordinator

Patient Care Coordinator

Front Office Coordinator — Dental Practice (Part-Time)

Patient Care Coordinator (Specialty)

Hospital Care Coordinator

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