Top 633 Defect manager Jobs in Irving, Tx

Director of Quality
Marriott International, Inc —Irving, TX
- $75,000 - $93,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Business Administration
8d
Product Support Manager
Caterpillar —Irving, TX
- $147,760 - $221,640 a year
- Full-time
- Marketing
- Engineering
- Pass drug screening
- Health savings account
- Paid holidays
8d
Defect Lead Role
SABNEXT —Irving, TX
- Writing skills
- Analysis skills
- Team management
Manager of Catering Ops
Mendocino Farms —Plano, TX
- $75,000 - $110,000 a year
- Full-time
- Hybrid work
- Hospitality
- 3 years
- Travel
- Health insurance
- 401(k) matching
Quick Apply
Manager, Quality (R5120)
SHIELD AI —Dallas, TX
- $130,000 - $200,000 a year
- Full-time
- Engineering
- 3 years
- Mentoring
Loss Prevention Officer
Marriott International, Inc —Irving, TX
- Full-time
- High school diploma or GED
- Entry level
- Resort
3d
Assembly Focus Factory Manager
Siemens —Fort Worth, TX
- $109,670 - $188,006 a year
- Full-time
- Inventory management
- 5 years
- Engineering
Quality Manager
J.M. Fabrication Company, LLC —Arlington, TX
- Full-time
- Engineering
- Master's degree
- Analysis skills
Health Center Manager (HCM)
Planned Parenthood of Greater Texas —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Manager, Talent Acquisition
ENVISION INC —Farmers Branch, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- 6 years
Quick Apply
Quality Manager
Printpack Inc —Grand Prairie, TX
- Email
- Ability to lift 50 pounds
- Travel
- Training & development
Senior Test Manager
Kairos Technologies —Irving, TX
- From $811,328 a year
- Email
- Computer Science
- Software troubleshooting
- Mid-level
Commissioning Manager
Skanska USA —Dallas, TX
- Full-time
- Background check
- Construction site
- Military
- Dental insurance
- 401(k)
Senior Project Engineer
Continental Electronics (OSI) - SMB-RPO —Richardson, TX
- $135,000 - $160,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
1d
Electrical Engineer 3
Continental Electronics (OSI) - SMB-RPO —Richardson, TX
- $104,000 - $122,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Engineering Manager
Vytwo —Dallas, TX
- $60 an hour
- Full-time
- Hybrid work
- Azure
- 8 years
- AWS
- Work from home
Quick Apply
Mechanical Engineer 3
Continental Electronics (OSI) - SMB-RPO —Richardson, TX
- $114,000 - $125,000 a year
- Full-time
- 5 years
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
1d
Electrical Service Technician III
CEC FACILITIES LLC —Irving, TX
- 8 hour shift
- Clean driving record
- Construction site
- 5 years
Quick Apply
Roving CDL-A Driver
CARDS Holdings, Inc. —Coppell, TX
- 10 hour shift
- CDL A
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Senior Quality Control Specialist (Mandarin Required)
DCD Vehicle Corp —Lancaster, TX
- $70,000 - $95,000 a year
- Full-time
- Microsoft Word
- Ability to walk for extended periods
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply

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defect manager jobs near irving, tx

Director of Quality

Marriott International, Inc -
Irving, TX

Apply Now

Job Details

Full-time
$75,000 - $93,000 a year
8 days ago

Qualifications

Customer communication

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26098283
Job CategoryProcurement, Purchasing, and Quality Assurance
Location4150 N MacArthur Blvd, Irving, Texas, United States, 75038
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $75,000 - $93,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

Coaches managers on adopting the Total Quality Management leadership style.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Directs property quality efforts to address critical customer requirements.

Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Leading Quality Assurance Team

Trains team members and managers on problem solving, process improvement and strategic planning techniques

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Coaches managers on adopting the Total Quality Management leadership style.

Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.

Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.

Managing Quality Tools

Ensures that management practices at all levels are aligned with quality tools.

Uses data collection methods to compile, display, track, and analyze defect trends.

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes issues and identifies trends.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all properties that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in quality assurance.

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

defect manager jobs in irving, tx

Director of Quality

Product Support Manager

Defect Lead Role

Manager of Catering Ops

Manager, Quality (R5120)

Loss Prevention Officer

Assembly Focus Factory Manager

Quality Manager

Health Center Manager (HCM)

Manager, Talent Acquisition

Quality Manager

Senior Test Manager

Commissioning Manager

Senior Project Engineer

Electrical Engineer 3

Engineering Manager

Mechanical Engineer 3

Electrical Service Technician III

Roving CDL-A Driver

Senior Quality Control Specialist (Mandarin Required)

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