Top 11 Student mentor Jobs in Irving Tx

EMR Client Success Coach
Aesthetic Record —Irving, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
13d
Student Success Coach (Traditional) (Brookhaven)
Dallas College —Farmers Branch, TX
- From $66,900 a year
- Extended hours
- Hybrid work
- Bilingual
- Writing skills
- Mid-level
6d
Student Success Coach (Traditional) (Richland)
Dallas College —Dallas, TX
- From $66,900 a year
- Extended hours
- Hybrid work
- Bilingual
- Writing skills
- Mid-level
13d
Success Coach - Texas - Secondary Math - Fixed Term
Great Minds —Dallas, TX
- $78,000 - $85,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
Title I Student Success Coach (26-27 SY) - DaZavala MS
Irving Independent School District —Irving, TX
- Full-time
- School experience
- Classroom
- Spanish
PEER MENTOR SUCCESS COACH (graduate student position)
Texas Wesleyan University —Fort Worth, TX
- Classroom
- Mid-level
- Office
NEIGHBOR SUCCESS COACH
Metrocrest Services —Carrollton, TX
- Weekends as needed
- Spanish
- Customer service
- Salesforce
- Paid training
- Paid parental leave
Quick Apply
Student Success Coach (Grant Funded Position)
Texas Wesleyan University —Fort Worth, TX
- Mid-level
- Office
- Residential
PEER MENTOR (Undergraduate Student Position)
Texas Wesleyan University —Fort Worth, TX
- Online Application
- Classroom
- Office
- University
Senior Bar Success Coach - REMOTE
BARBRI —Dallas, TX
- $75,000 - $90,000 a year
- Remote
- Supervising experience
- Presentation skills
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Success Coach- Bilingual
Goodwill Industries of Dallas, Inc. —Dallas, TX
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Computer literacy
Quick Apply

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Success Coach - Mid-Atlantic
Great Minds —Columbus, OH
A valid driver’s license and willingness to fly and drive are required for this position. We are committed to usability, coherence, and practical implementation…
$80,000 - $90,000 a year
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3d
Success Coach
Boys & Girls Clubs Of Central Ohio —Columbus, OH
Proficiency in Microsoft Office and internet-based tools. Boys & Girls Clubs of Central Ohio, an Affiliate of Boys & Girls Clubs of America, empowers the young…
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EMR Client Success Coach

Aesthetic Record -
Irving, TX

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
13 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Collaboration
HIPAA
Attention to detail
Problem-solving
Healthcare privacy protection
Health information regulatory compliance
Customer support
Technical Proficiency

Full Job Description

About the Role

We're seeking an energetic, curious, and tech-savvy Client Success Coach to join our fast-paced, client-focused team. In this role, your primary responsibility is delivering fast, effective support to our clients through training plans, escalations and focused 15-minute support calls — resolving software issues, troubleshooting, and guiding clients toward success. You'll grow your skills through hands-on experience, learn directly from senior team members, and help clients navigate challenges while building your own technical and problem-solving expertise. Aesthetic Record is a genuinely fast-paced, fast-growing company in the medical aesthetics space. This role rewards people who are self-motivated, astute, and naturally curious; those who take ownership of their own learning and stay energized by a rapidly evolving product and industry.

Your Impact & Contribution

As a Client Success Coach, you will:

Deliver fast, accurate, and empathetic support to clients through focused 15-minute resolution calls.
Troubleshoot technical issues and provide clear, actionable guidance so clients leave each call with a path forward.
Deliver in-depth, paid client training as a secondary offering, for clients who request extended, hands-on learning.
De-escalate challenging situations calmly and professionally.
Contribute to process improvements and internal knowledge resources that enhance team performance.

Your Professional Learning Journey

This role is designed to help you:

Build confidence in client-facing communication.
Develop a problem-solving mindset and learn to handle complex client situations.
Master resolution frameworks, technical troubleshooting, and documentation best practices.
Build deep product knowledge to prepare for advanced client-facing or technical roles.

A note of honesty: our platform is broad. Aesthetic Record spans scheduling, charting, billing, payments, marketing, and more, and the product evolves quickly. The learning curve is real, and it doesn't end after onboarding. The coaches who thrive here treat continuous learning as part of the job, not a phase — they stay curious, ask questions, and actively keep pace with new features and workflows.

This is a self-starter role. Your first three months follow a self-paced onboarding and training program — you'll be given the structure, resources, and support, but you're expected to drive your own progress through it. Coaches who succeed here are proactive about their learning from day one rather than waiting to be walked through every step.

What Success Looks Like

Success in this role is measured by your ability to:

Resolve client issues quickly, accurately, and with clear follow-up.
Deliver professional, empathetic, and solution-oriented interactions on every call.
Troubleshoot technical challenges effectively while escalating complex issues appropriately.
De-escalate difficult situations while maintaining client trust and satisfaction.
Build a strong foundation of product knowledge to grow into advanced roles.

Key Responsibilities

Host focused 15-minute support calls to provide guidance and troubleshooting.
Deliver paid, in-depth client trainings when requested (secondary to core call volume).
Provide timely follow-ups that clarify next steps, solutions, and available resources.
Identify and resolve technical problems, escalating complex issues as needed.
Collaborate with senior staff on escalated concerns to reach resolutions.
De-escalate challenging client situations professionally and empathetically.
Document all client interactions accurately in internal systems.
Handle client data and protected health information in accordance with HIPAA and company privacy standards.
Collaborate with Support, Onboarding, and Account Success teams to ensure a seamless client experience.
Develop product expertise through ongoing training, shadowing, and knowledge sharing.
Participate in team meetings and continuous improvement initiatives.

Required Qualifications

2+ years of customer support or client service experience preferred
Strong written and verbal communication skills
Basic technical troubleshooting abilities
Self-motivated, curious, and astute — takes ownership of their own learning
Customer-focused mindset with a desire to help others
Ability to quickly learn new software systems
Strong attention to detail and documentation skills
Ability to thrive in a fast-paced, high-volume environment
Awareness of, or willingness to learn, data privacy standards (e.g., HIPAA)
Receptive to feedback and able to implement changes effectively

Preferred Skills

Experience in technology or healthcare customer service
Familiarity with client support or ticketing systems
Basic knowledge of EMRs or practice management software
Prior exposure to HIPAA or handling sensitive client data
Enthusiasm for learning about the aesthetics industry

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

This role requires 4 days in the office in Irving, Texas. Do you have any concerns with this?
Have you reviewed the job description, education requirements, and salary range?

Ability to Commute:

Irving, TX 75062 (Preferred)

Work Location: Hybrid remote in Irving, TX 75062

Quick Apply

Refine Your Search

student mentor jobs in irving tx

EMR Client Success Coach

Student Success Coach (Traditional) (Brookhaven)

Student Success Coach (Traditional) (Richland)

Success Coach - Texas - Secondary Math - Fixed Term

Title I Student Success Coach (26-27 SY) - DaZavala MS

PEER MENTOR SUCCESS COACH (graduate student position)

NEIGHBOR SUCCESS COACH

Student Success Coach (Grant Funded Position)

PEER MENTOR (Undergraduate Student Position)

Senior Bar Success Coach - REMOTE

Success Coach- Bilingual

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