Top 86 Outbound call center Jobs in Irwin, Pa

Primary Contact Center Representative (Call Center)
F.N.B. Corp. —Pittsburgh, PA
- Weekends as needed
- Microsoft Word
- Computer literacy
- High school diploma or GED
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Associate I, Fraud Engagement
CardWorks Servicing LLC —Pittsburgh, PA
- Weekends as needed
- High school diploma or GED
- Computer skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
9d
Clinical Service Representative I
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Full-time
- Remote
- Word processing
- Computer literacy
- HIPAA
1d
Call Center Representative
Keystone Collections Group —Irwin, PA
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- Overtime
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Health insurance
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training
Transfer Center Coordinator- Oakland
UPMC —Pittsburgh, PA
- $20.20 - $32.01 an hour
- Weekends as needed
- Hybrid work
- 5 years
- Computer literacy
- Mid-level
Guest Services Representative - Rivers Casino Call Center
Rivers Casino Pittsburgh —Pittsburgh, PA
- Weekends as needed
- Computer literacy
- English
- 1 year
Quick Apply
1d
Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
9d
Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
9d
Customer Care Specialist | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- Office
- Free parking
- Commuter assistance
Quick Apply
9d
Marketing Rehash Representative
Mt. Pleasant Window & Remodeling Co. —Export, PA
- $17 - $25 an hour
- Full-time
- Background check
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Customer Specialist
Mr. Handyman of Northern Pittsburgh, South Hills, Moon —Pittsburgh, PA
- $19 - $22 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Service/Sales Representative
STRIVEXX —Pittsburgh, PA
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- Typing
Quick Apply
Inside Sales Representative
Calculated Hire —Pittsburgh, PA
- $22 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Customer Care Associate
Grane Rx —Pittsburgh, PA
- Full-time
- Word processing
- English
- Office
11d
Inside Sales Representative
Calculated Hire —Pittsburgh, PA
- $25 - $28 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Services Support Representative
Dollar Bank —Pittsburgh, PA
- Evenings as needed
- Hybrid work
- Computer literacy
- High school diploma or GED
- Computer skills

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Primary Contact Center Representative (Call Center)

F.N.B. Corp. -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Computer operation
Customer communication
Word embeddings
High school diploma or GED

Full Job Description

Primary Office Location:

503 Martindale Street 4th Floor. Pittsburgh, Pennsylvania. 15212.

Join our team. Make a difference - for us and for your future.

Position Title: Primary Contact Center Representative

Business Unit: Retail Operations

Reports to: Contact Center Supervisor

Position Overview:

This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.

Primary Responsibilities:

Responds to a high volume of incoming telephone calls related to customer service requests and general inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.

Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.

Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.

Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.

Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent customer service skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

Strong problem solving ability

Patience when dealing with difficult situations.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

Ability to work some holidays and weekends.

Ability to sit for extended periods of time

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Apply Now

Refine Your Search

outbound call center jobs in irwin, pa

Primary Contact Center Representative (Call Center)

PENNSYLVANIA only - Work at Home Call Center Representative

Associate I, Fraud Engagement

Clinical Service Representative I

Call Center Representative

Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area

Temporary Customer Service Representative (Onsite)

Transfer Center Coordinator- Oakland

Guest Services Representative - Rivers Casino Call Center

Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Customer Care Specialist | Hiring Now | Onsite- Pittsburgh

Marketing Rehash Representative

Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative

Customer Specialist

Customer Service/Sales Representative

Inside Sales Representative

Pharmacy Customer Care Associate

Inside Sales Representative

Services Support Representative

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