Top 82 Guest service agent Jobs in Irwindale, Ca

Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
WINDSOR CAPITAL GROUP —Arcadia, CA
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Typing
Quick Apply
5d
Front Desk Agent
Springhill Suites Arcadia —Arcadia, CA
- $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
20h
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Hilton Pasadena - Front Desk Agent
Aimbridge Hospitality —Pasadena, CA
- $21 - $24 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Desk Agent
MCR Hotels —Pasadena, CA
- $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Onni Level Properties California LLC —Los Angeles, CA
- $23 - $27 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
13d
Hotel Front Desk Clerk
Holiday Inn Diamond Bar —Diamond Bar, CA
- $17.50 - $18.50 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
14d
Guest Service Agent
Homewood Suites Long Beach Airport —Long Beach, CA
- From $25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hilton —Orange, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Front Office Agent
Pacific Palms Resort —City of Industry, CA
- $18 an hour
- Full-time
- Basic math
- Organizational skills
- Ability to stand for extended periods
Quick Apply
6d
Guest Services Agent - Residential
Onni Properties LLC —Los Angeles, CA
- $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
12d
Front Desk Agent - Soho Warehouse Los Angeles
Soho House & Co. —Los Angeles, CA
- $25 an hour
- 8 hour shift
- Hotel
- Warehouse
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent $23 Per Hour
Commerce Casino —Commerce, CA
- $23 an hour
- Full-time
- Writing skills
- No high school diploma
- English
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Hoxton —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Residence Inn Ontario —Ontario, CA
- $18 - $19 an hour
- Computer literacy
- Residential
- Hotel
Part Time Sales Associate - Hourly+Commission - Universal Studios CityWalk
Celebrity Authentics Hollywood —Universal City, CA
- From $20 an hour
- Part-time
- Spanish
- Sales
- Inventory management
- Free parking
- Employee discount
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $25.78 - $26.78 an hour
- Part-time
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Hotel Front Desk Agent
Embassy Suites by Hilton Los Angeles/Glendale Hotel —Glendale, CA
- $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Free parking
- Health insurance
Quick Apply
1d

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guest service agent jobs near irwindale, ca

Front Desk Agent

Hilton Garden Inn Arcadia -
Arcadia, CA

Quick Apply

Job Details

Part-time
$18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time

Requirements:

Qualifications:

High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Quick Apply

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