Top 27 Help desk technician Jobs in Issaquah Wa

Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Kent, WA
- Full-time
- Hybrid work
- Writing skills
- Office
- Windows
- Opportunities for advancement
Quick Apply
IT Technician
Allwire Technologies —Redmond, WA
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Service Desk Technician L2
Milestone Technologies, Inc. —Bellevue, WA
- $25.38 - $38.00 an hour
- Google Workspace
- Mid-level
- Windows
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
14d
Part-Time Maintenance Technician II - Colina
Thrive Communities —Seattle, WA
- $24 - $26 an hour
- Part-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
10d
Maintenance Technician I - Summit at Madison Park
Thrive Communities —Seattle, WA
- $22 - $24 an hour
- Full-time
- Background check
- OSHA
- Pass drug screening
- Commuter assistance
- Paid holidays
Quick Apply
IT Helpdesk Technician - Tier 2
Allied Restoration, Inc. —Kent, WA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid time off
Quick Apply
IT Support Technician
American Capital Group —Bellevue, WA
- $27 - $33 an hour
- Monday to Friday
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
10h
IT Help Desk Technician
Charlie's Produce —Seattle, WA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Windows
- Free parking
- Profit sharing
Quick Apply
Endpoint Operations Technician II
Milestone Technologies, Inc. —Renton, WA
- $25.38 - $27.00 an hour
- Microsoft Outlook
- Mid-level
- Windows
7d
Help Desk Technician
KELLEY CREATE —Kent, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Field Services – IT Support Technician 2 (Non-Permanent)
State of Washington Dept. of Transportation —Seattle, WA
- $4,411.00 - $5,924.08 a month
- Online Application
- Hybrid work
- Clean driving record
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
3d
Senior Help Desk (L3_LL) Bellevue, WA
Diverge IT —Bellevue, WA
- $32 - $34 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst
Acorn Technology Services —Seattle, WA
- $26 - $32 an hour
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10h
Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington
Axiom Technologies —Seattle, WA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Systems Engineer
Neighborhood House Inc —Seattle, WA
- $43.97 - $48.83 an hour
- Weekends as needed
- Hybrid work
- Background check
- Current TB test
- Computer Science
- On-the-job training
Service Advisor - AN Honda Renton
AutoNation —Renton, WA
- $5,000 - $18,000 a month
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
3d
Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington
Axiom Technologies —Seattle, WA
- Part-time
- Mid-level
- Office
- 3 years
Maintenance Technician I
Waterton —Seattle, WA
- $22 - $26 an hour
- Sanitation
- Residential
- Apartments
- Paid parental leave
- Paid holidays
Quick Apply
Maintenance Supervisor - Orenda
Thrive Communities —Seattle, WA
- $32 - $35 an hour
- Full-time
- Background check
- OSHA
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply

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Tier 1 Technician (In-Office)

Clearbridge Business Solutions -
Kent, WA

Quick Apply

Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

Phone communication
Writing skills
Root cause analysis
Consultative selling
Client interaction via phone calls

Full Job Description

Tier 1 Technician (based in Kent, WA)

About Clearbridge

At Clearbridge, we solve business problems through IT. We're a fast-paced, high-growth managed services provider with operations across BC, Alberta, and Washington, partnering with businesses who need their technology to work seamlessly so they can focus on what they do best. Our team of 15+ service professionals becomes an extension of our customers' operations, understanding their businesses deeply enough to anticipate needs and recommend solutions that move the needle.

We genuinely invest in our people. We develop Tier 1 Technicians into Tier 2 Technicians. Your growth matters because when you succeed, our customers succeed.

The Role: First Line of Defense, First Impression

As a Tier 1 Technician, you're the first voice customers hear when they need help. You turn "nothing's working" into "we've got this handled." You own tickets from start to finish, build genuine customer relationships, and spot opportunities where Clearbridge can add real value.

This isn't about being the most technical person in the room yet. It's about being hungry to learn, confident enough to own problems, and human enough to remember there's a stressed business owner behind every ticket.

Your day-to-day:

Answer calls and emails from customers needing technical support or reassurance
Own tickets from open to close, digging into root causes and seeing problems through
Build customer relationships deep enough to anticipate needs and understand business challenges
Recognize patterns in recurring issues and proactively recommend solutions
Learn constantly through shadowing, vendor training, and hands-on problem-solving
Collaborate with a 15-person team that genuinely wants you to succeed

The 4 Core Attributes We're Looking For

1. Customer Obsessed (Relationally Aware)

You know and understand that above solving tech problems, how people are treated is what people remember. You must genuinely like helping people. You're comfortable on the phone, patient with non-technical customers, and skilled at translating tech-speak into plain language. You understand that good service means making people feel confident and supported, not just fixing the problem.

2. Hungry (Eager to Learn)

You're tech-savvy (you troubleshoot your own devices, understand how systems connect) and you genuinely enjoy figuring things out. You learn from mistakes. You've probably taught yourself something technical just because it sounded interesting. You see gaps in your knowledge as opportunities, not threats.

3. Independent (Confident Problem Ownership)

You own tickets from start to finish, even when that requires research or escalation. You try things, document what works, and know when to ask for help without defaulting to it. Customers never wonder if their issue fell through the cracks.

4. Business Acumen (Solutions-Oriented Thinking)

You understand technology serves business goals. You think beyond the immediate ticket and ask, "What would actually help this customer's business run better?" You notice when recurring issues signal deeper problems and spot opportunities to add genuine value.

Must-Haves

Customer service mindset: energized by helping people solve problems
Consultative approach: ask thoughtful questions to understand root causes
Technical curiosity: comfortable troubleshooting and understanding how systems connect
Ownership mentality: see problems through to resolution
Strong communication: clear, professional, and empathetic on phone and in writing
Flexibility: comfortable with on-call rotation and customer needs beyond 9-5

Nice-to-Haves

Previous IT support or MSP experience
Familiarity with Windows, Active Directory, O365, or networking fundamentals
Vendor certifications (CompTIA A+, Network+, Microsoft)
Experience with PSA or RMM tools
Track record of independent learning (side projects, self-taught skills)

What Success Looks Like

We measure by:

Ticket resolution efficiency: how quickly and thoroughly you solve problems
Customer satisfaction: how customers feel after interacting with you
Customer knowledge: how well you understand their businesses and needs
Proactive value: how often you spot opportunities to genuinely help

Why Clearbridge?

Real growth. We develop Tier 1s into Tier 2s through vendor training, internal knowledge sessions, and shadowing with experienced professionals.

Exciting environment. Fast-paced, high-growth company with operations across BC, Alberta, and Washington. Genuine advancement opportunities. If you want to be part of something dynamic and growing, this is it.

Amazing team. Work with 15 professionals who value collaboration, ask great questions, and balance technical excellence with humanity.

Thoughtful workspace. Downtown Abbotsford office with natural light, standing desks, multiple monitors, and unlimited quality coffee.

Meaningful work. Every ticket you close keeps a business running. That's real impact.

The Reality Check

This is a hybrid position, and the candidate must be based near Kent, WA. There will be a satelite office in the area, where eventaully the candidate will be based Monday through Friday, with on-call rotation. We love having our team visit our head office in Abbotsford, BC and you will be invited to join us regularly throughout your employment. You'll spend significant time on the phone and in remote sessions. You'll encounter frustrated customers and unclear problems. You need to stay calm under pressure, ask thoughtful questions, and own outcomes even when they're messy.

If you want to clock in, close tickets mechanically, and clock out without thinking about customer impact, this isn't it.

But if you want a place where your growth is genuinely supported, your curiosity encouraged, and your contributions directly impact real businesses? We should talk.

Quick Apply

Refine Your Search

help desk technician jobs in issaquah wa

Tier 1 Technician (In-Office)

IT Technician

Service Desk Technician L2

Technical Support Technician for POS

Part-Time Maintenance Technician II - Colina

Maintenance Technician I - Summit at Madison Park

IT Helpdesk Technician - Tier 2

IT Support Technician

IT Help Desk Technician

Endpoint Operations Technician II

Help Desk Technician

Field Services – IT Support Technician 2 (Non-Permanent)

Senior Help Desk (L3_LL) Bellevue, WA

Service Desk Analyst

Desktop Support Engineer (Dispatch /Part-Time) Seattle, -Washington

Systems Engineer

Service Advisor - AN Honda Renton

Desktop Support Engineer (Dispatch /Part-Time) Seattle, Washington

Maintenance Technician I

Maintenance Supervisor - Orenda

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