Top 205 Customer care coordinator Jobs in Itasca, Il

Customer Care Coordinator
Numotion —Lombard, IL
- $19.97 - $25.96 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Customer Care Coordinator - Order Experience I
Numotion —Lombard, IL
- $19.97 - $25.96 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Dental Insurance Coordinator
Campton Square Oral Surgery —Saint Charles, IL
- $26 - $27 an hour
- Full-time
- Background check
- Dental office
- Surgery
- Health insurance
- Dental insurance
Quick Apply
10d
Regional CS Operation Manager - Midwest
Eletric80 —Chicago, IL
- $120,000 - $140,000 a year
- Full-time
- 7 years
- Up to 50% travel
- Engineering
- Disability insurance
- Health insurance
Patient Care Coordinator
Veterinary Specialty Center —Bannockburn, IL
- From $20 an hour
- Overtime
- Sales
- Medical office experience
- English
- Health savings account
- Paid holidays
Quick Apply
Patient Care Coordinator
Great Lakes Dental Partners —Lake Zurich, IL
- $23 - $25 an hour
- Part-time
- Dental office
- 1 year
- Communication skills
- 401(k)
Quick Apply
Patient Care Coordinator
Great Lakes Dental Partners —Chicago, IL
- $20 - $23 an hour
- Full-time
- Dental office
- Patient care
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
Medical Management Clerk
Union Health Service —Chicago, IL
- From $18 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Dental Treatment Coordinator
Dental Heights —Glendale Heights, IL
- $22.11 - $22.65 an hour
- Part-time
- Private practice
- Spanish
- Dental office
- Paid training
- 401(k)
Quick Apply
Front Desk Coordinator
Northwest Eye Physicians —Arlington Heights, IL
- From $18 an hour
- Full-time
- In-person
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Care Coordinator
GREATLAND HOME HEALTH —Naperville, IL
- $16 - $18 an hour
- Full-time
- Computer literacy
- Medical office experience
- Office
- Health insurance
- Dental insurance
Quick Apply
8h
Dental Front Desk
United Dental Partners —Arlington Heights, IL
- $18 - $20 an hour
- Part-time
- Spanish
- Dental office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
EMS Customer Care Coordinator
Paramedic Billing Services —Elmhurst, IL
- $22 - $26 an hour
- Full-time
- Spanish
- Computer literacy
- Mid-level
Customer Care myQ Community - Coordinator
The Chamberlain Group LLC —Oak Brook, IL
- $22.88 - $37.78 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- 401(k)
Quick Apply
Discharge Care Management Coordinator
Duly Health and Care —Elmhurst, IL
- $20.59 - $30.88 an hour
- Full-time
- Hospital
- Customer service
- Medical office experience
- Disability insurance
- Health insurance
Quick Apply
Office Coordinator - Elk Grove, IL
Medi-Weightloss —Elk Grove Village, IL
- $24 - $26 an hour
- Full-time
- Clinic
- Entry level
- Under 1 year
Quick Apply
6d
Admission Coordinator
Bristol Hospice, LLC —Des Plaines, IL
- $20.00 - $25.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Front Desk Coordinator
Grove Dental Associates —Lombard, IL
- $20 - $25 an hour
- Full-time
- Dental office
- High school diploma or GED
- Associate's degree
- 401(k)
- Paid time off
Patient Outreach Coordinator (Contract)
PatientIQ —Chicago, IL
- Contract
- Remote
- Spanish
- English
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
4d
Patient Care Coordinator
Clarity Clinic —Arlington Heights, IL
- $23 - $25 an hour
- Full-time
- Private practice
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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Customer Care Coordinator

Numotion -
Lombard, IL

Apply Now

Job Details

$19.97 - $25.96 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

Pay Range: $19.97 to $25.96. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

§ Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

§ Meets all set productivity and performance standards

§ Participates in New Equipment department initiatives to continually improve department results.

§ Other duties as assigned by manager

§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§ High school diploma or general education degree (GED) or equivalent combination of experience and education.

§ Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§ Strong communication skills, both written and verbal

§ Strong listening, organization and priority setting skills.

§ Ability to work in a fast-paced environment and juggle multiple priorities.

§ Ability to think quickly, assess a situation and make a sound decision.

§ Ability to provide best-in-class customer service

§ Working knowledge of service order processing experience

§ Knowledge of complex rehab equipment and products

§ Prior experience working in durable medical equipment industry

§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

§ Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Frequent use of hands, wrists, fingers associate with computer equipment.

§ Prolonged periods of time working at a desk and/or on a computer.

§ Occasionally move and reach with arms and hands.

§ Ability to communicate effectively.

§ Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer care coordinator jobs in itasca, il

Customer Care Coordinator

Customer Care Coordinator - Order Experience I

Dental Insurance Coordinator

Regional CS Operation Manager - Midwest

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Medical Management Clerk

Dental Treatment Coordinator

Front Desk Coordinator

Patient Care Coordinator

Dental Front Desk

EMS Customer Care Coordinator

Customer Care myQ Community - Coordinator

Discharge Care Management Coordinator

Office Coordinator - Elk Grove, IL

Admission Coordinator

Front Desk Coordinator

Patient Outreach Coordinator (Contract)

Patient Care Coordinator

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