Top 125 Customer experience associate Jobs in Ithaca, Ny

Events Coordinator & Business Development Associate
MiTeGen —Ithaca, NY
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development
- In-person
- Paid time off
- Parental leave
Quick Apply
Full-Time Store Associate
Aldi —Ithaca, NY
- $20 - $22 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
Retail Sales Associate
Old Navy —Ithaca, NY
- $16.00 - $16.50 an hour
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Sales Associate
Five Below Inc —Ithaca, NY
- From $16 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
4d
Seasonal Stockroom Operations Associate
KOHLS —Ithaca, NY
- $17 - $24 an hour
- Weekends as needed
- Writing skills
- 16+ years old
- Communication skills
- Disability insurance
- Dental insurance
6d
Garden Center Team Associate
Cayuga Landscape Co., Inc. —Ithaca, NY
- $18 - $20 an hour
- Overtime
- Sales
- Cash register
- In-person
- Paid holidays
- Health insurance
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Spa Front Desk Associate
La Tourelle Inn & Spa + Firelight Camps —Ithaca, NY
- $16 - $20 an hour
- 8 hour shift
- Sanitation
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k)
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14d
Front Desk Associate
Planet Fitness —Ithaca, NY
- $16 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Store Associate
SHOE DEPT. —Ithaca, NY
- From $15.50 an hour
- Merchandising
- Entry level
- Employee discount
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Customer Service Associate
Walgreens —Ithaca, NY
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d
Tasting Room Associate
Hosmer Winery —Ovid, NY
- From $16 an hour
- Part-time
- Serving
- 18 years or older
- Ability to lift 50 pounds
- Employee discount
- Flexible schedule
Quick Apply
8d
Retail Merchandising Project Associate
Channel Partners —Ithaca, NY
- $18 an hour
- 8 hour shift
- 18 years or older
- Merchandising
- No high school diploma
- Paid training
- 401(k)
Restaurant Associate Line Cook
Dos Amigos —Ithaca, NY
- From $20 an hour
- Temporary
- Culinary experience
- Cooking
- Ability to lift 50 pounds
- Paid training
- Health insurance
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Retail Sales Associate
TJ Maxx —Ithaca, NY
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
6d
Retail Sales Associate (Ithaca, NY)
Staples, Inc. —Ithaca, NY
- $16.00 - $16.35 an hour
- Part-time
- Merchandising
- Cleaning
- Entry level
- Dental insurance
- Paid time off
Retail Warehouse Associate
Best Buy —Ithaca, NY
- $16.00 - $20.80 an hour
- Part-time
- Merchandising
- Warehouse
- Warehouse experience
- Paid time off
- Employee discount
Clinical Research Associate, IQVIA Biotech
IQVIA —Ithaca, NY
- $71,900 - $169,300 a year
- Full-time
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
Customer Service Associate I
Dollar Tree —Ithaca, NY
- $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Overnight Front Desk Associate
Planet Fitness —Ithaca, NY
- $16.50 an hour
- Overnight shift
- Background check
- 18 years or older
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Account Associate - State Farm Agent Team Member
Zach Clark - State Farm Agent —Ithaca, NY
- $55,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Paid time off
- Opportunities for advancement
Quick Apply

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Events Coordinator & Business Development Associate

MiTeGen
Ithaca, NY

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year

Benefits

Paid time off
Parental leave
Flexible schedule

Qualifications

Google Sheets
Google Docs
Google Meet
Business development
Attention to detail
CRM system proficiency
Archives management
Gmail
Marketing operations
Google Calendar
Layout design

Full Job Description

Company Overview

MiTeGen is a leading global provider of specialized, high-precision tools and consumables for X-ray Crystallography and Cryogenic Electron Microscopy (Cryo-EM). Our products empower academic researchers, pharmaceutical giants, and leading biotechnology facilities worldwide to accelerate breakthroughs in structural biology and drug discovery.

Position Overview

Are you a meticulous coordinator, an operational strategist, and a natural builder of relationships? MiTeGen is seeking a self-starting, highly organized Events Coordinator & Business Development Associate to centralize, own, expand, and maximize our return on a global event presence, as well as actively contribute to a range of business development/marketing activities.

MiTeGen participates as an exhibitor, presenter, or corporate sponsor at numerous third-party life science trade shows, academic conferences, symposiums, and specialized training workshops.

This is not a "behind-the-scenes logistics-only" position; it is a holistic, high-visibility role bridging the gap between rigorous operational coordination and proactive business development.

The ideal candidate operates exceptionally well independently with limited hand-holding, thrives under strict deadline discipline, and possesses the drive to turn physical event logistics into active, revenue-generating sales pipelines.

Key Responsibilities:

1. Event Lifecycle Management

Evaluate Inquiries: Track, log, and comprehensively assess all incoming event sponsorship and exhibition opportunities.
Negotiate & Analyze ROI: Partner closely with executive leadership to analyze event metrics, project potential Return on Investment (ROI), and confidently negotiate final terms of involvement with third-party event organizers.
Lead Internal Huddles: Structure, prepare comprehensive agendas for, and independently lead the company’s weekly event planning huddles via Google Meet.
Digital Presence: Act as the direct conduit to the internal teams, handing off timely event schedules, booth details, and particulars to be published on the company events webpage.
Field Support Coordination: Standardize on-site event logistics behind the scenes to seamlessly support the field sales team serving as the physical booth presence.

2. Parallel Sales Support & Business Development

Funnel Cultivation: Actively nurture relationships with third-party event organizers, facility managers, and academic contacts to build a long-term commercial pipeline.
CRM Ingestion: Clean, format, and systematically import attendee lists and lead sheets post-event into Zoho CRM with absolute data accuracy.
Post-Event Follow-Ups: Formulate, draft, and execute targeted post-event follow-up communication sequences to maximize lead conversion rates.
Upsell & Cross-Sell: Actively look for cross-selling and upselling opportunities during routine follow-ups, successfully transforming basic pricing inquiries into strategic pipeline opportunities.

3. Marketing Execution & Collateral Design

Asset Lifecycle Management: Oversee the creation, optimization, and lifecycle of event marketing materials, including brochures, videos, and email blasts.
Marketing Collateral Upgrades: Move our event promotion away from "make-do" layouts. Ensure all collateral matches our brand and standards by directly executing design updates, collaborating with internal team members, or managing outsourcing pipelines to external resources.
Social Media Momentum: Plan, coordinate, and schedule highly engaging promotional social media posts across company channels to generate pre-show excitement.
Newsletter Distribution: Synthesize and deliver event recaps and upcoming schedules to the newsletter team for inclusion in the monthly email blast.

4. Operations, Shipping, & Logistics

Pull List Accountability: Coordinate directly with field sales reps to guarantee completed Event Pull Lists and Sample Request Forms are submitted on time.
Shared Drive Organization: Establish and maintain digital event archives on the shared directory.
Inventory Verification: Physically pull, inventory, and confirm booth hardware and display materials from sales storage areas to prevent missing components.
Production Handoff: Liaise with production and operations teams to schedule custom part builds, ensuring technical show materials are completed prior to the ship date.
Timely Logistics Tracking: Work hand-in-hand with the shipping department to guarantee materials arrive at venues precisely on time, including preparing highly visible, pre-arranged return shipping labels for hassle-free post-show return.

Qualifications & Technical Proficiencies

Experience: A formal background in event planning, trade show logistics, or scientific sales is helpful but not mandatory. We value an exceptional work ethic, meticulous attention to detail, and a proven ability to juggle multiple high-priority tasks simultaneously.
Core Competencies: Extreme operational discipline, deadline-driven focus, and clear, professional written and verbal communication skills.
The Software Stack: Comfort or high familiarity with the following systems is required:
Google Workspace (Docs, Sheets, Gmail, Google Meet, Shared Drives).
Customer Relationship Management (CRM) platforms.
Graphic Presentation Tools: Familiarity with Canva, Adobe Suite, or advanced layout tools to independently execute basic design updates or efficiently manage external design resources.

General & Physical Requirements

Work Environment: Primarily an on-site position based out of our Ithaca, NY facility, allowing you to interface directly with our production, shipping, and executive teams. Limited hybrid/remote flex scheduling may be considered after onboarding.
Travel: Minimal (10%) to attend key flagship conferences if needed, though primarily focused on centralized domestic and international coordination from our headquarters.
Physical Demands: Ability to safely lift, carry, and manage shipping boxes and exhibit cases weighing up to 20 pounds.

Why MiTeGen?

At MiTeGen, we value independence, clarity, and continuous improvement. By taking complete ownership of this role, you will be directly responsible for sharpening our global brand footprint, supporting critical scientific communities, and driving the commercial pipeline behind tomorrow’s biotechnology milestones.

To Apply: Please submit your resume along with a brief cover letter highlighting an instance where you independently managed a project with moving parts and limited guidance.

Pay: $45,000.00 - $65,000.00 per year

Benefits:

Flexible schedule
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

customer experience associate jobs in ithaca, ny

Events Coordinator & Business Development Associate

Full-Time Store Associate

Retail Sales Associate

Sales Associate

Seasonal Stockroom Operations Associate

Garden Center Team Associate

Spa Front Desk Associate

Front Desk Associate

Store Associate

Customer Service Associate

Tasting Room Associate

Retail Merchandising Project Associate

Restaurant Associate Line Cook

Retail Sales Associate

Retail Sales Associate (Ithaca, NY)

Retail Warehouse Associate

Clinical Research Associate, IQVIA Biotech

Customer Service Associate I

Overnight Front Desk Associate

Account Associate - State Farm Agent Team Member

I want to receive the latest job alert for customer experience associate in ithaca, ny

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