Top 43 It help desk Jobs in Jackson, Ms

IT Support Analyst
Confidential —Jackson, MS
- $25.28 - $30.45 an hour
- Full-time
- Azure
- Computer Science
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
1d
Tier 3 Support Desk Engineer
ITAC Solutions —Flowood, MS
- $80,000 - $100,000 a year
- 5 years
- Windows
- Senior level
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Flowood, MS
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
4d
IT Support Specialist
Steel Service —Flowood, MS
- $23.99 - $30.89 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
17h
IT Integration Support Tech
Mister Car Wash —Jackson, MS
- Weekends as needed
- Remote
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
14h
IT Technician
The Haskell Company —Jackson, MS
- Full-time
- Microsoft Word
- Classroom
- Spanish
- Health insurance
- Retirement plan
Quick Apply
1d
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
1d
IT Support Analyst
Cosmich Simmons & Brown PLLC —Jackson, MS
- Full-time
- Computer Science
- Heavy lifting
- Ability to walk for extended periods
14d
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
Technical Support Specialist - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Computer Science
- Mid-level
- Windows
- Wellness program
- 403(b) matching
Quick Apply
7d
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
2d
Network Analyst I - NOC
John Staurulakis (jsitel.com) —Madison, MS
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Mississippi
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer II
The Solutions Team Inc —Flowood, MS
- Full-time
- Mid-level
- 2 years
- Paid holidays
- Health insurance
IT Support Engineer III
The Solutions Team Inc —Flowood, MS
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
Home Services Advocate I
C Spire —Ridgeland, MS
- Full-time
- Computer literacy
- Research
- Residential
- Wellness program
- Health insurance
Quick Apply
5d
Work Based Learning Program Data Center Operations Technician
Amazon Data Services, Inc. - A19 —Canton, MS
- $20 - $36 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Driver's License
- Employee assistance program
- 401(k) matching
6d
Systems Technician
Hunter Engineering Company —Raymond, MS
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Quick Apply

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IT Support Analyst

Confidential
Jackson, MS

Quick Apply

Job Details

Full-time
$25.28 - $30.45 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Azure
Software troubleshooting
Writing skills
Windows
IT support
Computer networking
VMware
Video conferences (communication methods)
Associate's degree
Customer service problem-solving
IT department experience
Help desk

Full Job Description

IT Support Analyst

Duties:

Provide technical support and troubleshooting for hardware, software, and network issues
Install, configure, and maintain computer systems and peripherals
Respond to user inquiries and provide timely feedback, and resolution of IT-related problems
Collaborate with team members to identify and implement solutions to improve system performance and reliability
Assist in the administration of IT infrastructure, including servers, networks, and Office365
Document and maintain accurate records of IT support activities.

Skills:

Proficient in Windows operating systems (Windows 10/11, Basic Windows Server AD Administrator
Strong knowledge of computer hardware components and troubleshooting techniques
Hands-on experience with desktop applications and hardware solutions
Experience with network operations and concepts
Experience with Azure Active Directory Admin Portals
Experience with video conference solutions such as: Zoom and Teams
Experience with file sharing solutions such as: ShareFile, Box and One Drive
Basic Experience with VMware
Understanding Of Endpoint and Network Security
Experience with support and patching tools such as Managed Engine /Ninja, etc.

Physical Requirements:

Heavy Lifting & Equipment Handling

Lifting: Regularly required to lift, carry, push, and pull equipment weighing up to 30 to 50 lbs. (e.g., servers, desktops, printers, or battery backups).
Mobility: Ability to walk and stand frequently, sometimes navigating across large buildings, warehouses, or multiple campus locations.

Agility & Maneuverability

Crawl and Kneel: Must be comfortable crawling under desks, routing cables behind equipment, or accessing network closets.
Reach and Stretch: Frequent reaching overhead, horizontally, or below the waist to plug in equipment or manage wire racks.
Climb: Capacity to use stepladders or climb ladders to mount equipment, access ceiling Wi-Fi routers, or manage server rooms.

Dexterity & Sensory Capabilities

Fine Motor Skills: High degree of finger and hand dexterity to assemble, disassemble, and repair delicate, small-scale computer hardware (e.g., swapping hard drives, replacing memory, managing small screws).
Vision: Near vision is critical for reading small text, viewing fine details on motherboards, and observing computer screens for long periods. Color vision is frequently required to identify color-coded wiring and port indicators.

Requirements

Associate’s Degree in Information Technology, Computer Science, or a related field, Bachelor’s preferred

3 plus years’ experience in Information Technology.

Customer service skills to provide high levels of empathy, patience, and active listening. Understand user frustration and provide calm, patient, and personalized support.
Exceptional verbal and written communication skills to articulate troubleshooting steps clearly and manage client expectations.
Strong critical-thinking skills combined with a genuine passion for helping people.

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned

Job Type: Full-time

Pay: $25.28 - $30.45 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk jobs in jackson, ms

IT Support Analyst

Tier 3 Support Desk Engineer

Geek Squad Agent (Retail Store)

IT Support Specialist

IT Integration Support Tech

IT Technician

IT Support Specialist

IT Support Analyst

IT Support Engineer I

Help Desk Analyst

IT Communications Support Technician

Technical Support Specialist - Jackson, MS

IT Support Analyst - Ridgeland, MS

Network Analyst I - NOC

Field Services Specialist - Mississippi / Louisiana Area

IT Support Engineer II

IT Support Engineer III

Home Services Advocate I

Work Based Learning Program Data Center Operations Technician

Systems Technician

I want to receive the latest job alert for it help desk in jackson, ms

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