Location:
JACKSON, MI, US
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Company: Consumers Energy
Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The CDL Compliance Program Manager is responsible for defining the long-term vision, strategy, governance, and continuous evolution of the enterprise Commercial Driver’s License (CDL) compliance program. This role designs, implements, and oversees compliance for a large population of CDL holders, maintaining audit-ready programs, systems, and documentation. The position monitors regulatory requirements, manages compliance risks, and supports continuous improvement of compliance processes. As the accountable subject matter expert (SME), the position advises and influences leaders and stakeholders across Operations, Safety, HR, Legal, and other functions on compliance strategy, regulatory risk, and best practices. The role monitors regulatory developments, assesses business impact, and leads enterprise-wide initiatives to maintain compliance with Michigan Secretary of State (SOS) and Federal Motor Carrier Safety Administration (FMCSA) requirements. The Compliance Program Manager is accountable for ensuring a scalable, technology-enabled compliance infrastructure that promotes consistency, mitigates risk, and supports operational excellence.
Essential Duties and Responsibilities
Lead the communication, training, and accountability framework for license holders, advising and influencing leaders and stakeholders across the organization to drive consistent understanding, adoption, and execution of compliance standards. Establish and deliver ongoing training programs, reinforce adherence to standardized processes, and cultivate a strong culture of ownership, responsibility, and compliance across all levels.
Accountable for Driver Qualification & Record Management, establishing the standards and oversight processes to ensure accurate tracking and maintenance of CDL licenses, driver qualification files, medical certifications, endorsements, restrictions, and motor vehicle records. Maintain complete, compliant and audit-ready documentation.
Define the long-term vision and strategy for the CDL program. Lead and continuously improve the organization's CDL compliance program, including policies, procedures, controls, and performance measures. Establish governance and monitoring systems to ensure compliance outcomes and implement improvements to reduce associated financial and regulatory risk and maintain compliance.
Manage Compliance Systems and Reporting. Establish and optimize compliance systems, reporting tools, and vendor relationships to support effective monitoring and recordkeeping. Develop reports and dashboards that provide visibility into compliance performance, risks, and trends.
Maintain audit readiness and proactive compliance. Monitor and interpret changes in FMCSA, DOT, Michigan SOS and related regulations. Translate regulatory updates into actionable policies, procedures, and operational standards and advise leadership on regulatory requirements, risk and business impact. Lead audit preparation activities, support regulatory reviews, and address compliance findings.
Design, implement, and maintain the governance framework for the enterprise CDL compliance program, establishing policies, standards, oversight processes, and escalation protocols for non-compliance and high-risk scenarios. Serve as the accountable authority for program governance, ensuring effective risk management for the enterprise. Partner with Operations, Safety, HR, Legal, and business leaders to address compliance issues and support driver qualification requirements.
Other Duties as assigned
Knowledge/Skills/Abilities
Advanced expertise in Michigan CDL laws and FMCSA regulations (49 CFR Parts 383 & 391)
Strong analytical, risk management, and problem-solving skills
Proficiency in compliance technologies and data analytics tools
Demonstrated ability to lead enterprise-level compliance programs
Experience implementing compliance systems, controls, and automation
Ability to influence leadership and drive cross-functional accountability
Demonstrated ability to lead continuous improvement and utilize Lean methods and tools.
Education/Experience
Bachelor's degree and 7+ years of experience managing compliance programs
[OR] Associate's degree and 9+ years of experience managing compliance programs
[OR] High School diploma and 11+ years of experience managing compliance programs
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
Job Segment: Compliance, Program Manager, Law, Risk Management, Equity, Legal, Management, Finance
