Top 140 Office representative Jobs in Jackson, Mi

Call Center Representative
American 1 Credit Union —Jackson, MI
- $19.08 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
9d
Clinic Service Representative - Full Time - Days - Systems and Support
Henry Ford Health —Jackson, MI
- Full-time
- Hospital
- Computer literacy
- Clinic experience
- Health insurance
- Dental insurance
8d
Customer Service Representative (Full-Time)
Dayton Freight —Jackson, MI
- Full-time
- Data entry
- Typing
- Communication skills
Quick Apply
Clinic Service Representative - Gastroenterology - Days
Henry Ford Health —Jackson, MI
- Day shift
- Surgery
- Hospital
- Computer literacy
- Health insurance
- Dental insurance
Medical Assistant w/Degree
ROSS EDUCATION HOLDINGS INC —Jackson, MI
- Full-time
- Background check
- Classroom
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative 2nd shift
HI-LEX CONTROLS INC —Litchfield, MI
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
Quick Apply
Shipping and Receiving Clerk Part-Time
Jackson College —Jackson, MI
- $20.00 - $21.75 an hour
- Part-time
- Basic math
- Forklift
- High school diploma or GED
- Paid time off
- Retirement plan
Medical Assistant
Chelsea Dermatology —Chelsea, MI
- $16 - $22 an hour
- Full-time
- CPR Certification
- Vital signs
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Account Representative
Superior Auto Inc —Hillsdale, MI
- $14 - $15 an hour
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
8d
Senior Level Technician - Construction Materials Testing
Materials Testing Consultants —Michigan
- From $23 an hour
- Full-time
- Background check
- Clean driving record
- Construction site
- Paid training
- Wellness program
Quick Apply
8d
Customer Service Representative (Part-Time)
Dayton Freight —Jackson, MI
- Part-time
- Data entry
- Typing
- Communication skills
Quick Apply
Patient Services Representative
Midwest Vision Partners —Jackson, MI
- Full-time
- High school diploma or GED
- Clinic
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
1d
Clinic Service Representative - Rehab - 36 Hours
Henry Ford Health —Jackson, MI
- Day shift
- Hospital
- Computer literacy
- Clinic experience
- Health insurance
- Dental insurance
Customer Service Representative
BLACKHAWK INDUSTRIAL OPERATING CO —Jackson, MI
- $19 - $22 an hour
- Full-time
- Computer literacy
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Quick Apply
Instructional Designer
Spring Arbor University —Spring Arbor, MI
- Full-time
- Word processing
- Writing skills
- Mid-level
Quick Apply
Clinic Service Representative - Cardiology - Contingent
Henry Ford Health —Jackson, MI
- Day shift
- Hospital
- Computer literacy
- Clinic experience
- Health insurance
- Dental insurance
7d
Public Utilities Clerk III
City of Jackson —Jackson, MI
- $48,896 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
HR Shared Services Representative
Dawn Foods —Jackson, MI
- $50,470 - $75,710 a year
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
2d
Insurance Customer Service Representative/Receptionist
Barker Weber Insurance Agency —Jackson, MI
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
13h
Personal Banker (Member Service Specialist) -
American 1 Credit Union —Jackson, MI
- $21.13 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
6d

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Call Center Representative

American 1 Credit Union -
Jackson, MI

Quick Apply

Job Details

Full-time
$19.08 an hour
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Confidential information handling
High school diploma or GED

Full Job Description

Do you have Call Center experience? Are you enthusiastic, goal driven, flexible, reliable, and committed to excellent member service? Would you thrive in a sales environment where the focus is truly centered on meeting the needs of our members? Then we invite you to consider a career at American 1 Credit Union!

Location: On-site in, Jackson, MI
Position: Full Time
Wage: $19.08/hour (Competitive)
Benefits: Health, Dental, Vision, 401(k)
All offers of employment are contingent upon background screens.

The Call Center Representative responsible for delivering excellent member experience through answering incoming calls from members and potential members. The Call Center Representative Center must be equipped to respond to general member questions, account inquiries, and member concerns. This position requires excellent communication skills to effectively engage and recognize the member’s needs and ensure that they are offered products and services that will assist the member with reaching financial wellness. The Call Center Representative works collaboratively with their team to assure that the member experience is superior, and goals are achieved.

Essential Job Functions

Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions.
GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
Incoming Call Response: Answers all incoming phone calls, assists members fully, and when necessary, routes calls to the appropriate department in a courteous, professional & timely manner.
Focus on Purpose/Mission: Focused on credit union purpose and mission statement of creating financial wellness in our community through everyday banking.
Scorecard Accountability: Cross-offer new checking, lending, and product referrals to members that are consistent with individual and branch goals.
Attention to Detail and Confidentiality: Ensure that all transaction activity is done accurately. Maintain confidentiality by avoiding unauthorized disclosure of member information.
Core Process, Policy and Procedure Review and Recommendations: Responsible for following all core processes, policies, and procedures including policies and procedures for customer identification and all BSA requirements
Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.
Community Advocate: Serves as a representative of the credit union while in the community.
Department and District Support: Commitment to working all assigned hours and having the flexibility to work from any credit union location within 20 miles of home branch. Willingness to mentor and support other team members.

Competencies Required

People Focused and Strong Communication: Empathetically seek understanding of what members and employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.
Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them, displays a high level of effort and commitment to work, and takes ownership. Committed to executing individual scorecard goals as well as achieving branch goals.
Focused, Accuracy, Attention to Detail: Thoroughness and accuracy in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.
Trustworthy, Reliability and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential including member, employee, and credit union information. Follows all core process, policies, and procedures.
Engaged and Collaborative: The employee will work with others to achieve common organizational goals in a spirit of honoring diversity and mutual respect. Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and members so as to anticipate problems and ensure the effectiveness of the institution.
Humbly Confident and Inquisitive: Committed to asking questions for clarification so that confidence is built in the member relationships. Admit when there is an opportunity for improvement and celebrate with the team when we win together.

Key Accountability Items:

Support and Collaborate with Department Team
Accuracy on Transactions
Uphold GREAT service standards
Personal Scorecard Results

Requirements:

A minimum education of high school diploma or GED.
Cash handling or sales experience.
Prior customer service experience.

The Ideal Candidate:

Excellent verbal and written communication skills
Working knowledge of PC applications such as Microsoft Office
Ability to work independently or as a collaborative member of a team
Ability to direct other team members and coach others
Knowledge of credit union products, services, policies, core processes and procedures
Ability to provide supervisory leadership of professional- and intermediate-level staff
Demonstrated member-focused strategy skills
Demonstrated skill in gathering, reporting, and summarizing trends in data
Ability to express oneself clearly and articulately both orally and in writing
Ability to make decisions and take initiative in problem resolution
Ability to exercise tact and responsibility with handling confidential information

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Quick Apply

Refine Your Search

office representative jobs in jackson, mi

Call Center Representative

Clinic Service Representative - Full Time - Days - Systems and Support

Customer Service Representative (Full-Time)

Clinic Service Representative - Gastroenterology - Days

Medical Assistant w/Degree

Customer Service Representative 2nd shift

Shipping and Receiving Clerk Part-Time

Medical Assistant

Account Representative

Senior Level Technician - Construction Materials Testing

Customer Service Representative (Part-Time)

Patient Services Representative

Clinic Service Representative - Rehab - 36 Hours

Customer Service Representative

Instructional Designer

Clinic Service Representative - Cardiology - Contingent

Public Utilities Clerk III

HR Shared Services Representative

Insurance Customer Service Representative/Receptionist

Personal Banker (Member Service Specialist) -

I want to receive the latest job alert for office representative in jackson, mi

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