Nashville, TN
12+ Months
Job Overview:
The Tennessee Department of Health (TDH) is currently recruiting a Program Manager to support the implementation of TDH's Data Modernization efforts as a part of the Office of Informatics and Analytics (OIA). This position will directly support TDH's Data Modernization work with regards to program administration and coordination, associated grant, contract, and resource management, financial management, program planning and communication, overseeing program documentation management, and assisting with related workforce development needs. This position will work closely with other members of OIA including the administrative, core informatics, advanced analytics and visualization, and data governance teams, as well as with various TDH divisions and programs, including with Information Technology staff. This position will be directly supervised by and responsible for supporting the TDH Data Modernization director and Chief Public Health Informatics Officer in coordinating Data Modernization activities.
Key Responsibilities:
- Coordinate activities, communications, and documentation across the three focus areas of the TDH Data Modernization Strategy including workforce development, data governance, and data and systems.
- Manage TDH Data Modernization related procurement and contracts
- Maintain the TDH Data Modernization budget across projects and funding sources. Assist with monitoring expenditures.
- Manage TDH Data Modernization resource management
- Oversee TDH Data Modernization related communication strategies including but not limited to sharepoint pages, data town halls, newsletters, and program email communications.
- Facilitate TDH Data Modernization related workgroups.
- Oversee TDH Data Modernization related documentation including associated development, maintenance, publishing, and distribution.
- Oversee project status tracking for all Data Modernization related projects, including escalation and publication of status reports and assist with grant reporting on performance metrics and measures.
- Maintain TDH Data Modernization related planning and plan documents.
- Provide support for TDH Data Modernization related projects as assigned which may include support for workforce development activities.
Minimum Qualifications:
Education and Experience:
Graduation from an accredited college or university with at least a bachelor's degree, and six years of professional level experience in either or in combination of the following areas: (1) systematic analysis of overall work processes for business or information systems; or (2) project management; two of the six years must include being a leading team member of a project or project management. Required experience also includes at least two years of contract management.
Substitution of Education for Experience: Professional-level experience in any one of the following areas may substitute for the required college degree on a year-for-year basis to a maximum substitution of four years: (1) systematic analysis of overall work processes for business or information systems; (2) project management; one of the six years must include being a leading team member of a project or project management. Substitution of Graduate Coursework for the Required Experience: Any additional graduate coursework in project management, computer information systems, computer networking technology, computer technology or other related field may substitute for the required experience on a year-for-year basis to a maximum substitution of one year. (Thirty-six graduate quarter hours or a master's degree in the above fields is equivalent to one year of experience.)
Preferred Qualifications:
Ideal candidates should be action and detailed oriented, able to work independently and as a part of a team, be customer focused, be organized, and be able to demonstrate professional written and oral communication skills. Preferred experience includes
Competencies: Conflict Management Comfort around Higher Management Customer Focus Dealing with Ambiguity Delegation Organizational Agility Organizing Planning Process Management Written Communications
Knowledge: Clerical - Basic knowledge of Microsoft Office products; Project Management Knowledge - Advanced knowledge of Project Management methodology; Administration and Management - Knowledge of business and management principles involved in leadership technique, production methods, and coordination of people and resources; Advanced knowledge of interpersonal skills and techniques; Advanced knowledge of Quality Management processes and tools; Advanced knowledge of PM principles involved in monitoring project deliverables against scope documents; General knowledge of principles and processes for communicating with stakeholders; Advanced knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; Project Management - Knowledge of all Project Management Areas (Risk, Communication, Integration, Scope, Time, Quality)
Skills: Active Learning - Understanding the implications of new information for both current and future problem solving and decision making Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action Reading Comprehension - Understanding written sentences and paragraphs in work related to make improvements or take corrective action Speaking - Talking to others to convey information effectively Writing - Communicating effectively in writing as appropriate for the needs of the audience Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Coordination - Adjusting actions in relation to others' actions Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Establish and maintain cooperative and professional relationships to meet project goals and objectives Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Abilities: Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity) Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations) Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences Oral Expression - The ability to communicate information and ideas in speaking so others will understand Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) Written Comprehension - The ability to read and understand information and ideas presented in writing Written Expression - The ability to communicate information and ideas in writing so others will understand.
