Top 23 Pc technician Jobs in Jackson, Tn

Technical Support Officer (TSO - Tier 1)
Madison County Government —Jackson, TN
- $42,500 - $49,500 a year
- Weekends as needed
- Customer service
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Aeneas Internet & Telephone —Jackson, TN
- Weekends as needed
- Mid-level
Customer Experience Specialist-Milan
ZLINE —Milan, TN
- From $35,000 a year
- 8 hour shift
- Bilingual
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Jackson, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

System Support Technician (Remote environment)
bp —Tennessee
Ability to develop and write technical documentation. Effective communication skills and ability to work with both technical and non-technical teams.
Digital Support Analyst
SHAZAM —Parsons, TN
Experience in banking, digital banking, ACH, technical help, or related field preferred. Remote technical help desk or support experience helpful.
$20.80 - $29.80 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for pc technician in jackson, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

pc technician jobs near jackson, tn

Technical Support Specialist jobs in Jackson, TN

Technical Support Specialist jobs in Richardson, TX

It Support jobs in Augusta, GA

Technical Support Specialist jobs in Stone Mountain, GA

Technical Support Specialist jobs in Aurora, IL

Technical Support Specialist jobs in Saginaw, MI

Credentialing Specialist jobs in Remote

Electronics Technician jobs in Idaho Falls, ID

Electronics Technician jobs in Greenville, SC

Electronics Technician jobs in Fremont, CA

Electronics jobs in San Jose, CA

Samsung Electronics jobs in Santa Ana, CA

Electronics Technician jobs in Connecticut

Ekg Technician jobs in Chicago, IL

Technical Writer jobs in Austin, TX

Regulatory Specialist jobs in Remote

Technical Services Librarian jobs in Massachusetts

Technical Specialist jobs in St. Louis, MO

Technical Specialist jobs in Boston, MA

Technical Specialist jobs in Fargo, ND

Technical Support Officer (TSO - Tier 1)

Madison County Government -
Jackson, TN

Quick Apply

Job Details

Full-time
$42,500 - $49,500 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer service
Windows
Driver's License
Bachelor's degree
IT support

Full Job Description

Position Summary

Provides frontline technical support and guidance to end users in a 2025, cloud-centric environment. Responsible for assisting users with hardware, software, and basic network issues, primarily through email, phone, chat, and remote management tools. Documents, tracks, and monitors incidents within an service desk to ensure timely resolution. Duties include installing, testing, and updating workstations, mobile devices, and peripheral equipment in line with zero-trust security practices. This role exercises professional discretion and requires adaptability in a fast-paced public-sector IT setting.

Criteria

Education & Experience

B.S. degree in a technical or business-related field OR 2 years of experience in IT support, networking, or a technical field.
Experience with modern SaaS platforms, endpoint security solutions, and remote support software (e.g., Bomgar, MS Teams) is strongly preferred.

Skills & Abilities

Excellent verbal, written, and customer service skills.
Proficiency in hardware and software installation, basic TCP/IP networking, wireless configurations, user account management (e.g., Azure AD or equivalent), and troubleshooting across Windows and macOS environments.
Solid foundational knowledge of Microsoft 365 productivity suite.
Ability to apply logical and critical thinking to promptly resolve Tier 1 issues.

Certifications/Licenses

Preferred: CompTIA A+, Network+, Microsoft 365 Certified: Fundamentals.
Valid Tennessee Class “D” license preferred.

Physical Demands

Frequent computer keyboard usage.
Oral communication via phone or in-person interaction.
Ability to transport and install IT equipment (up to 50 lbs.).
Visual acuity for reading printed materials and on-screen content.

Work Environment

Indoor office conditions with occasional on-premise visits.
On-call rotation, including weekends or shift work as needed for continuity of County services.
Requires adherence to County cybersecurity policies (e.g., data classification, multi-factor authentication, etc.).

Driving

A valid Tennessee Class “D” license is preferred.

Essential Functions

Ticket Logging & Management
Log all incidents and service requests in the service desk ticketing system.
Assign priorities, categorize issues, and ensure clear documentation for smooth handoffs.
Basic Troubleshooting
Diagnose and resolve Tier 1 hardware/software issues, including application errors, printer malfunctions, and user account resets.
Provide remote assistance when on-site support is impractical.
Security & Data Integrity
Follow zero-trust principles to maintain user and data security.
Adhere to multi-factor authentication and proper password management standards.
Hardware & Software Support
Install and configure desktop OS, standard applications, and peripherals in compliance with County IT policies.
Update and patch systems regularly to mitigate vulnerabilities.
User Engagement & Customer Relations
Serve as the first point of contact for County employees; resolve issues promptly or escalate to Tier 2 when necessary.
Provide introductory training on new hardware/software as needed.
Asset Management
Maintain accurate inventory of devices, peripherals, and software licenses.
Follow procedures for surplus or decommissioned equipment.
Documentation & Knowledge Base
Contribute solutions and FAQs to the internal knowledge base, fostering continual improvement.
Report recurring issues to senior IT staff for deeper analysis.
Professional Growth
Pursue training and certifications to stay current with emerging endpoint technologies and best practices (e.g., IoT devices, MDM solutions).
On-Call Availability
Participate in an on-call rotation, addressing urgent incidents outside normal business hours.
Additional Duties
Perform any other related tasks as assigned by the CIO or IT Manager.

Role Competencies

Technical Learning – Eagerness to keep pace with evolving tools and platforms.
Customer Focus – Ability to empathize with non-technical users and communicate effectively.
Problem Solving – Quick assessment and resolution of basic hardware/software malfunctions.
Organizing & Priority Setting – Systematic approach to managing a ticket queue.
Integrity & Trust – Upholding confidentiality and ethical standards at all times.

Professional Development

Exhibits willingness to engage in ongoing training and certification programs.
Integrates newly acquired skills into daily workflow, improving end-user experiences.

Job Type: Full-time

Pay: $42,500.00 - $49,500.00 per year

Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Compensation Package:

Yearly pay

Work Location: In person

Quick Apply

Refine Your Search

pc technician jobs in jackson, tn

Technical Support Officer (TSO - Tier 1)

IT Support Specialist

Customer Experience Specialist-Milan

Seasonal, Operations Technical Specialist (Part Time)

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

Epic ClinDoc Principal Trainer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for pc technician in jackson, tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected