Top 24585 shift manager Jobs in jackson heights ny

Technical Account Manager – OTT & Sports Streaming
ViewLift —New York, NY
- $45,000 - $55,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
Assistant Facilities Project Manager
Confidential —New York, NY
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
School Bus Transportation Company - Safety Supervisor
New York City School Bus Umbrella Services, Inc. —Brooklyn, NY
- $80,000 - $85,000 a year
- Full-time
- CDL B
- CPR Certification
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Assistant Residential Manager
Paul J. Cooper Center for Human Services, Inc —Brooklyn, NY
- From $27 an hour
- Full-time
- Background check
- Working with individuals with developmental disabilities
- CPR Certification
- Health insurance
Quick Apply
Project Manager
Capstone Contracting Corp —Long Island City, NY
- $83,450.58 - $100,000.00 a year
- Contract
- Construction site
- Mid-level
- Office
Quick Apply
9d
Property Manager
Confidential —Mott Haven, NY
- $90,000 - $104,000 a year
- Full-time
- Customer service
- Mid-level
- Driver's License
- Paid time off
Quick Apply
3d
Dealership Parts Manager
Confidential —Queens, NY
- $100,000 - $150,000 a year
- Full-time
- Dealership
- Customer service
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Property Manager - Goodwill Terrace, Astoria, NY
Rose Associates Inc. —Astoria, NY
- $75,000 - $80,000 a year
- Weekends as needed
- Marketing
- 5 years
- Mid-level
Quick Apply
Shift Supervisor
SSP —Flushing, NY
- $24 an hour
- Full-time
- Mid-level
- 1 year
- Restaurant
- Free parking
Resident Manager (New Development)
Related —Corona, NY
- $140,000 a year
- Full-time
- 6 years
- Residential
- Plumbing
Kitchen and Bar Supervisor
Round One Entertainment, Inc. —Flushing, NY
- $23.00 - $24.75 an hour
- 8 hour shift
- Background check
- Bar
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
10d
Store Manager Trainee - Bench
Dollar Tree —Woodside, NY
- $64,355.20 - $69,357.60 a year
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
12d
Assistant Store Manager
Carter's —Jackson Heights, NY
- $22.00 - $28.25 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Merchandising
- Paid holidays
- Health insurance
Assistant Manager. Merchandising
Gap —Queens, NY
- $29.20 - $39.40 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Assistant Store Manager
Psycho Bunny —Elmhurst, NY
- $55,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Retail management
- Dental insurance
- 401(k)
Quick Apply
Assistant Manager, Product Operations
Gap —Elmhurst, NY
- $29.20 - $39.40 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Assistant Store Manager
TJ Maxx —Rego Park, NY
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Bench General Manager
Wonder —Jackson Heights, NY
- $95,000 - $109,500 a year
- Weekends as needed
- Hospitality
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Mailroom Supervisor
The Millennium Group —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Office Supervisor
CityMD —Astoria, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Hospitality
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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Technical Account Manager – OTT & Sports Streaming

ViewLift -
New York, NY

Quick Apply

Job Details

Contract
$45,000 - $55,000 a year

Qualifications

Teamwork
Computer Science
Enterprise software
Content management systems
English
Managing clients in a customer support role
Bachelor's degree
SaaS platforms
Customer support
CRM system proficiency
Account management
Ticketing system technical support

Full Job Description

Technical Account Manager - Contract, New York, NY

As a Technical Account Manager, you will be a key point of contact for ViewLift’s valued clients, primarily focusing on our strategic accounts. This dynamic role combines building strong client relationships with providing critical technical support to ensure clients success and satisfaction with ViewLift's product and platform.

Responsibilities

Client Relationship Management: Build and nurture strong, trusted relationships with a portfolio of assigned clients, ensuring their ongoing satisfaction and success with ViewLift’s products.
Proactive Engagement: Implement proactive communication plans to regularly connect with clients, anticipate their needs, and address potential challenges.
Customer Advocacy: Serve as the primary advocate for your assigned clients, understanding their business objectives and ensuring ViewLift's solutions help them achieve their goals.
Technical Assistance: Provide direct technical assistance to customers via phone, email, or Slack for OTT applications, ensuring timely issue resolution.
Troubleshooting & Incident Resolution: Troubleshoot technical issues with applications by analyzing log files, error messages, and user reports. Investigate and resolve incidents following standard operating procedures (SOPs) to identify root causes and implement effective solutions.
Incident and Feature Request Logging, Monitoring and Prioritization: Log and monitor incidents, prioritizing and managing them through to resolution. Track and manage, ensuring proper documentation and coordination with development teams for resolution.
Cross-functional Collaboration: Collaborate closely with internal support teams, development teams, and third-party partners to escalate and resolve complex technical incidents.
Change Management: Participate in change management processes to review and assess proposed changes to OTT applications, ensuring client impact is considered.
Knowledge Base Contribution: Create and update knowledge base articles, FAQs, and troubleshooting guides to empower clients and internal teams.
Process Improvement: Identify and suggest areas for improvement in processes, tools, and systems related to OTT application support, promoting continuous efficiency and use of AI and Automation.
Quality Assurance: Participate in quality assurance activities, including testing new features and verifying fixes before deployment.
Performance Monitoring: Monitor client satisfaction and product usage data for your assigned accounts.

Requirements

Education: Bachelor’s Degree in Computer Science or an equivalent field.
Language Skills: Excellent verbal and written communication skills in English.
Experience: Minimum 2 years of experience in customer support or clients success roles for Enterprise or SaaS-based applications.
Availability: Availability for night shifts, including weekends, holidays, or on-call support.
Tools: Experience with Content management systems and ticketing tools and CRM systems.
Interpersonal Skills: Strong interpersonal and customer service skills in a team-oriented environment.
Technical Understanding: Understanding of streaming devices and products like Roku, FireTV, Apple TV, Samsung/LG TV, etc.
Preferred: Candidates with a background in OTT Support, content management system and SaaS client success are strongly preferred.

About ViewLift

ViewLift is a global leader in digital content distribution, empowering media companies, sports leagues and teams to monetize their content across every screen. Our end-to-end OTT (Over-The-Top) video streaming platform enables clients to launch and grow their businesses with branded native applications on major devices including web, mobile, TV-connected devices, Smart TVs, and gaming consoles.

We provide a comprehensive, purpose-built technology stack that includes robust content management systems (CMS), advanced analytics, personalization engines, and flexible monetization models (AVOD, SVOD, TVOD, and hybrid options). Our clients include Monumental Sports Network, NHL, NBA and MLB teams (including the Vegas Golden Knights, Chicago Bulls, Seattle Mariners and more), Professional Fighters League, LIV Golf, and many others across sports, media, and entertainment.

Job Type: Contract

Pay: $45,000.00 - $55,000.00 per year

Application Question(s):

This role requires working on-site in our Manhattan office (near Penn Station) 4 days per week and the occasional late night or weekend hours for sports events. Are you comfortable with this?

Experience:

Content management systems: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in jackson heights ny

Technical Account Manager – OTT & Sports Streaming

Assistant Facilities Project Manager

School Bus Transportation Company - Safety Supervisor

Assistant Residential Manager

Project Manager

Property Manager

Dealership Parts Manager

Property Manager - Goodwill Terrace, Astoria, NY

Shift Supervisor

Resident Manager (New Development)

Kitchen and Bar Supervisor

Store Manager Trainee - Bench

Assistant Store Manager

Assistant Manager. Merchandising

Assistant Store Manager

Assistant Manager, Product Operations

Assistant Store Manager

Bench General Manager

Mailroom Supervisor

Office Supervisor

I want to receive the latest job alert for shift manager in jackson heights ny

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