Top 11 Service advisor Jobs in Jackson Mi

Truck Service Manager
Tri-County Truck Centers - Jackson —Jackson, MI
- Full-time
- Dealership
- Mid-level
- CDL
- Paid training
- Health insurance
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Automotive Service Advisor
Mid-Michigan GM dealership —Michigan
- $65,000 - $120,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health savings account
- Health insurance
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Service Advisor
MDP Diesel & Auto Repair —Jackson, MI
- $74,000 - $119,000 a year
- Full-time
- Sales
- Restaurant management
- Mid-level
- Paid training
- Paid holidays
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11d
Eyewear Customer Service/Sales Advisor Part Time
MyEyeDr. —Jackson, MI
- Part-time
- Sales
- Patient care
- Entry level
- Vision insurance
Customer Service Advisor
Jenkins Insurance Group LLC —Jackson, MI
- $32,000 - $52,000 a year
- Word processing
- High school diploma or GED
- Communication skills
Quick Apply
SERVICE WRITER
Custom Truck One Source —Grass Lake, MI
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
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14d
Automotive Service Advisor / Assistant Manager
Tuffy Tire & Auto Service —Jackson, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
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Service Manager - Paver Segment
Alta Equipment Group —Jackson, MI
- Full-time
- Management
- Mid-level
- Recruiting
- Employee stock purchase plan
- Paid holidays
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Service Manager
Fun Town RV, LP —Jackson, MI
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
3d
Collision Center Estimator
Art Moehn Auto Group —Jackson, MI
- Full-time
- Background check
- Mid-level
- High school diploma or GED
Quick Apply

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At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
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Volkswagen Service Technician
Audi, Porsche, Volkswagen of Ann Arbor —Ann Arbor, MI
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Automotive Service Advisor
Luke's Auto —Columbus, OH
The Luke's Auto Service Advisor performance is evaluated on attitude, presentation, and humble servant’s heart, high quality written and verbal communication…
$50,000 - $135,000 a year
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Automotive Service Advisor
ER Autocare —Upper Arlington, OH
We are a drug free-environment, background check and valid drivers license required*. Experience Requirements* : Must have at least 5 years retail sales…
$50,000 - $80,000 a year
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Truck Service Manager

Tri-County Truck Centers - Jackson
Jackson, MI

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Heavy truck repair
Customer communication
Customer relationship building
Team leadership
Improving operational efficiency
Leading team collaboration initiatives
Warranty issues management

Full Job Description

Every employee with Tri-County International Trucks is absolutely critical to its success. We have successfully served the Michigan business community for over 50 years, and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals ready to work hard and stay motivated.

What We Offer:

Competitive pay plan
Medical
Dental
Vision Insurance
401K Match
Life Insurance
Closed on Sundays
Excellent paid training program
Paid Time Off

The Service Department is an integral and vital part of the dealership, and the manner in which it builds open, honest, trusting relationships with customers and other departments is essential to the dealership’s success. The Service Manager takes the lead role in managing an efficient and profitable Service Department through productive staffing, customer retention, technician training, and quality workmanship while improving productivity and reducing costs in order to meet objectives. This position is crucial to achieve the highest customer satisfaction by performing duties in accordance with current vendor practices and our company’s policies and procedures.

Essential Responsibilities:

Ensuring Service Department growth and profitability.
Understanding and ensuring compliance with all International and vendor policies and warranty procedures.
Reviewing and signing off on all Service Department outside purchases charged to the Service Department or a customer repair order.
Reviewing warranty performance statements on ISIS monthly.
Reviewing warranty chargebacks with Warranty Administrator weekly.
Reviewing the over 60-day warranty debits weekly to ensure payment.
Reviewing open repair orders over 30 days to ensure closure and payment.
Reviewing C.O.D. repair orders to ensure the vehicle and keys are on premises.
Attending International’s Parts and Service Managers annual meeting.
Maintaining high-quality service repairs to minimize comebacks.
Ensuring that all work is fairly and equally assigned.
Investigating the progress of vehicle completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness.
Keeping abreast of all warranty policies and product changes to maintain effectiveness in this role.
Providing current manufacturers’ vendor training courses for technicians and service staff.
Reviewing random completed repair orders, noting technician comments, technician sign off, repair completion, and road test completion.
Understanding and keeping abreast of all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.
Maintaining a safe and clean work environment in all service areas.
Ensuring that current and required tools are purchased as necessary.
Holding monthly staff and technician meetings.
Explaining completed work and charges to the customer if required.
Interviewing potential Service Department employees
Ensuring the service staff members are performing their duties as outlined in the appropriate job descriptions.
Seeking out and securing new service business

Qualifications that a candidate MUST possess in order to gain consideration for this position:

Minimum of eight years technical experience in the medium/heavy-duty truck industry.
Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal.
Promote continuous improvement within the department.
Maintain a high degree of product and technical knowledge.
Must be a team player with a strong sense of commitment to the customer.
Must be self-motivated and have good written and verbal communication skills.
Must conduct oneself in a professional manner.
Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand.
Must have the ability to accept and react to change and lead others in a similar positive direction.
Must have superior problem-solving skills to achieve a win-win solution.
Must be able to understand, communicate, and evaluate all vendor and International warranty guidelines.

The ideal candidate will possess the following:

Experience with Microsoft programs and applications currently in use at this location.
Good organizational skills
A commercial driver’s license (CDL) to operate and road test customer vehicles when needed.
Knowledge of dealer and fleet maintenance procedures and systems.
Willingness to pursue self-development courses applicable to the job.
Working knowledge of International and supplier/vendor warranty policies.
Strive for respect and facilitate teamwork in the department and throughout the dealership.
The ability to utilize the full capabilities of ISIS.

This is not necessarily a list of all of the duties, responsibilities, and requirements associated with this position. While the essential responsibilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances.

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Refine Your Search

service advisor jobs in jackson mi

Truck Service Manager

Automotive Service Advisor

Service Advisor

Eyewear Customer Service/Sales Advisor Part Time

Customer Service Advisor

SERVICE WRITER

Automotive Service Advisor / Assistant Manager

Service Manager - Paver Segment

Service Manager

Collision Center Estimator

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