Top 36 Service desk support Jobs in Jacksonville Fl

IT Help Desk Technician
iVenture Solutions —Jacksonville, FL
- $37,000 - $50,000 a year
- Full-time
- Hybrid work
- Windows
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
IT Service Desk Support Specialist
HCA Florida Memorial Hospital —Jacksonville, FL
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
IT Support Specialist
YMCA of Florida's First Coast —Jacksonville, FL
- $22 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
IT Service Desk Support Specialist
HCA Florida Orange Park Hospital —Orange Park, FL
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
IT Support Specialist
CTI Resource Management —Jacksonville, FL
- Full-time
- Hybrid work
- Background check
- Writing skills
- Mid-level
1d
IT Service Lead / Dispatcher
Advanced IT Support —Jacksonville, FL
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
HELP DESK - IT SUPPORT SPECIALIST I
GATE Petroleum —Jacksonville, FL
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
Quick Apply
13d
Help Desk Technician Jacksonville, Florida Hy
Flagler Technologies LLC —Jacksonville, FL
- $18 - $20 an hour
- Email
- Hybrid work
- Mid-level
- Microsoft Office
- 2 years
- Dental insurance
- Paid time off
Quick Apply
IT Support Engineer
First Coast Security —Jacksonville, FL
- $50,000 - $55,000 a year
- Full-time
- Office
- Windows
- Driver's License
Quick Apply
2d
IT Specialist I
Borland Groover —Jacksonville, FL
- Extended hours
- Microsoft Outlook
- HIPAA
- Windows
- Profit sharing
- Paid holidays
Quick Apply
IT Service Desk II, Information Technology, Full-time
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid time off
- Employee discount
Quick Apply
IT Service Desk II, Information Technology, Full-time (1084)
Brooks Rehabilitation —Jacksonville, FL
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid time off
- Employee discount
8d
Technical Service Desk Supervisor
Florida State College at Jacksonville —Jacksonville, FL
- $46,539.52 a year
- Full-time
- Mid-level
- Supervising experience
- University
IT Support Specialist
Industrial Electric Manufacturing —Jacksonville, FL
- Mid-level
- Windows
- 3 years
Quick Apply
7d
IT Support Technician
BRIDGES OF FLORIDA INC —Jacksonville, FL
- Weekends as needed
- Mid-level
- Windows
- Residential
Quick Apply
Healthcare Applications Analyst
Borland Groover —Jacksonville, FL
- Full-time
- Microsoft Outlook
- Heavy lifting
- HIPAA
- Profit sharing
- Paid holidays
Quick Apply
Product Support Representative
FIS Global —Jacksonville, FL
- Overtime
- Hybrid work
- Pass drug screening
- Mid-level
- Office
1d
Kahua Service Desk Agent - Project Consultant
Deloitte —Jacksonville, FL
- $80,300 - $133,900 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
PC Support Manager
BRS —Jacksonville, FL
- Full-time
- Management
- Mid-level
- Windows
- Profit sharing
- Paid holidays
Dynamic Server Support
Worldwide TechServices —Jacksonville, FL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply

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service desk support jobs near jacksonville fl

IT Help Desk Technician

iVenture Solutions -
Jacksonville, FL

Quick Apply

Job Details

Full-time
$37,000 - $50,000 a year

Benefits

Paid training
Mileage reimbursement
Paid parental leave
Disability insurance
Paid time off
401(k) 4% Match
Parental leave
401(k) matching
Life insurance

Qualifications

Customer communication
Windows
Driver's License
Desktop administration

Full Job Description

Description

Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.

Please note: we are not a recruiter or placement service.

Position Overview

What you'll be doing as an IT Help Desk Technician:

Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings

You are a great IT Help Desk Technician candidate if you have.....

Bachelor’s Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills

Perks of working here as an IT Help Desk Technician:

WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology – virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values

Additional Information:

Valid driver’s license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices

About iVenture Solutions

For more than 20 years, iVenture has been solving IT problems by providing personalized service and solutions with a relentless commitment to service. iVenture is built on the foundation of delivering premium IT experiences, which guides every aspect of our operation. We impact our clients every day with our expertise, execution and experience.

Expertise: Our people have the experience and knowledge to deliver solutions proactively, committed to solving client issues and establishing trust.
Execution: Supporting and empowering clients, deeply committed to robust service standards.
Experience: Integrity guides our people, resulting in satisfied clients who appreciate the difference we make.

At iVenture, we are problem solvers and critical thinkers who personalize service and do it right the first time. Relentlessly committed to the highest standards, iVenture drives resolution and inspires change by proactively resolving IT, cloud and cybersecurity challenges. Unique in the industry, we work for our clients the way that we work for our people; through impactful relationships and deep understanding. With 20+ years of operations under our belt, we bring unparalleled technical experience to the service of others, for a better, more efficient and secure future.

Learn more about what our employees say about us here: Great Place to Work

No office politics, no dead-ends. We mean what we say and expect the same.

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service desk support jobs in jacksonville fl

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