Top 37 Call center representative Jobs in Jefferson, Wi

Customer Service Representative - Janesville, WI
Grainger —Janesville, WI
- From $18.25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Janesville, WI
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
8d
Call Center Representative - Telecom
SSM Health —Janesville, WI
- Part-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Customer Service Representative - Janesville, WI
W.W. Grainger —Janesville, WI
- From $18.25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
American Girl Retail Service Support - Seasonal (Remote - WI)
Mattel —McFarland, WI
- Part-time
- Remote
- Computer literacy
- Basic math
- Windows
Quick Apply
11d
Customer Service Representative
Action Plumbing, Heating, AC & Electric —Sun Prairie, WI
- $41,600 - $52,000 a year
- Call employer
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
1d
Customer Support Representative
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Word processing
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Addie Water Systems, Inc. —Janesville, WI
- $15 - $25 an hour
- Overtime
- Background check
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
Customer Relations Representative
Bruno Independent Living Aids, Inc. —Oconomowoc, WI
- $17.80 - $26.70 a year
- Full-time
- Writing skills
- Mid-level
- 3 years
Quick Apply
10d
Customer Service Associate
Jaeckle Wholesale Inc —Madison, WI
- $21 - $23 an hour
- Full-time
- Typing
- 2 years
- Entry level
- Paid time off
Quick Apply
Automotive Call Center Representative 1
Blain's Farm & Fleet —Janesville, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Outbound Customer Sales Representative
Batteries Plus —Hartland, WI
- Full-time
- Remote
- Google Workspace
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative- Customer Experience
Plymouth Tube Company —East Troy, WI
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Wellness program
- Health savings account
Quick Apply
Member Service Representative, MercyCare
Mercy Health System Corporation —Janesville, WI
- $18.65 - $29.84 an hour
- Full-time
- Research
- High school diploma or GED
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
16h

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Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Madison, WI
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. Live demonstration of this may be required.
$15.97 - $41.00 an hour
Quick Apply
8d
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Janesville, WI
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. Live demonstration of this may be required.
$15.97 - $41.00 an hour
Quick Apply
8d

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Customer Service Representative - Bilingual Preferred
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Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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Customer Service Representative - Janesville, WI

Grainger -
Janesville, WI

Apply Now

Job Details

Full-time
From $18.25 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Work from home
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams
Technical Proficiency

Full Job Description

Work Location Type:Hybrid

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation:

This position is hourly starting at $18.25/hour.

Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Customer Service Representative – Janesville, WI

We’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting September 28, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

Schedule, Training & Work Environment:

Enjoy your weekends off!
We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will:

Learn to navigate our systems, software programs, and internal processes
Build the core service skills you need, including:
- Critical thinking
- Effective communication
- Confident decision-making
- Technical agility

After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

✔ 3 days onsite / 2 days remote
✔ Earn in opportunity to become voluntarily remote based on performance after 6 months
✔ Eligible to bid for alternate shifts after 6 months

✔ You also have the option of working in the office up to 5 days a week.

Grainger will provide all equipment needed to work from home.

Grow with Grainger:

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:

We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

You Will:

Handle a high volume of inbound calls—delivering quality customer service with professionalism, empathy, and efficiency
Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
Maintain attention to detail while managing complex or time-sensitive customer issues
Communicate clearly via phone and written messages

You Have:

High School diploma or equivalent
Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required
A passion for delivering exceptional customer service and creating a positive experience for every customer
Ability to thrive in a fast-paced, dynamic environment
Ability to problem solve and make decisions with attention to detail
A continuous improvement mindset, open to coaching and receiving feedback
Proven ability to learn new technology and software quickly
Comfortable navigating multiple programs and screens simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience with Customer Relationship Management (CRM) systems and SAP a plus
For hybrid/remote work:
- A secure, quiet workspace
- High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Apply Now

Refine Your Search

call center representative jobs in jefferson, wi

Customer Service Representative - Janesville, WI

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Customer Service Representative - Janesville, WI

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