Integration Business Analyst
At FCS Financial, we’re more than a workplace, we’re OneTeam. We believe in making a meaningful difference for our customers, our communities, and each other. Our team is committed to creating innovative solutions that enhance productivity and streamline processes.
About the Role:
We are seeking a highly analytical and collaborative Integration Business Systems Analyst to support configuration, integration, and optimization of our customer‑facing and internal systems. This role combines technical configuration work, business analysis, documentation, stakeholder collaboration, and validation activities. The ideal candidate is detail‑oriented, organized, and skilled at translating business needs into actionable technical requirements.
Key Responsibilities:
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Gather and document business needs; serve as liaison between stakeholders and technical teams.
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Translate requirements into user stories and acceptance criteria.
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Document current and future state processes and integration mappings.
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Maintain and prioritize backlog items in collaboration with IS leadership.
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Support change management planning and execution.
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Work with QA to develop test plans and support validation.
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Configure Sitecore CMS for the Customer Portal.
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Configure FiServe XD Online Banking platform.
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Perform data mapping and testing for third‑party system integrations.
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Test internal .NET applications and scheduled tasks.
What We Offer:
- Competitive Salary: $75,000 - $110,000 with outstanding incentive opportunities linked to Association performance.
- Comprehensive Benefits: Health, dental, vision, and a standout 401(k) plan
- Flexible Work Environment: Hybrid options available within FCS Financial’s Branch locations in Missouri.
- Collaborative Culture: Work closely with Infrastructure, Data, and Platform teams to deliver impactful solutions
- Professional Growth: Opportunities to lead strategic initiatives and shape technology direction
What You Need
- Education: Bachelor’s degree in Information Technology, Computer Science, or related field
- Experience: 2+ years of related experience in Salesforce administration, analysis, or business system roles.
- Certifications Preferred: Salesforce Administrator Certification
Technical Strengths & Skills:
- Working knowledge of Salesforce Apex, Visualforce, Lightning, and supporting Salesforce Azure environments
- Strong understanding of Microsoft software suites, connectivity, and general application server configuration
- Skilled in troubleshooting, communication, and systematic problem‑solving
- Able to work independently or collaboratively across cross‑functional teams with strong attention to detail
- Committed to maintaining the confidentiality, security, and integrity of systems and client data
This position is open until filled.
Candidates must reside in Missouri to be considered for this position.
Preferred office location is Jefferson City, MO. All other Missouri FCS Financial Branch Locations will be considered.
Hybrid options available within FCS Financial’s Branch locations in Missouri.
This position is classified as Exempt under the Fair Labor Standards Act.
Department: Information Systems - Integration
Reports To: Team Leader, Application Development
Job Functions*
Business Analysis
- Analyzes business processes and needs to determine needed software and process design, modifications and enhancements
- Documents business requirements and shares with the project team for feedback
- Designs and recommends technology solutions to business needs
- Ensures requirements are captured and managed using standardized documentation and approval processes.
- Collaborates with project managers to align business requirements with resource plans and project schedules.
- Supports resource allocation planning by providing clear estimates and tracking utilization against project plans.
Testing
- Recommends testing methodologies
- Devises a testing plan for new/revised technology systems
- Performs software Quality Assurance testing
- Documents, reviews and resolves issues identified through testing
- Updates system documentation
Project Administration
- Administers projects using formal project management methodologies (e.g., Agile, Waterfall, or hybrid as defined by governance).
- Confirms, documents and communicates project and Sprint deliverables and timelines
- Confirms and documents the project/Sprint scope
- Schedules and leads project status meetings and negotiates with stakeholders
- Monitors project progress for adherence to scope and timelines
- Identifies and resolves barriers to project success
- Tracks and administers projects to meet business technology needs
- Maintains accurate project documentation in compliance with organizational standards.
Technology Support
- Supports employees with day-to-day software and technology issues
- Determines cause and scope of issues
- Resolves issues, or escalates issues to others for resolution
System Training and Implementation
- Develops training materials
- Identifies training participants
- Schedules and conducts training sessions
Special Projects
- Participates on projects as a subject matter expert or resource
- Compiles and organizes information to support projects
- Communicates project progress and challenges to stakeholders
Other duties as assigned to meet the needs of the organization.
* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.
Minimum Qualifications
- Bachelor’s degree in computer science, computer information systems or related degree
- 2 years related experience
- Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
- Working knowledge of project coordination principles and practices
- Knowledge of formal project governance and resource management principles.
- General knowledge of software design and programming techniques
- Knowledge of current software quality assurance methodologies and tools
- Skill in planning and coordinating projects related to the implementation of technology solutions
- Skill in working as part of a team and collaborating with colleagues
- Skill in learning and applying new technologies
- Knowledge of software development processes and tools, including Agile
- Skill in analyzing, integrating and documenting business needs
- Skill in analyzing current business processes and identifying and implementing opportunities for improvement
- Skill in training end users on software
- Oral and written communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex topics to a variety of audiences
- Skill in listening and conveying awareness of a customer's problem or issue to find resolution
- Skill in analyzing complex technical data by using logic and quantitative reasoning
- Skill in prioritizing assignments to complete work in a timely manner
- Skill in performing a variety of duties, often changing from one task to another of a different nature
- Skill in adapting to changing conditions and shifting priorities
- Responsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information about our commitment to equal employment opportunity, please click here.
