Top 9618 Jobs in Jefferson County, Mo

Customer Success Specialist
Katsam Property Services —Fenton, MO
- Full-time
- Mid-level
4d
Full Time Delivery Driver
N Route 2 U —Fenton, MO
- $22.25 an hour
- Overtime
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Health insurance
Quick Apply
Installation Technician
Absolute Water Technologies —Arnold, MO
- From $75,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Customer service
- Profit sharing
- Wellness program
Quick Apply
Now Hiring Housekeepers – $950 Weekly Pay + Tips at Green Angel Cleaning Services
Green Angel Cleaning Services —Affton, MO
- Up to $1,100 a week
- Part-time
- Background check
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
PT/FT Warehouse Associate (Pick, Pack, Rec)
United Fulfillment Solutions —St. Louis, MO
- $15 - $18 an hour
- Part-time
- Warehouse
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Office Assistant
Premiere Eye Associates —Kirkwood, MO
- $15 - $18 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Front desk
- Health insurance
- Dental insurance
Quick Apply
13d
Ophthalmic Technician
Premiere Eye Associates —Festus, MO
- $18 - $24 an hour
- Full-time
- High school diploma or GED
- Travel
- In-person
- Profit sharing
- Paid holidays
Quick Apply
14d
Maintenance Worker
HOA —French Village, MO
- $12.30 - $14.00 an hour
- Weekends as needed
- CDL B
- Microsoft Word
- Microsoft Excel
- Paid time off
- Employee discount
Quick Apply
Trailer Technician-53ft dry box & Reefer units
Climate Express, Inc —Union, MO
- $21 - $24 an hour
- Full-time
- Power tools
- In-person
- Hand tools
- Health insurance
- Dental insurance
Quick Apply
Traveling Ironworker Superintendent
Acme Erectors, Inc. —Fenton, MO
- $100,000 - $125,000 a year
- Full-time
- Background check
- OSHA
- Construction site
- Fuel card
- Health savings account
Quick Apply
7d
Carpenter
Bates Excavating —Arnold, MO
- $35 - $45 an hour
- Full-time
- Driver's License
- Reliable transportation
- Senior level
Quick Apply
Relief Veterinarian for Privately Owned Animal Clinic
Kirkwood Animal Hospital —St. Louis, MO
- $70 - $90 an hour
- Temporary
- Mid-level
- Surgery
- In-person
- Flexible schedule
Quick Apply
Lead Carpenter
Mosby Building Arts —St. Louis, MO
- $30 - $39 an hour
- Full-time
- Carpentry
- Management
- Construction site
- Paid training
- Fuel card
Quick Apply
Tool and Die Maker
LMC Industries, Inc —Arnold, MO
- $30 - $35 an hour
- Full-time
- CAD
- Mid-level
- Microsoft Office
- Health savings account
- Relocation assistance
Quick Apply
Travel ORTHO RN - Orthopedic Registered Nurse
Focus Staff —St. Louis, MO
- $1,651 - $1,684 a week
- Travel nursing
- Nursing
- Medication administration
- Surgery
- Health insurance
- 401(k) matching
Quick Apply
Music Therapist PRN
Suncrest Hospice —St. Louis, MO
- PRN
- Working with individuals with disabilities
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Dispatcher - Towing and Sales
Heartland Barge Managment —Columbia, IL
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Regional CDL A Driver
Action Industries —Ballwin, MO
- $0.57 - $0.67 per mile
- Full-time
- English
- CDL A
- Mid-level
- Paid holidays
- Disability insurance
Residential HVAC Installer(2+ yrs exp req)
Meyer Heating and Air —Affton, MO
- $25 - $50 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Master Automotive Technician - M-F, $100k PLUS potential, 5 yr experience required, A+ Culture
C & C Auto —House Springs, MO
- $80,000 - $120,000 a year
- Full-time
- 3 years
- In-person
- Senior level
- Paid training
- Paid holidays
Quick Apply

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Jobs jobs near jefferson county, mo

Customer Success Specialist

Katsam Property Services -
Fenton, MO

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Customer communication

Full Job Description

Customer Success Specialist
Mission Statement- Provide exceptional customer service through effective and professional communication, support the Sales Team, and ensure customer requests, questions, feedback, complaints, and service concerns are handled promptly, accurately, and in adherence to Katsam Property Services standards. The Customer Success Assistant will help confirm services are being completed, ensure clients are receiving quality service, and assist in strengthening the relationship between Katsam Property Services and its customers.
The Purpose of the Customer Success Assistant- Maintain and improve on the relationships we have with our existing customer base, while also supporting the Sales Team in creating consistent and professional customer experience. With a forward-motion mindset, this position will serve as a primary point of contact for customer requests, service questions,
service adjustments, renewals, upsell and cross-sell opportunities, and problem resolution. This role will help ensure customer expectations are understood, communicated, documented, and carried out by the appropriate departments.
Customer Success Assistant Duties (including, but not limited to):

Promptly respond to customer communication, requests, questions, and concerns

Work directly with the Sales Team to support customer communication, follow-up, and service related needs

Confirm whether services have been completed and communicate service updates to customers in a timely manner

Respond to customer feedback, complaints, and service concerns with professionalism and a solution-oriented approach

Assist with upsells, cross-sells, service adjustments, one-off scheduling requests, call-ins, and applicable renewals

Enter and maintain accurate customer, service, scheduling, and communication information within company systems

Maintaining Customer Relationships:

Prompt replies to customer email/communication, including urgent customer requests when needed

Consistent communication with customers regarding service updates, completion confirmations, scheduling changes, and resolution timelines

Address customer feedback, complaints, and concerns promptly and proactively

Confirm services performed when requested and communicate any related findings, updates, or next steps to the customer

Communicate service adjustments and customer expectations clearly to the appropriate internal departments

Identify upsell and cross-sell opportunities that may improve the customer experience or better meet the customer’s needs

Reiterate the company’s commitment to customer satisfaction when communicating with customers 8. Emphasize the role of every department and maintain a positive customer relationship

Sales Team and Internal Coordination:

Work directly with the Sales Team to provide customer support, follow-up, service information, and communication assistance

Assist with customer renewals, recurring service questions, and customer follow-up as directed by the Sales Team or management

Communicate customer needs, service concerns, missed expectations, and approved service adjustments to the appropriate department in a clear and timely manner

Assist with one-off schedule requests, call-ins, special service needs, and customer requested changes while keeping the Sales Team informed as needed

Coordinate with Operations and field teams to help ensure services are being carried out according to the scope of work, customer expectations, and Katsam Property Services standards

Customer Problem Resolution and Service Quality:

Listen to customer concerns, gather all relevant details, and determine the appropriate next step for resolution

Document complaints, service issues, customer feedback, and agreed-upon resolutions accurately within company systems

Follow up with customers after issues, complaints, or service concerns to ensure the customer feels heard and the resolution has been completed

Escalate recurring issues, high-priority concerns, or unresolved customer problems to the appropriate manager or department

Help ensure clients are receiving quality services and that the services promised are being carried out in a professional and timely manner

Data Entry and Reporting:

Enter customer requests, notes, service updates, schedule changes, feedback, and follow-up items in a timely manner

Maintain accurate customer records, including service history, communication history, renewal information, and special instructions

Track customer complaints, service adjustments, upselling/cross-selling opportunities, and customer follow-up items as directed

Provide updates to management and the Sales Team regarding recurring customer concerns, service trends, and customer satisfaction opportunities

Come prepared to internal meetings with accurate updates regarding customer requests, unresolved issues, completed follow-ups, and service-related needs

Apply Now

Refine Your Search

jobs in jefferson county, mo

Customer Success Specialist

Full Time Delivery Driver

Installation Technician

Now Hiring Housekeepers – $950 Weekly Pay + Tips at Green Angel Cleaning Services

PT/FT Warehouse Associate (Pick, Pack, Rec)

Receptionist/Office Assistant

Ophthalmic Technician

Maintenance Worker

Trailer Technician-53ft dry box & Reefer units

Traveling Ironworker Superintendent

Carpenter

Relief Veterinarian for Privately Owned Animal Clinic

Lead Carpenter

Tool and Die Maker

Travel ORTHO RN - Orthopedic Registered Nurse

Music Therapist PRN

Dispatcher - Towing and Sales

Regional CDL A Driver

Residential HVAC Installer(2+ yrs exp req)

Master Automotive Technician - M-F, $100k PLUS potential, 5 yr experience required, A+ Culture

I want to receive the latest job alert for jobs in jefferson county, mo

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