Top 3289 Customer service team lead Jobs in Jericho, Ny

Customer Service Supervisor - ISP Airport
PrimeFlight Aviation Services Inc —Ronkonkoma, NY
- $19 an hour
- Weekends as needed
- 18 years or older
- 5 years
- Writing skills
- Health insurance
- Dental insurance
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5d
Sales Service Specialist - Data Entry/ Reception
Confidential —Farmingdale, NY
- $20.00 - $24.50 an hour
- Full-time
- ERP systems
- Office
- Administrative experience
- Paid holidays
- Health insurance
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Customer Service Representative
North Shore Animal League America —Port Washington, NY
- $20 an hour
- Email
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Customer Service Supervisor
Sunrise Medical Laboratories, Inc. —Hicksville, NY
- $65,000 - $80,000 a year
- Full-time
- HIPAA
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Manhasset, NY
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
Customer Service Representative
BQ Electric —Hicksville, NY
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Residential
- Health insurance
- Dental insurance
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Customer Support - Promotional Products
Nassau Candy —Hicksville, NY
- $23 - $25 an hour
- Full-time
- Office
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
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6d
Remote Customer Service/Sales Representative
Agent Alliance —Massapequa, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
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13d
Customer Service Representative - State Farm Agent Team Member
Christie Simmons - State Farm Agent —Hicksville, NY
- $20 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- 401(k) matching
- Opportunities for advancement
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Customer Service Representative (Part-Time) - Day Shift
XPO Logistics Freight Inc. —Syosset, NY
- $25.19 - $28.98 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
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Customer Service Representative
IME Guards —Queens, NY
- $45 - $55 an hour
- Part-time
- Microsoft Word
- High school diploma or GED
- Driver's License
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5d
Customer Service - Order Processing Associate
Corporate Coffee Systems —Westbury, NY
- $21 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
Tech-24 A Commercial Food Service Repair Company Inc —Farmingdale, NY
- $25 - $30 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Disability insurance
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2d
Customer Service Supervisor - Full Time
Whole Foods Market —Jericho, NY
- $18.00 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Customer Service Representative
LPS Direct —Farmingdale, NY
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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2d
Customer Service/Sales
Home Depot —Jericho, NY
- $18.50 - $21.50 an hour
- Entry level
Pharmacy Operations Team Lead
Walmart —Farmingdale, NY
- $25 - $38 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Shift Supervisor
CVS Health —Syosset, NY
- $19 - $28 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
Customer Service & Administrative Support Specialist
York Industries NY Corp —New Hyde Park, NY
- $23 - $35 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Paid holidays
Quick Apply
1d
Supervisor Customer Service
Graybar Electric Company, Inc. —Garden City, NY
- From $85,000 a year
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply

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Customer Service Supervisor - ISP Airport

PrimeFlight Aviation Services Inc -
Ronkonkoma, NY

Quick Apply

Job Details

$19 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Managing teams in a customer support role
Writing skills
English
Supervising experience
Team management
Aviation
Mobile devices

Full Job Description

WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE SUPERVISOR TODAY!

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations. You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.

RESPONSIBILITIES

Oversee the daily operations of the customer service team to ensure high-quality passenger assistance
Monitor and evaluate the performance of customer service agents, providing feedback and coaching
Address and resolve escalated customer complaints and issues effectively
Train and mentor customer service staff in best practices and airport-specific procedures
Ensure team adherence to airline and airport policies, procedures, and service standards
Coordinate staff schedules, breaks, and shift rotations to maintain optimal service levels
Implement strategies to enhance customer satisfaction and streamline service processes
Maintain up-to-date knowledge of flight information, gate assignments, and airport services
Facilitate effective communication between customer service agents and other airport departments
Manage ticketing and reservation systems, overseeing booking changes and upgrades
Conduct regular team meetings to share updates, gather feedback, and discuss service improvements
Prepare reports on customer service activities, incidents, and performance metrics
Assist in the development and update of customer service manuals and training materials
Foster a positive and collaborative work environment, encouraging teamwork and employee engagement
Participate in recruiting and hiring new customer service staff
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older
Must be legally authorized to work in the country of employment.
Communicate effectively in English (reading, writing, speaking)
5 years of customer service experience
2 years of Customer Service Lead
Knowledge of the Aviation Industry
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $19.00 per hour

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Refine Your Search

customer service team lead jobs in jericho, ny

Customer Service Supervisor - ISP Airport

Sales Service Specialist - Data Entry/ Reception

Customer Service Representative

Customer Service Supervisor

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Customer Service Representative

Customer Support - Promotional Products

Remote Customer Service/Sales Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (Part-Time) - Day Shift

Customer Service Representative

Customer Service - Order Processing Associate

Customer Service Representative

Customer Service Supervisor - Full Time

Customer Service Representative

Customer Service/Sales

Pharmacy Operations Team Lead

Shift Supervisor

Customer Service & Administrative Support Specialist

Supervisor Customer Service

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