Top 124 Laboratory supervisor Jobs in Jersey City Nj

Quality Assurance Supervisor
Prodirect Dental Lab —Lyndhurst, NJ
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Hematology Supervisor / Night shift
Confidential —Elizabeth, NJ
- From $80,000 a year
- Full-time
- Anatomy knowledge
- Patient monitoring
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Laboratory Operations Manager
IAVI —Jersey City, NJ
- $84,000 - $90,000 a year
- 5 years
- Bachelor's degree
- Team management
- Health insurance
- Retirement plan
Laboratory Supervisor of Blood Bank, Hematology and Coagulation
CareWell Health —East Orange, NJ
- Weekends as needed
- Bachelor of Science
- Data analysis skills
- Bachelor's degree
6d
Laboratory Manager, Chemistry and Chemical Biology (fixed-term)
Stevens Institute of Technology —Hoboken, NJ
- $30 - $40 an hour
- Online Application
- Doctoral degree
- Mid-level
- Master's degree
9d
Validation Lab Manager
ZT Systems —Secaucus, NJ
- $124,125 - $182,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Application Laboratory Manager
International Flavors & Fragrances —New York, NY
- $86,394 - $123,420 a year
- Full-time
- 5 years
- Supervising experience
- Bachelor's degree
- Commuter assistance
- Paid parental leave
3h
General Laboratory Supervisor
Ammon Analytical Laboratory LL —Linden, NJ
- Bachelor of Science
- Bachelor's degree
- Senior level
Quick Apply
BUSINESS SUPERVISOR | LABORATORY | FULL-TIME DAY SHIFT (23903)
Care Plus Bergen, Inc. —Paramus, NJ
- $65,000 - $75,000 a year
- Full-time
- Hospital
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Laboratory Supervisor
Montefiore Einstein —Bronx, NY
- $120,000 - $150,000 a year
- Weekends as needed
- Hospital
- Mid-level
- Bachelor's degree
Supervisor, Chemistry Laboratory
SGS —Fairfield, NJ
- $95,000 - $105,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Packaging Qualification Lab QEHS and Logistics, L'Oréal Operations
l'Oréal —Clark, NJ
- $90,200 - $128,500 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Laboratory Supervisor
Hackensack Meridian Pascack Valley Medical Center —Westwood, NJ
- $39.24 - $51.02 an hour
- Full-time
- Acute care
- Customer service
- Mid-level
- Health insurance
- Tuition reimbursement
Support Services Supervisor
Labcorp —Wayne, NJ
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Employee stock purchase plan
- Disability insurance
Laboratory Manager
Howard Hughes Medical Institute —New York, NY
- $81,880 - $102,400 a year
- Full-time
- Research
- Mid-level
- Supervising experience
- Health insurance
- Retirement plan
QA LAB SUPERVISOR
Montefiore Einstein —Bronx, NY
- $104,000 - $130,000 a year
- Full-time
- Management
- Mid-level
- Analysis skills
Supervisor
Cooperman Barnabas Medical Center —Livingston, NJ
- $90,000 - $103,500 a year
- Weekends as needed
- Microsoft Outlook
- OSHA
- Hospital
- Disability insurance
- Health insurance
Laboratory Manager
Weill Cornell Medicine —New York, NY
- $91,700 - $115,900 a year
- Monday to Friday
- Surgery
- Mid-level
- 3 years
21h
Supervisor, Clinical Laboratory Operations
Northwell Health —Lake Success, NY
- $98,300 - $170,100 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
Hospital & Lab Services Manager
Quest Diagnostics —Perth Amboy, NJ
- $102,500 - $184,150 a year
- Full-time
- Hospital
- Customer service
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Quality Assurance Supervisor

Prodirect Dental Lab -
Lyndhurst, NJ

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Team member evaluation
Managing teams in a customer support role
Coaching
Performance feedback (performance evaluation method)
Mid-level
Incident Escalation
Quality assurance audits
Compliance documentation
Call monitoring
Quality control communication
Customer satisfaction improvement
Continuous process improvement (CPI)
Communication skills
Documentation reviews

Full Job Description

Quality Assurance Supervisor

ProDirect Laboratory

PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.

Let's redefine excellence, together.

Job description

Position Highlights:

We are rapidly expanding our US team and are seeking an experienced Quality Assurance Supervisor. The Quality Assurance Supervisor is responsible for overseeing and maintaining the quality standards of the Philippines Customer Service team. This role monitors daily performance, reviews customer interactions, handles escalations, and ensures accurate documentation in compliance with company policies and service standards.

About us:

Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.

Office Based:

ProDirect Dental Laboratory

160 Chubb Ave, Suite 102,

Lyndhurst, NJ 07071

Key Responsibilities:

Monitor and support the Philippines Customer Service team to ensure consistent service quality and performance.
Listen to and evaluate customer service calls for quality assurance, adherence to procedures, and communication standards.
Provide feedback, coaching, and recommendations for improvement based on call evaluations.
Handle and assist with customer escalations as needed, ensuring timely and effective resolution.
Ensure all customer interactions, escalations, and resolutions are properly documented in the system.
Identify trends, quality issues, and training needs, and communicate findings to management.
Work closely with management to support continuous improvement initiatives and customer satisfaction goals.

Qualifications:

Previous experience in Quality Assurance or Customer supervision(preferred)
Overseas Experience with Customer Service Teams.
Strong attention to detail and ability to evaluate calls objectively.
Excellent communication and coaching skills.
Ability to handle escalations professionally and calmly.
Strong organizational and documentation skills.
Familiarity with call monitoring tools and customer service systems is a plus.

Work Schedule:

Full Time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

How many years do you have in supporting a Customer Service Team overseas?

Work Location: In person

Quick Apply

Refine Your Search

laboratory supervisor jobs in jersey city nj

Quality Assurance Supervisor

Hematology Supervisor / Night shift

Laboratory Operations Manager

Laboratory Supervisor of Blood Bank, Hematology and Coagulation

Laboratory Manager, Chemistry and Chemical Biology (fixed-term)

Validation Lab Manager

Application Laboratory Manager

General Laboratory Supervisor

BUSINESS SUPERVISOR | LABORATORY | FULL-TIME DAY SHIFT (23903)

Laboratory Supervisor

Supervisor, Chemistry Laboratory

Manager, Packaging Qualification Lab QEHS and Logistics, L'Oréal Operations

Laboratory Supervisor

Support Services Supervisor

Laboratory Manager

QA LAB SUPERVISOR

Supervisor

Laboratory Manager

Supervisor, Clinical Laboratory Operations

Hospital & Lab Services Manager

I want to receive the latest job alert for laboratory supervisor in jersey city nj

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