Top 684 Patient services representative Jobs in Johns Creek Ga

Patient Access Representative
Emory Healthcare —Johns Creek, GA
- $18.90 - $23.03 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Registry Patient Access Rep
Emory Healthcare —Johns Creek, GA
- $22.50 an hour
- PRN
- Customer service
- Mid-level
- Master's degree
- Wellness program
- Health insurance
Front Office Associate
THOMAS EYE GROUP PC —Duluth, GA
- Full-time
- Microsoft Word
- HIPAA
- High school diploma or GED
Quick Apply
Office Administrator
Phoenix Chiropractic —Peachtree Corners, GA
- $21.81 - $26.26 an hour
- Full-time
- Google Workspace
- HIPAA
- Administrative experience
- Paid time off
Quick Apply
3d
Patient Services Representative
OrthoAtlanta —Duluth, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
Front Office Assistant, Pulmonary Practice
Northside Hospital Inc. —Alpharetta, GA
- Full-time
- High school diploma or GED
- Front desk
- Medical terminology
1d
Unit Clerk
Emory Healthcare —Johns Creek, GA
- $18.00 - $21.40 an hour
- Full-time
- High school diploma or GED
- Travel
- 1 year
3d
Registry Patient Access Representative
Emory Healthcare —Atlanta, GA
- $22.50 an hour
- PRN
- Customer service
- Mid-level
- Master's degree
- Wellness program
- Health insurance
Administrative Assistant / Scheduler
Atlanta Innovative Medicine —Alpharetta, GA
- From $23 an hour
- Part-time
- Word processing
- HIPAA
- Mid-level
- Employee discount
Quick Apply
10d
Scheduler Secretary OP Center Duluth
Northside Hospital Inc. —Duluth, GA
- Full-time
- Hospital
- Computer literacy
- HIPAA
1d
Remote Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
12d
Patient Service Specialists - PRN
American Oncology Network, Inc. —Johns Creek, GA
- $15.83 - $26.38 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
3d
Patient Service Representative (PSR) II
Southeast Medical Group —Alpharetta, GA
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
Quick Apply
4d
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —Peachtree Corners, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Medicaid Eligibility Specialist I (GA / Hybrid)
FreedomCare —Atlanta, GA
- $23 - $25 an hour
- Remote
- Home Health
- Business
- Associate's degree
- Health insurance
- Retirement plan
Quick Apply
Registration Associate - Part time
Children's Healthcare of Atlanta —Alpharetta, GA
- Part-time
- Microsoft Word
- Basic math
- Office
- On-the-job training
Quick Apply
3d
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Patient Advocate
FusionSleep —Alpharetta, GA
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- Clinic
Quick Apply
2d
Enrollment Specialist / Appointment Setter - Health & Wellness
Nina Ross Functional Medicine —Sandy Springs, GA
- $26 an hour
- Part-time
- Remote
- English
- Entry level
Quick Apply
9d
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Customer service
- Profit sharing
- Paid training
Quick Apply

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Patient Access Representative

Emory Healthcare -
Johns Creek, GA

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Job Details

Full-time
$18.90 - $23.03 an hour

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Overview:

Be inspired. Be valued. Belong. At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs
And more

Description:

RESPONSIBILITIES:

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
The representative will ensure patient insurance verification is accomplished and all requirements are met.
Accurately completes patient registrations based on departmental protocols and standards, policies and procedures, and compliance with regulatory agencies.
Calls patients to pre-register or confirm appointments.
A Patient Access Rep II prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital.
Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due.
Identifies patients who require early financial counseling intervention.
Ensures all uninsured patients are referred to a financial counselor as appropriate.
A Patient Access Rep II will also assist patients, guarantors and families with insurance questions in a professional manner and is responsible for escalating any unaddressed insurance benefit concerns to the department Financial Counselor.
Maintains confidentiality of patient information, employee information and other information covered by regulations or professional ethics.
Performs duties in support of the EHC Patient Access Mission Statement.
Position requires self-motivated individual with demonstrated ability in time management who can handle high patient volumes and fast pace.
Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
Maintains knowledge of multiple department system applications utilized by Patient Access.
Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
Effectively communicates identified issues and concerns in a constructive and professional manner.
Participates in generating ideas and solutions for improvements.
Responds in a timely and appropriate way to verbal and written requests.
Accurately searches the database to establish if patient is new or an established patient.
Obtains required signature for release of information in a timely manner, adhering to policy and procedures.
Completes registration by verification of information and insurance for established patient or entering information for new patient prior to discharge of patient.
Reconfirms date of birth and legal spelling of the patients name.
Obtains appropriate signature(s) and scans all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).
Scans patient id and insurance cards.
Makes every attempt to collect patient liability as appropriate and documents the response if not collected.
Appropriately distributes registration paperwork according to departmental procedures.
Schedules procedures/follow-up appointments.
Communicates hospitals financial policies to all patients.
Call patients to pre-register or confirm appointments.
Maintains appropriate monthly assurance accuracy rate as determined by the department.
Maintains established departmental standards regarding productivity, quality, and collections.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent.
Must have at least 2 years healthcare related or customer service experience.
Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
Associate or bachelor degree may be accepted in lieu of experience.
Certified Healthcare Access Associate (CHAA) preferred.
Typing skills with a minimum of 35 wpm and good communication skills.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

Apply Now

Refine Your Search

patient services representative jobs in johns creek ga

Patient Access Representative

Registry Patient Access Rep

Front Office Associate

Office Administrator

Patient Services Representative

Front Office Assistant, Pulmonary Practice

Unit Clerk

Registry Patient Access Representative

Administrative Assistant / Scheduler

Scheduler Secretary OP Center Duluth

Remote Healthcare Customer Service (Insurance Knowledge a Plus)

Patient Service Specialists - PRN

Patient Service Representative (PSR) II

Patient Services Representative (Medical Receptionist)

Medicaid Eligibility Specialist I (GA / Hybrid)

Registration Associate - Part time

Call Center Associate

Patient Advocate

Enrollment Specialist / Appointment Setter - Health & Wellness

Intake Coordinator

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