Top 48 Patient accounts representative Jobs in Johnstown, Co

Patient Communications Representative I
Panorama Eye Care LLC —Fort Collins, CO
- $18 - $19 an hour
- Full-time
- Remote
- Word processing
- Computer literacy
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
11d
Patient Access Acute Coordinator
Intermountain Healthcare —Brighton, CO
- $24.60 - $37.46 an hour
- Full-time
- Hybrid work
- Acute care
- Computer literacy
- HIPAA
Collections Analyst
PharMerica —Longmont, CO
- $18 - $24 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- Research
13d
Front Desk Receptionist/Scheduler
Loveland Endoscopy —Loveland, CO
- $20 - $21 an hour
- Full-time
- Computer literacy
- Basic math
- HIPAA
- Health savings account
- Health insurance
Quick Apply
6d
Pharmacy Admissions Specialist I
UCHealth —Loveland, CO
- $22.14 - $28.78 an hour
- Full-time
- Hospital
- High school diploma or GED
- In-person
- 403(b) matching
- Health savings account
3h
Social Worker CM
UCHealth —Loveland, CO
- $31.61 - $47.41 an hour
- Full-time
- Hospital
- Mid-level
- Master's degree
- 403(b) matching
- Health savings account
10d
Medical Assistant Registration Representative Loveland
Banner Health —Loveland, CO
- $21.01 - $31.51 an hour
- Full-time
- Vital signs
- Medication administration
- OSHA
- Opportunities for advancement
10d
Clinical Navigator | Greeley Rehab
PAM Health, LLC —Greeley, CO
- $80,000 - $100,000 a year
- Full-time
- RN License
- Hospital
- Customer service
- Health savings account
- Disability insurance
Quick Apply
14d
Front Desk Receptionist
Associates in Periodontics —Fort Collins, CO
- $18 - $22 an hour
- Full-time
- Dental office
- Writing skills
- Basic math
- Health insurance
- Paid time off
Quick Apply
Patient Service Representative
ALLERGY PARTNERS —Fort Collins, CO
- $18 - $22 an hour
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
3d
Teller/New Accounts Representative-Banking
RNB State Bank —Longmont, CO
- $36,400 - $54,080 a year
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
10d
Business Development Representative
Candid —Fort Collins, CO
- $105,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Enrollment Representative
InnovAge —Loveland, CO
- $57,000 - $96,900 a year
- Email
- Background check
- Clean driving record
- Marketing
- AD&D insurance
- Paid holidays
Outreach Representative
AspenRidge Recovery LLC —Fort Collins, CO
- $56,500 - $85,000 a year
- Full-time
- Addiction Medicine
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Clinical Social Worker CM
UCHealth —Loveland, CO
- $33.82 - $50.73 an hour
- Full-time
- Hospital
- Licensed Clinical Social Worker
- Mid-level
- 403(b) matching
- Health savings account
9d
Behavioral Health Clinical Co-Responder
UCHealth —Fort Collins, CO
- $33.82 - $50.73 an hour
- Full-time
- LMFT
- Addiction Medicine
- Hospital
- 403(b) matching
- Health savings account
5d
Medical Receptionist/Front Office (Longmont)
Colorado Center for Dermatology & Skin Surgery —Longmont, CO
- $20 - $24 an hour
- Full-time
- Private practice
- Google Workspace
- Surgery
- Health savings account
- Health insurance
Quick Apply
4d
Clinical Research Coordinator/RN
Rocky Mountain Cancer Centers —Longmont, CO
- $60,000 - $97,000 a year
- Background check
- Nursing
- Anatomy knowledge
- Wellness program
- Health savings account
Customer Service Professional
LONGMONT DAIRY FARM INC —Longmont, CO
- $18 - $21 an hour
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Patient Service Representative
the medcom group, ltd. —Windsor, CO
- $18 - $20 an hour
- Full-time
- Background check
- Sales
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d

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Patient Communications Representative I

Panorama Eye Care LLC
Fort Collins, CO

Quick Apply

Job Details

Full-time
$18 - $19 an hour
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) matching

Qualifications

Computer operation
Patient scheduling systems
HIPAA compliance
Medical software
Word processing
HIPAA
English
High school diploma or GED
Customer engagement
Desktop applications
Productivity software
Clinical confidentiality policies
Grammar Experience

Full Job Description

Description:

Who We Are

At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

The Position

The Patient Communications Representative I for the Call Center will contribute to the fulfillment of Panorama Eyecare’s mission statement by making appointments, verifying insurance participation, and being a welcoming voice for all patients calling Panorama Eyecare. They follow established office guidelines and serve as a general information source for patients while remaining upbeat and position. They are also able to work independently and as part of a team with little supervision. They add to the dynamic of the department and to Panorama Eyecare as a whole.

Major Responsibilities:

Answer the phone before the third ring.
Always positive and friendly with patients, co-workers and anyone who calls in to the Eye Center.
Verifies patient information and confirms phone number, address, insurance information (including vision plans).
Obtains and retains knowledge of insurance company participation and billing requirements including when an authorization is needed, when a referral is needed or when an account needs to be escalated to a collection specialist.
Updates patients' information correctly in the system, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance with few errors.
Answers general billing questions for patients following established guidelines.
Assists with answering incoming telephone calls and routing them according to established guidelines using the provided triage guide.
Puts patients first and stops all non-work-related conversations when there are calls, voicemails, emails in the queues.
Answers and screens telephone calls, voicemails, emails efficiently, providing non-medical instructions to patients regarding their upcoming office visits or statement balances.
Serves as the primary point of contact for patient billing communications, addressing inquiries, offering assistance with account-related concerns.
Answers questions regarding insurance billing and office financial policies
Assists patients as needed.
Provides the highest level of customer service to all patients.
Assists in maintaining work area.
Ensures confidentiality of medical records and patient information in accordance with HIPAA laws.

Additional Responsibilities:

Productivity: Calls patients back throughout the day when voicemails are left.
Productivity: Processes emails throughout the day as they are received.
Productivity: Ability to accurately manage 65+ calls per day, after six months of employment.
Productivity: Unavailable time does not exceed 55 minutes/day excluding breaks and lunch.
Performs other duties as assigned.

Requirements:

Who You Are

High school diploma or GED.
Previous experience in a medical office setting preferred.
Word processing/computer scheduling experience.
Knowledge of typical office work environment.
Previous customer service experience preferred.

Performance/Skills Requirements:

Knowledge of basic computer skills and application software.
Demonstrates consistent ability to multitask.
Achieves and maintains a minimum average quality score of 95% after six months of employment.
“Unavailable” times on phone less than 50 minutes/day
Ability and willingness to take initiative when there is a task that needs to be completed. Does not remain idle when there is work to be done.
Demonstrates positive time management skills.
Exceptional attendance and punctuality.
Demonstrated knowledge of English grammar and spelling.
Effective in establishing and maintaining working relations with patients and staff.
Possesses above average customer service skills.
Demonstrated ability to maintain confidentiality of sensitive information (HIPAA compliance).

Additional Job Details:

This is a Full time Position.
Candidates must be located within commutable distance of Fort Collins, CO. This role begins with a 4 to 6 month onsite training period at our Fort Collins location at 2809 E. Harmony Rd, Suite 130, Fort Collins, CO 80528. Upon successful completion of training, candidates will have the potential opportunity to transition to remote work.
Starting at $18-$19 an hour based on experience/certification(s).

Our Growth Opportunities

At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Our Employee Perks

PTO Accruals Start at 3 Weeks
Comprehensive Medical and Dental Insurance
Company Paid Optical Allowance
Company Paid Routine Eye Care
Short Term and Long-Term Disability Insurances
Educational Allowance
Generous Paid Holiday Program
401K With Company Match

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Our job postings are open for 30 days or until a qualified candidate is hired. Click "apply" now and let your passion for excellence and patient well-being shine!

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.

Quick Apply

Refine Your Search

patient accounts representative jobs in johnstown, co

Patient Communications Representative I

Patient Access Acute Coordinator

Collections Analyst

Front Desk Receptionist/Scheduler

Pharmacy Admissions Specialist I

Social Worker CM

Medical Assistant Registration Representative Loveland

Clinical Navigator | Greeley Rehab

Front Desk Receptionist

Patient Service Representative

Teller/New Accounts Representative-Banking

Business Development Representative

Enrollment Representative

Outreach Representative

Clinical Social Worker CM

Behavioral Health Clinical Co-Responder

Medical Receptionist/Front Office (Longmont)

Clinical Research Coordinator/RN

Customer Service Professional

Patient Service Representative

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