Top 58 Customer service coordinator Jobs in Joliet, Il

Coordinator, Warehousing Client Services
Estes Forwarding Worldwide, LLC —Joliet, IL
- $20 - $25 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- AD&D insurance
- Paid holidays
9d
Order Entry Coordinator
Provisur Technologies —Mokena, IL
- $28 - $32 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Inventory management
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Front Desk & Social Media Coordinator
Keller Williams Preferred Realty —Orland Park, IL
- $33,000 - $40,000 a year
- Office
- Organizational skills
- Entry level
- Opportunities for advancement
Quick Apply
Dental Treatment Coordinator / Front Desk
Confidential —Aurora, IL
- From $18 an hour
- 8 hour shift
- CPR Certification
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Business Assistant -Front Desk Coordinator
Grand Dental —Naperville, IL
- $18 - $23 an hour
- Full-time
- Dental office
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Supply Chain Coordinator (CIC) (f/m/d)
Freudenberg Household Products LP (USA) —Aurora, IL
- $28 - $30 an hour
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Sales Coordinator
STOW Group —Romeoville, IL
- $65,000 - $80,000 a year
- Full-time
- Office
- Microsoft Office
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
Front Office Coordinator - Mokena (Parkview Ortho), IL
Athletico Physical Therapy —Mokena, IL
- $16.60 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
3d
Customer Data Coordinator
DCC Propane, LLC —Lemont, IL
- Full-time
- Computer literacy
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
9d
Customer Service & Scheduling Coordinator
Orkin —Lombard, IL
- $18 - $20 an hour
- Full-time
- Hospitality
- Computer literacy
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
Front Desk Coordinator- Part time
Community Medical Services —Tinley Park, IL
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
Customer Solutions Coordinator
RJW Logistics Group —Lockport, IL
- Word processing
- Basic math
- Mid-level
- Health savings account
- Paid holidays
Front Office Coordinator
StretchClub —Oswego, IL
- $19 - $22 an hour
- Part-time
- Computer literacy
- Clinic
- In-person
- Paid time off
- Employee discount
Quick Apply
Customer Service Coordinator
Terraboost Media —Naperville, IL
- $22.50 - $23.50 an hour
- Full-time
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Sales & Client Service Coordinator
TRIUNE Health Group Inc —Lombard, IL
- $55,000 - $70,000 a year
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Supply Center Coordinator
Glen Gery —New Lenox, IL
- Spanish
- Word processing
- Merchandising
Quick Apply
Sales Coordinator
stow —Romeoville, IL
- $65,000 - $80,000 a year
- Microsoft Office
- Administrative experience
- Entry level
- AD&D insurance
- Paid holidays
Patient Coordinator Front Desk Receptionist
CHICAGO RIDGE MEDICAL IMAGING LLC —Chicago Ridge, IL
- $19 - $21 an hour
- Full-time
- Mid-level
- In-person
- Radiology
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator I
The Specialty Alliance —Chicago, IL
- $18.50 - $19.00 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
Trucking Dispatcher / Logistics Coordinator
Gallagher Asphalt Corporation —Thornton, IL
- $60,000 - $70,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Conflict management
Quick Apply
10d

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Coordinator, Warehousing Client Services

Estes Forwarding Worldwide, LLC -
Joliet, IL

Apply Now

Job Details

Full-time
$20 - $25 an hour
9 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Desktop applications
Data interpretation
Data-driven problem-solving
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Coordinator, Warehousing Client Services

US-IL-Joliet

Job ID: 2026-7335
# of Openings: 1
Category: Warehousing
Estes Forwarding Worldwide, LLC

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Salary Range: $20.00/hr to $25.00/hr

Responsibilities

The primary duty of the Coordinator, Warehousing Client Services is to communicate directly with customers and carriers to coordinate incoming deliveries and outgoing shipments.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Engage in solutions-based communication with clients.
Interface directly with the warehouse team to ensure accurate and timely processing of orders and receipts.
Process transactions in the Warehouse management system to complete receipts/ shipments/ inventory transfers.
Perform cycle counts in the warehouse and investigate any inventory discrepancies.
Adhere to Warehousing best practices and standard operating procedures
Drive continuous improvement within the organization through collaboration with site managers.
Proficient in the warehouse management system WMS.
Identify trends, key issues, and successes through data analysis and customer feedback.
Recognize opportunities for enhancing and expanding EFW client relationships.
Respond to client inquiries quickly and efficiently.
Provide prompt and professional customer service to new leads and prospects.
Proactively engage customers to build rapport and ask for new opportunities.
Follow up opportunities to receive feedback and continuously improve the process.
Act as a liaison between clients, warehouse operations, and administration.
Coordinate with appropriate operations personnel to source transportation for secured moves.
Work with operations personnel to make sure specific client expectations are met.
Provide clients with proactive notification of deliveries or service issues to ensure continuous communication.
Direct drivers to appropriate docks.
Handle data entry of orders, receipts, shipments, and BOLs.
Assist with resolving client issues.
Continually develop market and industry knowledge to facilitate success.
Look for ways to continuously improve processes.
Develop and use collaborative relationships to accomplish work goals.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
Must have excellent written and oral communication skills.
Strong organizational skills and close attention to detail.
Ability to work independently and remain self-motivated with minimal direct supervision.
Ability to write comprehensive and detailed business correspondence.
Ability to work with groups of people such as other departments and communicate known concepts.
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
Estes Forwarding Worldwide offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

The position functions with supervision and has no direct reports.

EDUCATION/EXPERIENCE

Minimum of a Bachelor's degree (or equivalent) and 1-3 years of experience in Transportation or Warehousing preferred. However, a combination of experience and/or education will be taken into consideration.

LICENSES/CERTIFICATIONS

None required.

TRAVEL

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

This role primarily involves office-based work but may occasionally require moving between the office and warehouse floor. The employee may need to lift and move objects such as boxes of documents or supplies weighing up to 30 lbs., and team lifting for heavier items. The role may involve walking, standing, and reaching with hands and arms for extended periods. Occasional bending, twisting, and lifting will be required. The employee may also need to occasionally push, pull, or carry objects as needed. Visual acuity to assess details both up close and at a distance is required for tasks such as inventory audits and general workspace organization.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation. While performing the duties of this Job, the employee is also regularly in the warehouse exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme cold and/or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

PI286019960

Apply Now

Refine Your Search

customer service coordinator jobs in joliet, il

Coordinator, Warehousing Client Services

Order Entry Coordinator

Front Desk & Social Media Coordinator

Dental Treatment Coordinator / Front Desk

Business Assistant -Front Desk Coordinator

Customer Service Supply Chain Coordinator (CIC) (f/m/d)

Sales Coordinator

Front Office Coordinator - Mokena (Parkview Ortho), IL

Customer Data Coordinator

Customer Service & Scheduling Coordinator

Front Desk Coordinator- Part time

Customer Solutions Coordinator

Front Office Coordinator

Customer Service Coordinator

Sales & Client Service Coordinator

Supply Center Coordinator

Sales Coordinator

Patient Coordinator Front Desk Receptionist

Front Desk Coordinator I

Trucking Dispatcher / Logistics Coordinator

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