Top 460 Customer service technician Jobs in Joplin, Mo

Representative, Customer Service
Liberty Utilities —Joplin, MO
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Basic math
- Employee stock purchase plan
- Paid holidays
Customer Service Representative - State Farm Agent Team Member
Bobby Brown - State Farm Agent —Joplin, MO
- $15 - $22 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Ryan Miller - State Farm Agent —Joplin, MO
- $35,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Service Writer / Customer Service Coordinator
Pitbull Powersports Joplin —Joplin, MO
- $15 - $35 an hour
- Online Application
- Clean driving record
- Dealership
- Computer literacy
- Paid time off
- On-the-job training
Quick Apply
9d
Returned Merchandise/Customer Service Rep
Four State Trucks —Joplin, MO
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
10d
IT Deployment Technician - Healthcare IT Deployment
TMG Global —Joplin, MO
- $38 - $40 an hour
- Contract
- Hospital
- Mid-level
- Driving
Quick Apply
Pharmacy Technician
PharmaCare Services —Joplin, MO
- $17 - $20 an hour
- Part-time
- Background check
- High school diploma or GED
- In-person
- Paid training
- 401(k)
Quick Apply
Trailer Technician
Certified Express, Inc. —Neosho, MO
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Automotive Technician
Neptune Auto Repair —Pittsburg, KS
- $20 - $30 an hour
- Full-time
- Customer service
- Mid-level
- Power tools
- Health insurance
- Dental insurance
Quick Apply
7h
Fleet Technician II (Experienced)
Pepsico —Belleville, MO
- $33.14 an hour
- Full-time
- CDL B
- 18 years or older
- Mechanic experience
- Health insurance
- Dental insurance
Quick Apply
Registered Behavior Technician - Joplin
Pediatrics Plus —Joplin, MO
- $17 - $25 an hour
- Full-time
- Experience working with individuals with disabilities
- Pass drug screening
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Certified NETA II Technician
Rev1 Energy —Asbury, MO
- $80 an hour
- Contract
- Background check
- Construction site
- Mid-level
Quick Apply
7d
Field Controls Technician
Thermo Systems LLC —Missouri
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Tractor Technician
TMC Transportation —Joplin, MO
- $20.00 - $25.50 an hour
- Full-time
- Background check
- Management
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Railcar Repair Technician 1
Guardian Rail, LLC —Carthage, MO
- $23.50 - $28.50 an hour
- Full-time
- Inventory management
- Basic math
- Mid-level
Quick Apply
Avionics Technician (SUS)
Flexjet —Missouri
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
Quick Apply
Locate Technician
GridHawk LLC —Joplin, MO
- Overtime
- Background check
- Construction site
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Service Technician
Ozarko Tire Centers, Inc. —Joplin, MO
- From $16 an hour
- Full-time
- Pass drug screening
- Assembly
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Automotive Technician — A Level Preferred, AC Shop
360° Auto Service —Joplin, MO
- $60,000 - $150,000 a year
- Full-time
- Mechanic experience
- Mid-level
- Electrical experience
- Paid training
- Paid holidays
Quick Apply
2d
Maintenance Technician
Trouw Nutrition —Neosho, MO
- Full-time
- Background check
- Clean driving record
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply

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Representative, Customer Service

Liberty Utilities -
Joplin, MO

Apply Now

Job Details

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Basic math
Typing
Quality data entry
Customer data entry

Full Job Description

LU Service Corp.

Joplin, MO, US, 64804

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

Embark on a customer-centric journey with us at Liberty! As a Customer Service Representative, your primary responsibility is to create positive customer experiences. You'll play a crucial role in ensuring customer satisfaction. In this role, you'll be the face of our company, providing top-notch service both in person and over the phone. If you're passionate about delivering exceptional customer service, thrive in a dynamic environment, and are ready to contribute your skills to a team-oriented company, we want to hear from you! Apply now and become an integral part of our customer-focused team. Your exciting career awaits! Hours are Monday – Friday from 9:30am-6:00pm with a 30-minute lunch.

Accountabilities

Act as the first point of contact for all customers on the phone. This includes answering and routing in-coming calls, providing general information, facilitating payments, processing applications for service and service disconnections, facilitating customer moves, additions and changes, and answer billing inquiries.

Communicate to field and office personnel regarding routine and emergency situations.

Provide ongoing communication to customers regarding the status of service requests

Generate service orders for reconnection of service/check high usage.

Close out maintenance service orders and post readings on routine service orders.

Use best judgement in dealing with any customer’s problem and take appropriate action to resolve the problem.

Escalate issues as required to provide customer satisfaction and prompt issue resolution.

Document customer feedback manually or online and refer to appropriate manager for follow-up.

Maintain a positive attitude when interacting with all customers, co-workers and company visitors.

Use tact and courtesy when dealing with difficult customers and referring customers to management if a problem cannot be resolved.

Use appropriate telephone etiquette when talking with customers.

Providing accurate information regarding our services and service guidelines.

Perform miscellaneous job-related duties as assigned.

Perform duties in compliance with laws, regulations, company policies and procedures.

Adheres to Liberty Utilities security policies

Education and Experience

At least 2 years of prior customer service experience is highly preferred

High school diploma or equivalent

A professional and courteous telephone manner

High level understanding of privacy and confidentiality related to position

A good understanding of Customer Information Systems. Experience with Cogsdale is an asset.

Experience dealing with difficult customers and successfully resolving customer issues and concerns with a positive attitude.

Excellent communication and interpersonal skills, able to be concise, clear and consistent.

Proficient with Microsoft Word and Excel

Proficient keyboarding skills

Detail oriented and able to function in a fast paced and changing environment

Requires above average math skills with the ability to perform basic addition, subtraction, multiplication and division.

Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Other duties maybe assigned

What We Offer

As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes:

Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
Annual bonus and merit increase eligibility
Life insurance, and short-term & long-term disability
Employee Stock Purchase Program
Free Employee Assistance Program & Headspace account
3 weeks of vacation, 5 sick days, 12 paid company holidays, & 3 paid volunteer days
Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization—it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

Nearest Major Market: Joplin

Apply Now

Refine Your Search

customer service technician jobs in joplin, mo

Representative, Customer Service

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Service Writer / Customer Service Coordinator

Returned Merchandise/Customer Service Rep

IT Deployment Technician - Healthcare IT Deployment

Pharmacy Technician

Trailer Technician

Automotive Technician

Fleet Technician II (Experienced)

Registered Behavior Technician - Joplin

Certified NETA II Technician

Field Controls Technician

Tractor Technician

Railcar Repair Technician 1

Avionics Technician (SUS)

Locate Technician

Service Technician

Automotive Technician — A Level Preferred, AC Shop

Maintenance Technician

I want to receive the latest job alert for customer service technician in joplin, mo

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