Top 10 It support Jobs in Juneau Ak

Help Desk Technician - IT - Juneau
Central Council Tlingit & Haida Indian Tribes —Juneau, AK
- $25.26 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
18h

More jobs to discover

Find similar jobs that you might be interested in.

Major Incident Manager III
Jack Henry & Associates —United States
Facilitate major incident bridge calls, direct major incident response activities, and drive accountability across technical support teams, vendors, and…
$65,900 - $85,000 a year
18h

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support in juneau ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near juneau ak

Incident Manager jobs in Mckinney, TX

Incident Manager jobs in Missouri

Assistant Property Manager jobs in North Carolina

Incident Manager jobs in Cary, NC

Compliance Manager jobs in Houston, TX

Incident Manager jobs in Florida

Asset Protection Manager jobs in Phoenix, AZ

Helpdesk Technician jobs in Glens Falls, NY

Helpdesk Technician jobs in Little Rock, AR

Helpdesk Technician jobs in Travelers Rest, SC

Surgical Technician jobs in Delaware

Engineering Technician jobs in Salt Lake City, UT

Helpdesk Technician jobs in Media, PA

Dialysis Technician jobs in New York, NY

Help Desk Technician - IT - Juneau

Central Council Tlingit & Haida Indian Tribes -
Juneau, AK

Quick Apply

Job Details

Full-time
$25.26 an hour

Qualifications

Customer communication
High school diploma or GED
Mobile devices

Full Job Description

Description:

Help Desk Technician

Department: Information Technology

Location: Juneau

Exemption Status: Non-Exempt

Pay Grade(s): 7-8 ($25.26+ DOE)

Purpose: The Help Desk Technician will respond to customer inquiries to provide technical assistance and support via phone, in-person, or remotely, related to computer systems, hardware, and software.

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

Respond to help desk tickets via phone, email, in-person, or through remote access.
Maintain and optimize the operating systems and configurations of workstations.
Provide technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Record events, problems and their solutions in the help desk ticketing system
Perform routine user account administration.
Provide hardware and software training to individuals and groups.
Maintain the IT knowledge base and end user documentation.
Other duties as assigned.

Requirements:

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

Knowledge of computer systems, mobile devices, and other technology products.
Ability to diagnose and resolve basic technical issues.
Good problem-solving, analytical, and teamwork skills.
Able to read, understand, and apply information in technical manuals and journals.
Able to communicate well both verbally and in writing with users, co-workers, and management.
Able to follow direction of the IT Manager and upper management.
Able to travel out of town occasionally to support field workers and to attend training.

Minimum Qualifications (education, experience, skills):

High school diploma or equivalent.
Three (3) years’ related experience.
Substitution: Associate degree from an accredited college in computer networking, computer science or a closely related field may substitute for two years of the required work experience.

Preferred Qualifications (education, experience, skills):

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

Travel on small aircraft or ferry may be required.
Certain positions at Tlingit & Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.

Quick Apply

Refine Your Search

it support jobs in juneau ak

Help Desk Technician - IT - Juneau

Major Incident Manager III

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support in juneau ak

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected