Top 11 It support Jobs in Juneau Ak

IT Help Desk Support
SnowCloud Services —Juneau, AK
- $25 an hour
- Full-time
- Windows
- Computer networking
- 1 year
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IT Service Desk Technician (In Office)
SnowCloud Services —Juneau, AK
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- 401(k) matching
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Help Desk Technician - IT - Juneau
Central Council Tlingit & Haida Indian Tribes —Juneau, AK
- $25.26 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply

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IT Service Desk Technician (In Office)
SnowCloud Services —Juneau, AK
They will be responsible for answering customer support phone lines, generating trouble tickets, and working with higher-level technicians and the operations…
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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it support jobs near juneau ak

IT Help Desk Support

SnowCloud Services
Juneau, AK

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Job Details

Full-time
$25 an hour

Qualifications

macOS

Full Job Description

About the Job

Do you love tackling tech challenges and helping people solve problems? Are you the go-to person when someone’s computer starts acting up? We’re looking for a passionate, tech-savvy individual to join our IT support team as the first point of contact for our customers.

When the phone rings, you’ll be the one who answers — ready to troubleshoot issues, provide clear guidance, and keep systems running smoothly. If a problem needs to be escalated, you’ll hand it off to the next level of support while ensuring the customer experience stays seamless.

We want someone who WANTS to come in each day and earn new certifications — someone genuinely excited about learning, growing, and building their IT career.

If you’re the type who goes home and still tinkers with PCs just for fun, you’ll fit right in here. We value curiosity, initiative, and a drive to keep improving.

We’re all about growth — so if you’re hungry to learn, eager to level up, and ready to kick-start your IT career, this is the perfect place to start.

What You’ll Do

Be the first point of contact for customers needing technical assistance
Troubleshoot basic hardware, software, and network issues
Escalate more complex problems to higher-level support when needed
Accurately document your work and track support tickets
Follow up to make sure customer issues are fully resolved
Participate in ongoing training and certification opportunities

What We’re Looking For

About 1 year of help desk or technical support experience
- (Equivalent college coursework in IT counts too — tell us about it!)
A genuine passion for technology and helping people
Strong communication skills and a positive, customer-focused attitude
Basic understanding of Windows, macOS, and networking fundamentals
A willingness to learn, take training, and grow with our team

Why You’ll Love It Here

Plenty of opportunities to learn, grow, and earn certifications
A supportive, collaborative team that’s got your back
Hands-on experience with a wide range of technologies
A chance to build your IT career from the ground up

Quick Apply

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it support jobs in juneau ak

IT Help Desk Support

IT Service Desk Technician (In Office)

Help Desk Technician - IT - Juneau

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