Top 216 Service manager Jobs in Jurupa Valley, Ca

Customer Service/Dispatch Manager
Confidential —Riverside, CA
- $75,000 - $85,000 a year
- Full-time
- Bilingual
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Drive Manager
Moss Bros. Auto Group —Riverside, CA
- $120,000 - $156,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Service Manager
Moss Bros. GMC of Moreno Valley —Moreno Valley, CA
- $120,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Supervisor Customer Service - ONT
Southwest Airlines —Ontario, CA
- $36.00 - $37.50 an hour
- Weekends as needed
- 18 years or older
- Word processing
- English
- Profit sharing
- Health insurance
2d
Service Manager
Wastebuilt Environmental Solutions, LLC —Jurupa Valley, CA
- $120,000 - $135,000 a year
- Full-time
- Spanish
- Clean driving record
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Service Manager - Sitech Pacific
Quinn Company —Riverside, CA
- $100,000 - $140,000 a year
- Full-time
- Clean driving record
- Computer literacy
- English
Service Supervisor
The Peggs Company —Riverside, CA
- $70,340 - $73,000 a year
- Spanish
- Clean driving record
- Management
Quick Apply
Plumbing Service Project Manager
Pro-Craft Construction, Inc. —Redlands, CA
- $75,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Fuel card
- Health insurance
Quick Apply
Automatic Door Technician - Service
Confidential —Ontario, CA
- $21 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Driver's License
- Fuel card
- Health insurance
Quick Apply
Radiology Manager
CompHealth —California
- $115,232 - $172,870 a year
- Email
- Management
- Mid-level
- 3 years
- Relocation assistance
Manager Environmental Services
Global Medical Response —California
- $102,000 - $115,000 a year
- Full-time
- Project management
- Bachelor's degree
- Travel
Supported Living Services Program Supervisor
InClusion Specialized Supported Living Services —Covina, CA
- $23 - $26 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
15h
Director of Engineering
Pyramid Hotel Group —Riverside, CA
- $175,000 - $185,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Engineering
- 3 years
Service Manager
Texas Roadhouse —Moreno Valley, CA
- $70,304 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Manager Customer Service
Bourns —Riverside, CA
- $80,000 - $90,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Databases
- Opportunities for advancement
1d
Custodial Services Supervisor
University of California, Riverside —Riverside, CA
- $53,100 - $92,300 a year
- Weekends as needed
- Background check
- Classroom
- Computer literacy
Area Service Leader
Ingersoll Rand —Pomona, CA
- $100,000 - $200,000 a year
- Marketing
- Engineering
- Travel
- Health insurance
- Dental insurance
Client Service Manager
City Wide Facility Solutions —Riverside, CA
- $70,000 - $150,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Profit sharing
- Mileage reimbursement
Quick Apply
4d
Service Manager
Ruan Transportation Management Systems —Fontana, CA
- Full-time
- Basic math
- Mid-level
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
Associate Service Manager
Tesla —Upland, CA
- $87,352 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account

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Customer Service/Dispatch Manager

Confidential
Riverside, CA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
1 day ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Bilingual
Customer communication
Teamwork
Customer retention
Team development

Full Job Description

We are seeking an experienced and customer-focused Customer Service & Dispatch Manager to join our growing HVAC and Plumbing team. This leadership role is responsible for overseeing the daily operations of our customer service and dispatch departments, ensuring service requests are scheduled efficiently and technicians are deployed effectively to maximize productivity and customer satisfaction.

The ideal candidate is a strong leader who thrives in a fast-paced environment, excels at problem-solving, and is passionate about delivering an outstanding customer experience. This individual will lead by example, fostering a culture of collaboration, accountability, and operational excellence while driving continuous process improvements that support business growth.

Key Responsibilities Leadership & Team Development

Lead, coach, and develop customer service representatives and dispatch personnel.
Establish performance expectations and provide ongoing feedback, training, and development opportunities.
Foster a positive, team-oriented culture focused on accountability, communication, and customer satisfaction.
Conduct regular team meetings and performance reviews.

Dispatch & Scheduling Management

Oversee daily scheduling and dispatch operations for HVAC and Plumbing service technicians.
Optimize technician routes, workloads, and schedules to maximize efficiency and responsiveness.
Monitor service capacity and make real-time adjustments to ensure customer commitments are met.
Coordinate emergency and priority service requests effectively.

Customer Service Excellence

Ensure customers receive professional, timely, and courteous service throughout every interaction.
Resolve complex customer concerns and service-related issues with urgency and professionalism.
Monitor customer feedback and implement strategies to improve the overall customer experience.
Maintain high service standards and support customer retention initiatives.

Operational Performance

Track and analyze key performance indicators (KPIs), including call volume, response times, schedule efficiency, technician utilization, and customer satisfaction metrics.
Identify opportunities to improve workflows, processes, and departmental performance.
Collaborate with service managers and field technicians to streamline communication and operational effectiveness.
Support revenue growth through effective scheduling, capacity planning, and operational oversight.

Administrative Responsibilities

Manage dispatch software and customer management systems.
Ensure accurate documentation of service calls, appointments, customer communications, and technician assignments.
Prepare reports and present operational metrics to leadership.
Maintain compliance with company policies and procedures.

Qualifications

3+ years of leadership experience in dispatch, customer service, service operations, or a related field.
Experience in HVAC, plumbing, home services, construction, or a similar service industry preferred.
Strong understanding of scheduling, routing, and dispatch operations.
Proven ability to lead and motivate teams in a fast-paced environment.
Excellent communication, conflict resolution, and customer service skills.
Strong organizational and multitasking abilities.
Proficiency with dispatch, scheduling, CRM, and customer service software.
Data-driven mindset with experience tracking and improving performance metrics.
High level of professionalism, accountability, and attention to detail.

PAY TRANSPARENCY:

The starting salary for this opportunity ranges from $75k-$85k. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

We are an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.

Pay: $75,000.00 - $85,000.00 per year

Application Question(s):

Do you have experience with service titan, house call pro, etc.?

If not what platforms have you used?

Do you have experience managing dispatch operations for multiple technicians or service territories?
Do you have knowledge of HVAC and plumbing service workflows?

Language:

Bilingual (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in jurupa valley, ca

Customer Service/Dispatch Manager

Service Drive Manager

Service Manager

Supervisor Customer Service - ONT

Service Manager

Service Manager - Sitech Pacific

Service Supervisor

Plumbing Service Project Manager

Automatic Door Technician - Service

Radiology Manager

Manager Environmental Services

Supported Living Services Program Supervisor

Director of Engineering

Service Manager

Manager Customer Service

Custodial Services Supervisor

Area Service Leader

Client Service Manager

Service Manager

Associate Service Manager

I want to receive the latest job alert for service manager in jurupa valley, ca

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