Top 86 Engagement manager Jobs in Kīhei, Hi

Residential Services Manager
Marriott International, Inc —Lahaina, HI
- $88,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Residential
- Bachelor's degree
- Flexible schedule
13d
Sales Manager - Full Time
Four Seasons —Maui, HI
- $91,000 - $110,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
6d
Restaurant Bar Manager
Maui Brewing Co Ka'anapali LLC —Lahaina, HI
- $75,000 - $85,000 a year
- Full-time
- Bar
- Mentoring
- Senior level
- Free parking
- Dental insurance
Quick Apply
General Manager (co-located with Residences), The Ritz-Carlton Maui, Kapalua
Marriott International, Inc —Lahaina, HI
- $307,000 - $427,350 a year
- Full-time
- 6 years
- Research
- Residential
Human Resources Manager
AURA —Makawao, HI
- $110,000 - $130,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Paid time off
- Retirement plan
Quick Apply
Assistant Manager
Go Rentals —Kahului, HI
- $50,000 - $70,000 a year
- Weekends as needed
- Background check
- Sales
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
6d
General Manager, The Westin Maui Resort & Spa Ka'anapali
Marriott International, Inc —Lahaina, HI
- $322,536 - $477,000 a year
- Full-time
- 6 years
- Research
- Bachelor's degree
Disaster Case Manager - (Bilingual Preferred Spanish/English)
Pacific Gateway Center —Wailuku, HI
- Up to $34 an hour
- Weekends as needed
- Hybrid work
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Program Manager (Water/Wastewater Infrastructure)
Brown and Caldwell —Wailuku, HI
- $175,000 - $262,000 a year
- Hybrid work
- Background check
- Sales
- Engineering
- Paid holidays
- Disability insurance
Food and Beverage Manager
The Westin Nanea Ocean Villas —Lahaina, HI
- $77,000 - $83,000 a year
- Full-time
- Clean driving record
- Mid-level
- Hotel
- Relocation assistance
13d
Lead Housing Specialist (Maui)
Hawaiian Community Assets —Wailuku, HI
- $62,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Assistant Manager - $24.00/hr
Regal Cinemas, Inc —Kahului, HI
- $24 an hour
- Serving
- Word processing
- Computer literacy
- 401(k) matching
12d
Food & Beverage Manager
The Westin Ka'anapali Ocean Resort Villas —Lahaina, HI
- $77,000 - $83,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Relocation assistance
Shift Manager II
HMSHost by Avolta —Kahului, HI
- $25.74 - $31.85 an hour
- Rotating shift
- Casual dining restaurant
- Mid-level
- Supervising experience
- Opportunities for advancement
Store Manager - Pukalani Ace Hardware
HouseMart Stores | Pukalani Ace Hardware —Makawao, HI
- $65,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Forklift
- Microsoft Office
- Profit sharing
- Health insurance
Quick Apply
Food & Beverage Manager
Marriott International, Inc —Lahaina, HI
- $77,000 - $83,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Retail Fragrances Sales Leader, Maui - Full Time
Macy’s —Kahului, HI
- $18.98 - $30.77 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Analysis skills
- Store discount
- Paid holidays
General Manager I
HMSHost by Avolta —Kahului, HI
- $59,597 - $68,111 a year
- Rotating shift
- Mid-level
- 3 years
- Quick service & fast food restaurant
- Commuter assistance
- Paid holidays
Assistant Store Manager
Balsam Brands —Lahaina, HI
- $56,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
Quick Apply
Branch Manager (Lahaina Branch)
First Hawaiian Bank —Lahaina, HI
- $60,000 - $115,000 a year
- Full-time
- Mid-level
- Office
- 3 years

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Residential Services Manager

Marriott International, Inc -
Lahaina, HI

Apply Now

Job Details

Full-time
$88,000 - $115,000 a year
13 days ago

Benefits

Flexible schedule

Qualifications

Customer records maintenance
Correspondence management
Strategic management
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Property management tools
Facilities maintenance management
Community management
Property supervision
Employee engagement strategy
Filing
Client file management
Mid-level
Bachelor's degree in business administration
Records management
Bachelor's degree
Maintenance records management
Hospitality Management
Bachelor's degree in hospitality management
Visual inspection as testing technique
Vendor communication
Guest services software
Facilities maintenance customer service
Business Administration
Operational excellence initiatives
Implementation of strategic initiatives
Business operations
Employee engagement
Faxing
Business

Full Job Description

Additional Information
Job Number26099214
Job CategoryRooms & Guest Services Operations
Location1 Bay Dr, Lahaina, Hawaii, United States, 96761
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $88,000 - $115,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

CANDIDATE PROFILE

Education and Experience

Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration, or related major; 2 years’ experience in residential hospitality, or related professional area preferred.

CORE WORK ACTIVITIES

Maintaining Residences Operations

Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.

Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).

Maintains knowledge of the Hotel Reservation Services.

Assists in the day to day operations for Residences, including vendor activity on-site and office administration.

Conducts daily line-ups.

Participates in monthly departmental meetings to review and assists in the implementation of action plans to improve employee and owner satisfaction.

Provides employee recognition on an ongoing basis, including an annual staff event.

Maintains knowledge of and complies with all residences policies and procedures and protects the privacy of the owners.

Maintain knowledge of homeowner Rules & Regulations.

Communicates with the General Manager or the Director of Residences regularly regarding issues and information relating to residents.

Provides feedback to the General Manager of Director of Residences for local standard operating procedures and assists with departmental compliance.

Creates an environment of open communication for associates and owners.

Monitors logbooks and service requests to verify timely completion of tasks.

Monitors unit admittance procedures and verifies correct key inventory.

Creates and maintains filing system: work orders, reports, home care records, invoices, correspondence, owner forms and proof of insurance.

Responds to and files office communication in a timely fashion.

Sends newsletters, emails, and faxes on behalf of the association at the direction of the General Manager or Director of Residences.

Maintains accurate homeowner’s roster and follow up with services deficiencies.

Uses property management software and key control software.

Communicates with homeowners, management and employees.

Manages owner expectations while remaining calm and courteous.

Works flexible hours, including weekends, holidays and evenings if necessary.

Managing and Conducting Residences Activities

Assists in the planning and execution of services and lifestyle activities involving homeowners and the hotel when applicable.

Supports the leadership team in fostering and maintaining good relationships with the homeowners and their representatives by providing services and amenities aligned with brand and quality standards.

Participates in activities and communication that support full participation in the Owner Engagement Survey.

Documents all resident requests, complaints or problems immediately, enters them into Buildinglink or similar software, and notifies the appropriate departments.

Serves as a liaison between homeowners and various departments and builder/developer.

Provides homeowners with at least 3 options for vendors or in-house services that can aid in home or unit maintenance. Reports any issues that pertain to vendors or service providers and assists in resolving the issue.

Communicates a la carte services provided by the property and communicates requests in a timely manner.

Submits maintenance and housekeeping requests to the appropriate department and follows up accordingly.

Collects resident owner’s preferences, tracks and records additional preferences and enters them into the appropriate software system.

Reports any common area items that are not in line with brand standards.

Creates an environment that fosters WOW stories and Lionshare Best Practices (or similar brand-specific programs).

Conducts operations in accordance with the Business Priority Matrix.

Participates in the creation of WIG’s, Lead Measures and the WIG Boards. Participates in weekly BLT calls.

Reviews balanced scorecards related to Employee/Owner Engagement.

Plans regular social gatherings for owners and assists in the creation of newsletters and other methods for communicating events.

Assists in the property’s cleanliness and protects physical assets through visual inspections and self-audits.

MIRJ

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

engagement manager jobs in kīhei, hi

Residential Services Manager

Sales Manager - Full Time

Restaurant Bar Manager

General Manager (co-located with Residences), The Ritz-Carlton Maui, Kapalua

Human Resources Manager

Assistant Manager

General Manager, The Westin Maui Resort & Spa Ka'anapali

Disaster Case Manager - (Bilingual Preferred Spanish/English)

Senior Program Manager (Water/Wastewater Infrastructure)

Food and Beverage Manager

Lead Housing Specialist (Maui)

Assistant Manager - $24.00/hr

Food & Beverage Manager

Shift Manager II

Store Manager - Pukalani Ace Hardware

Food & Beverage Manager

Retail Fragrances Sales Leader, Maui - Full Time

General Manager I

Assistant Store Manager

Branch Manager (Lahaina Branch)

I want to receive the latest job alert for engagement manager in kīhei, hi

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