Top 134 Customer experience coordinator Jobs in Kailua, Hi

Customer Experience Coordinator
Diamond Head Windows and Doors —‘Aiea, HI
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
9d
Annual Giving Coordinator
Hawaii Foodbank —Honolulu, HI
- $50,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Sales Coordinator
The Systemcenter, Inc. —Honolulu, HI
- $21.00 - $26.45 an hour
- Email
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid training
- Health insurance
Quick Apply
11d
Home Care Coordinator
Home Instead Honolulu —Honolulu, HI
- $21 - $25 an hour
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- 401(k)
Quick Apply
5d
Patient Care Coordinator
Artistry Medspa —Honolulu, HI
- From $20 an hour
- Part-time
- Vital signs
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Client Experience Coordinator
The Systemcenter, Inc. —Honolulu, HI
- $20 - $24 an hour
- Full-time
- Inventory management
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Inventory Control Coordinator
CVS Health —Honolulu, HI
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Product management
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Care Coordinator -Sales Track (growth to top performer)
Miracle Ear —Waipahu, HI
- From $3,000 a month
- Full-time
- Hybrid work
- Background check
- Private practice
- HIPAA
- Paid training
- Health savings account
Quick Apply
5d
Patient Care Coordinator -Sales Track (growth to top performer)
Miracle Ear —Honolulu, HI
- From $3,000 a month
- Full-time
- Hybrid work
- Background check
- Private practice
- HIPAA
- Paid training
- Health savings account
Quick Apply
5d
Event Sales Coordinator
Star of Honolulu —Honolulu, HI
- $50,000 a year
- Weekends as needed
- Background check
- Hospitality
- Sales
- 401(k)
- Flexible spending account
Quick Apply
Social Services Coord
The Michaels Organization —'Ewa Beach, HI
- $24 - $26 an hour
- Full-time
- Customer service
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Part Time Shift Coordinator in Costco
CDS (Club Demonstration Services) —Honolulu, HI
- $19.50 an hour
- Part-time
- 18 years or older
- No experience needed
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Engagement Coordinator
Ivy Living —Honolulu, HI
- $18 - $21 an hour
- Full-time
- Criminal background check
- Apartments
- Pre-employment physical examination
- Store discount
- COVID-19 protective measures
Quick Apply
5d
Up to $23/hour | Logistics Coordinator | Honolulu, HI
Staffing Solutions of Hawaii —Honolulu, HI
- $22 - $23 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- US work authorization
Quick Apply
Patient Service Front Desk Coordinator
Windward Wellness —Kailua, HI
- $20 - $23 an hour
- Full-time
- Administrative experience
- Clinic
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Experience Coordinator
Marshalls —Honolulu, HI
- $17.00 - $17.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
8d
Marketing and Customer Experience Coordinator (99, Main Office)
Foodland Super Market, Ltd. —Honolulu, HI
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Kailua, HI
- $17 - $25 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
Patient Care Coordinator
Fukuji & Lum Physical Therapy —Kailua, HI
- $20 - $25 an hour
- Full-time
- Mid-level
- Clinic
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Lease Admin Coordinator II - REMOTE
Ryder System —Honolulu, HI
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
7d

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customer experience coordinator jobs near kailua, hi

Customer Experience Coordinator

Diamond Head Windows and Doors -
‘Aiea, HI

Quick Apply

Job Details

Full-time
$22 - $26 an hour
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Microsoft Outlook
Phone communication
Scanning
Administrative experience
High school diploma or GED
Dispatching
Office record organization
Customer data entry

Full Job Description

Job Overview

Diamond Head Windows & Doors is seeking a professional, organized, and customer-focused Customer Experience Coordinator to serve as the first point of contact for our customers while ensuring a seamless front-office and customer service experience.

This role is responsible for creating a positive first impression by welcoming customers, answering inquiries, coordinating communication, and supporting the day-to-day administrative operations of the office. Beyond traditional receptionist responsibilities, this position helps ensure customers receive timely, accurate, and professional communication throughout their experience with the company while supporting efficient coordination between sales, operations, installation, and other departments.

The ideal candidate is service-oriented, highly organized, proactive, and enjoys building relationships while keeping multiple priorities moving. This individual takes ownership of the customer experience, identifies opportunities to improve processes, and contributes to the overall success of a growing organization.

The Opportunity

This is the seat at the front of the business. For most customers the first contact with Diamond Head is a phone call, an email, or a walk through our front door, and all three run through this person.

The company is growing and the front office has outgrown what a receptionist role covers. The Customer Experience Coordinator owns the front office and the customer communication that moves through it: the phones, the general inbox, the appointment calendar, and the paperwork that keeps jobs moving between sales, operations, installation, and service. Just as important, this is the person who notices that a customer has been waiting three days on an answer and gets it resolved.

What You’ll Own

The front phone and the front door. Answer and route incoming calls, greet customers and vendors, and keep the lobby a place people are glad to sit in. Callers reach a person during business hours.
Customer communication. Respond to customer questions by phone and email, confirm appointments, and communicate schedule changes before the customer has to ask. Stay professional when the news is not good.
Follow-through to close. Track every open customer request in one place and stay on it until it is resolved. Escalate the ones that need a manager rather than letting them sit.
The appointment calendar. Schedule and confirm customer appointments, and keep the calendar accurate when sales, installation, and service are all changing it.
Records and documents. Scan, file, and enter customer and job records accurately, so the next person who opens the file can trust what is in it.
Office operations. Mail, deliveries, supplies, and the day-to-day organization that keeps the office running.
The process itself. Notice the questions we answer over and over, the handoffs that drop, and the steps that waste time. Write them down and propose the fix.

What We’re Looking For

Required

Two or more years in customer service, reception, scheduling, or office administration.
Clear, professional writing and phone presence. You can explain a delay to an unhappy customer and keep them a customer.
Comfortable in Outlook, Word, and Excel, and quick to pick up new systems.
Organized enough to hold twenty open items in a system rather than in your head.
Accurate. A detail in a customer record is either right or it costs someone a day.
Reliable attendance and punctuality. The front desk cannot be empty.
High school diploma or equivalent.

Strongly preferred

Experience in construction, home improvement, or another trade where jobs get scheduled, rescheduled, and installed.
Experience with a CRM, dispatch, or scheduling system.
Experience coordinating across departments rather than working a single queue.
A record of improving a process, not only working inside one.

The Right Person

The person who does well here likes people and likes order, and doesn’t treat those as competing. They take ownership of a customer’s problem rather than simply passing it along. They stay calm when three things go wrong at once, follow up without being asked twice, and take pride in making sure customers feel taken care of.

They enjoy solving problems, keeping things organized, and working across departments to get things done. Over time, they become someone the rest of the team relies on because when something is handed to them, it gets handled.

If that sounds like you, and you want to grow with a locally owned company that takes customer service seriously, we’d like to hear from you.

Pay: $22.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in kailua, hi

Customer Experience Coordinator

Annual Giving Coordinator

Sales Coordinator

Home Care Coordinator

Patient Care Coordinator

Client Experience Coordinator

Inventory Control Coordinator

Patient Care Coordinator -Sales Track (growth to top performer)

Patient Care Coordinator -Sales Track (growth to top performer)

Event Sales Coordinator

Social Services Coord

Part Time Shift Coordinator in Costco

Engagement Coordinator

Up to $23/hour | Logistics Coordinator | Honolulu, HI

Patient Service Front Desk Coordinator

Customer Experience Coordinator

Marketing and Customer Experience Coordinator (99, Main Office)

Guest Coordinator

Patient Care Coordinator

Lease Admin Coordinator II - REMOTE

I want to receive the latest job alert for customer experience coordinator in kailua, hi

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