Top 336 assistant manager Jobs in kalamazoo, mi

Assistant General Manager - Hotel
Hilton Garden Inn Kalamazoo —Kalamazoo, MI
- $45,000 - $60,000 a year
- Weekends as needed
- Clean driving record
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
2d
B2B Outside Sales Representative
SMS —Kalamazoo, MI
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
General Manager - Mcdonalds
Sunrise Palace —Kalamazoo, MI
- $58,000 - $62,000 a year
- Full-time
- Customer service
- Restaurant management
- Cooking
- Paid training
- Health insurance
Quick Apply
Assistant Community Manager
Confidential —Kalamazoo, MI
- $45,000 - $52,000 a year
- 8 hour shift
- Background check
- Management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Little Caesars General Manager
ApricusQSRKentucky —Kalamazoo, MI
- $19 - $22 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
STIIIZY Assistant Manager
Stiiizy —Portage, MI
- From $21.50 an hour
- Overtime
- Mid-level
- Office
- 21 years or older
- Paid training
- Paid holidays
Quick Apply
1d
Assistant Property Manager
Main Street Properties —Kalamazoo, MI
- $50,000 - $60,000 a year
- Full-time
- Writing skills
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Assistant Account Manager
Securitas Security Services —Portage, MI
- $27 an hour
- Mid-level
- Business development
- Supervising experience
- Paid holidays
- Disability insurance
9d
Office Manager
Kalamazoo Valley Community College —Kalamazoo, MI
- From $46,939 a year
- Online Application
- Background check
- Mid-level
- Office
Part Time - Full Time Office Assistant
Modern Septic & Sewer —Kalamazoo, MI
- $18 - $20 an hour
- Part-time
- Background check
- Google Workspace
- Word processing
- Health insurance
- Paid time off
Quick Apply
Assistant Community Manager
Asset Living —Kalamazoo, MI
- $20 - $23 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Assistant Manager of Card Services
Advia Credit Union —Kalamazoo, MI
- $29.66 - $35.60 an hour
- Extended hours
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
7d
Member Assist Cart Attendant
Sam's Club —Portage, MI
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Assistant School Secretary - Attendance and Behavior Office
Kalamazoo Public Schools —Kalamazoo, MI
- $17.82 - $22.28 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
8d
Assistant Manager
Panda Restaurant Group —Kalamazoo, MI
- $22 - $25 an hour
- Weekends as needed
- ServSafe
- Restaurant management
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Assistant Manager - Sales
Rent A Center —Kalamazoo, MI
- $17 - $20 an hour
- Full-time
- 18 years or older
- Clean driving record
- Merchandising
- Health savings account
- Disability insurance
Quick Apply
9d
Assistant Manager
Valvoline Instant Oil Change —Kalamazoo, MI
- $20.50 an hour
- Inventory management
- English
- Mid-level
- Paid training
- Health savings account
Quick Apply
6d
Sales Associate
Chow Hound —Kalamazoo, MI
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Warehouse
- Employee discount
- Opportunities for advancement
Quick Apply
3d
Front of House Team Leader
Chick-fil-A —Kalamazoo, MI
- $17 an hour
- Part-time
- No education required
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Store Manager Unassigned
Walgreens —Portage, MI
- $24.04 - $43.27 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- On-the-job training

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Assistant General Manager - Hotel

Hilton Garden Inn Kalamazoo
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year
2 days ago

Benefits

Paid time off
Employee discount

Qualifications

Customer communication
Teamwork
Expense management
Driver's License
Bachelor's degree
Attention to detail
Business Administration

Full Job Description

Job Description: Assistant General Manager

Position Title: Assistant General Manager

Reports To: General Manager

Department: Administrative

Job Overview

Lead the day-to-day operations of the hotel with a primary focus on cultivating an exceptional guest experience and fostering a high-engagement team culture. Serve as a strategic partner to the General Manager, empowering and coaching department leaders to drive operational excellence, guest loyalty, and hotel profitability. Serve as the General Manager in his/her absence.

Duties and Responsibilities

Guest Satisfaction & Experience Excellence

Champion Guest Loyalty: Serve as the ultimate guardian of the guest experience, proactively identifying opportunities to elevate service scores, drive brand loyalty, and create memorable touchpoints.
Service Recovery Leadership: Design, implement, and empower the team with service recovery guidelines. Personally handle complex guest opportunities with empathy and urgency, transforming challenges into loyalty-building moments.
Quality Assurance: Direct front office, food & beverage, and housekeeping/maintenance functions to ensure immaculate brand standards, seamless service delivery, and maximum guest comfort.

Engagement & Culture Building

Foster Vibrant Relationships: Actively engage with guests, team members, owners, and vendors to build a transparent, welcoming, and collaborative hotel community.
Connective Communication: Lead energetic, collaborative weekly alignment meetings with Housekeeping, Maintenance, Front Desk, and F&B personnel to celebrate wins, align on hotel goals, and break down departmental silos.
Cross-Functional Teamwork: Promote a unified "one team" culture through active daily visibility, open-door communication, and seamless shift-to-shift coordination.

Empowerment, Coaching & Accountability

Coaching & Mentorship: Transition traditional supervision into an active coaching model. Conduct regular 1-on-1 development conversations, identify growth paths for high-potentials, and support team members in reaching their career goals.
Empower the Frontline: Equip the team with the tools, training, and decision-making autonomy required to resolve guest requests and operational bottlenecks in real time.
Inspire Accountability: Establish clear, measurable performance expectations for all departments. Celebrate exceptional performance and address gaps constructively through supportive, fair, and documented accountability processes.
Financial & Operational Ownership: Partner with the General Manager to co-author operational strategies and budgets. Empower department supervisors to take ownership of their respective labor costs, inventory, and expense goals.

Safety, Compliance & Risk Management

Secure Environment: Coach the team on proactive safety behaviors, ensuring compliance with federal, state, and local laws regarding health, safety, and alcohol service.
Asset Protection: Lead a culture of stewardship, ensuring preventative maintenance and housekeeping inspection programs are consistently executed to protect the property's physical assets.

Specific Job Knowledge, Skills, and Abilities

Inspiring Leadership: Proven ability to motivate, coach, and build high-performing, accountable teams.
Emotional Intelligence: Exceptional interpersonal and communication skills, with a natural ability to connect authentically with guests and staff from diverse backgrounds.
Advanced Problem Solving: A proactive mindset geared toward anticipating guest needs and solving operational challenges creatively.
Hospitality Savvy: Deep understanding of hotel operations (Front Office, F&B, Housekeeping, Revenue Management) with a track record of driving guest satisfaction metrics.
Business Acumen: Ability to analyze financial data, manage budgets, and balance high-touch hospitality with cost-effective operations.
Adaptability: Highly organized and detail-oriented, with the agility to multi-task in a fast-paced environment and work a flexible schedule (including nights, weekends, and holidays).

Work Environment / Physical Demands

Most work tasks are performed indoors under controlled environmental systems.
Requires the ability to push, pull, lift, or carry up to 25 lbs.
Requires continuous walking, standing, and moving about the property to engage with staff and guests.
Continuous talking and active listening are required to effectively communicate with guests and team members.

Education and Experience

Bachelor’s degree in Hotel Administration, Business Administration, or equivalent experience.
Progressive leadership experience in hotel operations, with a demonstrated history of developing people and improving guest satisfaction scores.

Licenses or Certificates

Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
Valid driver’s license and acceptable driving history.

Pay: $45,000.00 - $60,000.00 per year

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

assistant manager jobs in kalamazoo, mi

Assistant General Manager - Hotel

B2B Outside Sales Representative

General Manager - Mcdonalds

Assistant Community Manager

Little Caesars General Manager

STIIIZY Assistant Manager

Assistant Property Manager

Assistant Account Manager

Office Manager

Part Time - Full Time Office Assistant

Assistant Community Manager

Assistant Manager of Card Services

Member Assist Cart Attendant

Assistant School Secretary - Attendance and Behavior Office

Assistant Manager

Assistant Manager - Sales

Assistant Manager

Sales Associate

Front of House Team Leader

Store Manager Unassigned

I want to receive the latest job alert for assistant manager in kalamazoo, mi

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