Top 3 Behavioral health program manager Jobs in Kalamazoo, Mi

Program Manager - Coordinated Entry
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Management
- Senior level
Quick Apply
Program Lead - Community Based Specialty Programs
Summit Pointe —Battle Creek, MI
- Full-time
- Nursing
- Word processing
- Mid-level
- Continuing education credits
- Paid holidays
Assistant Program Coordinator
Residential Opportunities —Kalamazoo, MI
- $40,238 - $46,763 a year
- Online Application
- Background check
- 18 years or older
- Driver's License

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Program Manager - Coordinated Entry

Housing Resources, Inc. -
Kalamazoo, MI

Quick Apply

Job Details

$57,000 - $65,000 a year

Qualifications

Housing advocacy
Performance monitoring
Data integrity assurance
Staff performance monitoring
Partnership strategy
Committee work
Staff supervision
Housing case management
Performance improvement leadership
Strategic goal setting
Program management
Fair Housing Act
Management
Data analysis reporting
Case assessment
Community partnership development strategy
Funder relationship management
Intake
Social service program staff supervision
Operations coordination planning
Local agency collaboration
Performance Reporting
Training material drafting
Complaint handling
Improving operational efficiency
Data summary reports
Data integrity and documentation
Experience working with individuals experiencing homelessness
Policy & process development
Social service program quality assurance

Full Job Description

Summary Statement

The Program Manager – Coordinated Entry and Shelter Access is responsible for the oversight, implementation, and continuous improvement of Coordinated Entry System (CES) and shelter access services. This position ensures equitable, timely, and client-centered access to emergency shelter, housing resources, and supportive services for individuals and families experiencing homelessness. The Program Manager provides leadership, partnership development, data monitoring, policy implementation, and system coordination to ensure compliance with federal, state, local, and Continuum of Care (CoC) requirements while advancing community goals to prevent and end homelessness.

Principal Duties and Responsibilities

Manage the daily operations of the Coordinated Entry System and shelter access process, ensuring consistent implementation of established policies, procedures, and best practices.
Oversee intake, assessment, prioritization, referral, and placement processes to ensure equitable access to shelter, housing, and supportive services for all eligible households.
Coordinate community shelter access efforts, including emergency shelter referrals, diversion services, and waitlist management to maximize available resources and reduce barriers to entry.
Facilitate collaboration among homeless service providers, housing organizations, behavioral health agencies, domestic violence providers, and other community partners to ensure coordinated service delivery.
Provide leadership and technical assistance to participating agencies regarding Coordinated Entry standards, assessment tools, prioritization policies, and referral protocols.
Monitor system performance and utilization data to identify trends, gaps in services, barriers to access, and opportunities for system improvement.
Ensure compliance with HUD, Continuum of Care, Emergency Solutions Grant (ESG), and other applicable regulations, standards, and reporting requirements.
Develop, implement, and maintain policies, procedures, and training materials related to Coordinated Entry and shelter access operations.
Lead regular case conferencing, prioritization, and by-name list meetings to support housing placement efforts for individuals and families experiencing homelessness.
Review and analyze homelessness system data, prepare reports, and present findings to leadership, funders, governing bodies, and community stakeholders.
Oversee quality assurance activities, including data integrity, assessment consistency, referral outcomes, and participant experience.
Identify and address disparities in system access and outcomes to promote equity and compliance with fair housing and nondiscrimination requirements.
Serve as the primary point of contact for Coordinated Entry and shelter access inquiries, complaints, provider concerns, and system-related issues.
Support strategic planning efforts related to homelessness response, shelter utilization, housing navigation, and community-wide system performance goals.
Supervise, train, and evaluate assigned staff, volunteers, interns, or contracted personnel, as applicable.
Foster strong relationships with community stakeholders, governmental entities, funders, and advocacy organizations to strengthen the local homelessness response system.
Participate in Continuum of Care committees, workgroups, and community planning initiatives related to homelessness, housing stability, and system coordination.
Perform other related duties as assigned to support the mission and objectives of the organization and community homelessness response system.

Quick Apply

Refine Your Search

behavioral health program manager jobs in kalamazoo, mi

Program Manager - Coordinated Entry

Program Lead - Community Based Specialty Programs

Assistant Program Coordinator

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I want to receive the latest job alert for behavioral health program manager in kalamazoo, mi

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