Top 2132 Client Jobs in Kalamazoo, Mi

Treatment Navigator
OptiMed Health Partners —Kalamazoo, MI
- $19 - $24 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Receptionist
Willis Law —Kalamazoo, MI
- $38,000 - $45,000 a year
- Urgently hiring
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Hotel General Manager
Hoilday Inn Express & Suites —Kalamazoo, MI
- $60,000 - $70,000 a year
- Full-time
- Background check
- Hotel
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
7d
Practice Group Assistant-Labor and Employment
Miller Johnson —Kalamazoo, MI
- From $23 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Disability insurance
3d
As Needed part time driver
Alpha Delivery Services, Inc. —Kalamazoo, MI
- $14 an hour
- Part-time
- Clean driving record
- Customer service
- No background check
- Paid training
- On-the-job training
Quick Apply
Part Time Administrative Assistant
UHY LLP —Kalamazoo, MI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Receptionist/Administrative Assistant
Warner Norcross & Judd LLP —Kalamazoo, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Success Manager (Remote)
Stryker —Kalamazoo, MI
- $77,700 - $193,400 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
18h
Client support technician outbound
Daisy - Kalamazoo —Kalamazoo, MI
- $25 - $28 an hour
- Full-time
- Communication skills
- Entry level
- 401(k)
Quick Apply
Receptionist - Administrative Assistant
Your Path Family Law —Kalamazoo, MI
- $16 - $18 an hour
- Monday to Friday
- Inventory management
- No experience needed
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
2d
Program Assistance Center (PAC) Client Services Administrator
United Way of South Central Michigan —Kalamazoo, MI
- From $19.48 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
Level Data LLC —Kalamazoo, MI
- $80,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Contracts
- Business
- 401(k) 4% Match
- 401(k) matching
Quick Apply
Professional Cleaning Specialist
Spik N Span Cleaning & Facility Services —Kalamazoo, MI
- $17 - $25 an hour
- Part-time
- Background check
- Customer service
- In-person
- Paid time off
- Flexible schedule
Quick Apply
Client Concierge
VCA Animal Hospitals —Kalamazoo, MI
- Full-time
- Patient monitoring
- Critical & Intensive Care
- ER
- Health insurance
- Dental insurance
Program Manager - Access Team
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Customer service
- Mid-level
Quick Apply
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Receptionist/Office Administrator
OsborneKlein / Ameriprise —Portage, MI
- From $20 an hour
- Full-time
- Background check
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Customer Success Manager
Level Data LLC —Kalamazoo, MI
- $110,000 - $120,000 a year
- Full-time
- Remote
- Senior level
- Business
Quick Apply
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Program Manager - Coordinated Entry
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Management
- Senior level
Quick Apply

I want to receive the latest job alert for client in kalamazoo, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client jobs near kalamazoo, mi

Treatment Navigator

OptiMed Health Partners -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
HIPAA compliance
Customer service
Call center experience
Medical office experience
HIPAA
High school diploma or GED
Healthcare privacy protection
CRM system proficiency
Cross-functional collaboration
Cross-functional communication

Full Job Description

JOB DESCRIPTION: Treatment Navigation Specialist

The Treatment Navigation Specialist is responsible for being the first line of contact for our customers. They promote a positive environment and are responsible for assisting various aspects within a Call Center. This includes, acting as a liaison between clinical staff, external parties, and the sales department. The Treatment Navigation Specialist is also responsible for providing a concierge service at the highest level possible.

The Treatment Navigation Specialist ensures effective inbound/outbound communications in a timely manner. Duties include managing inbound/outbound calls, documenting all lines of communication, and assisting with issues in a timely manner. The Treatment Navigation Specialist will communicate with patients, payors, healthcare providers, clients, and other OptiMed stakeholders.

The duties and responsibilities of the Treatment Navigation Specialist include, but not limited to:

Utilize verbal communication strategies to effectively address caller requests.
Professionally handle a high volume of complex inbound/outbound calls.
Discuss products, services, and ensure a textbook customer experience.
Effectively handle complaints while consistently demonstrating behaviors that are respectful and productive to an excellent experience.
Build relationships and trust with clients, patients, and other stakeholders.
Address customer issues and ensure effective and long-term solutions.
Must be able to maintain strict confidentiality of sensitive information in accordance to HIPAA.
Work with various departments to support the mission, vision, and values of OptiMed Health Partners.
Receive feedback, promote a positive work environment, and leverage strengths to teach the team.
Able to adapt and overcome challenges with the team while maintaining the highest quality standards.

SUPERVISORY RESPONSIBILITIES

The Treatment Navigation Specialist has no direct reports.

QUALIFICATIONS

TheTreatment Navigation Specialist shall meet these requirements.

High school diploma or GED required.
Associate’s degree preferred.
Two (2) years of previous experience in Customer Service role required,
Proficient in operating a CRM, EMR, or Call Center Solution.
Must have excellent communications skills in both written and verbal forms.
Must be able to work effectively with various levels within the organization, including staff, leadership, patients, pharmacist, sales, and other clients or stakeholders.

PREFERRED SKILLS

The Treatment Navigation Specialist will share these preferred skills:

Is effective in a variety of communication styles, that can provide timely and accurate information.
Is persistent in accomplishing objectives despite obstacles and setbacks.
Understands different situations can call for different approaches, while reacting accordingly.
Can prioritizes work to meet commitments and organizational initiatives.
Applies others’ diverse experiences, styles, background, and perspectives to obtain results.
Can juggles multiple activities and utilizes their knowledge of internal support and processes.
Can demonstrate a variety of multi-mode communication skills, listens, relates and comfortably collaborates effectively with various stakeholders.
Maintains a positive attitude despite adversity. Follows through on commitments and is direct and truthful. Shows a commitment to continuous improvement and excellence.
Proficiency with Microsoft Office products, including Word, Excel, Outlook, and other platforms.

PHYSICAL DEMANDS

The Treatment Navigation Specialist must be able to spend a considerable time viewing a computer monitor and sit for prolonged periods of time. Additional tasks may include, lifting, bending, standing, or walking for short periods of time.

WORK ENVIRONMENT

The Treatment Navigation Specialist thrives in a fast-paced work environment which may vary from an office/desk type confinement to being required to spend most of the day on their feet, assisting in other departments.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Call center: 2 years (Required)
Customer service: 2 years (Required)
Medical office: 2 years (Required)

Ability to Commute:

Kalamazoo, MI 49009 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client jobs in kalamazoo, mi

Treatment Navigator

Receptionist

Hotel General Manager

Practice Group Assistant-Labor and Employment

As Needed part time driver

Part Time Administrative Assistant

Receptionist/Administrative Assistant

Customer Success Manager (Remote)

Client support technician outbound

Receptionist - Administrative Assistant

Program Assistance Center (PAC) Client Services Administrator

Customer Success Manager

Professional Cleaning Specialist

Client Concierge

Program Manager - Access Team

Junior Help Desk Technician Full-Time

Receptionist/Office Administrator

Senior Customer Success Manager

Junior Help Desk Technician Part-Time

Program Manager - Coordinated Entry

I want to receive the latest job alert for client in kalamazoo, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected