Top 13 Customer service coordinator Jobs in Kalamazoo, Mi

Materials Coordinator (Customer Service) - 2nd Shift
Summit Polymers —Kalamazoo, MI
- Full-time
- Mid-level
- Business
- No travel
Quick Apply
14d
Materials Coordinator (Customer Service) - 3rd Shift
Summit Polymers —Kalamazoo, MI
- Full-time
- Mid-level
- Business
- No travel
Quick Apply
SERVICE DEPARTMENT SCHEDULING COORDINATOR
PRAB, Inc. —Kalamazoo, MI
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Portage, MI
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Customer Account Coordinator
International Paper —Three Rivers, MI
- $51,520 - $64,400 a year
- Full-time
- Microsoft Excel
- Basic math
- Research
10h
Customer Service and Sales Coordinator
Weber Specialties Company —Schoolcraft, MI
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
7d
OEM Service Coordinator
Dimplex Thermal Solutions —Kalamazoo, MI
- $19 - $20 an hour
- Marketing
- Computer literacy
- Mid-level
Quick Apply
6h
Dental front desk / Patient Care Coordinator
Kalamazoo Pediatric Dentistry —Portage, MI
- $18 - $21 an hour
- Full-time
- Background check
- Dental office
- Children
- Health insurance
- Paid time off
Quick Apply
1d
Client Success Coordinator
Omega Computer Services, LC —Portage, MI
- Full-time
- Mid-level
- Travel
- Contracts
Quick Apply
Sales Coordinator/Front Office Manager
Image Hotel Management —Kalamazoo, MI
- $16 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Contracts
Quick Apply
9d

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Materials Coordinator (Customer Service) - 2nd Shift

Summit Polymers -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Customer communication

Full Job Description

JOB DESCRIPTION

JOB TITLE: Coordinator, Materials (Customer Service) FLSA STATUS: Non Exempt

REPORTS TO: Manager, Materials

SUMMARY
This position is primarily responsible for materials planning in a manufacturing setting. Duties may include any of the following: gathering, recording, and analysis of customer requirements and forecast information. Maintaining and improving customer contacts. Developing and coordinating production plans in compliance with Summit Polymers, Inc. manufacturing systems and customer shipping requirements. Creation and maintenance of bills of lading, and customer-required documentation based on customer daily release and forecast information.

RESPONSIBILITIES AND DUTIES

Review and monitor all customer required communication related to Materials, Planning and Logistics procedures.
Ensure all customer-related shipping communication is completed daily. This includes ASN’s, container information, etc.
Demonstrated ability to follow customer-dictated order fulfillment procedures.
Develop daily shipping plans based on customer release and forecast information.
Create customer required shipping documentation.
Establish daily production plans in accordance with Summit Polymers, Inc. established manufacturing protocols.
Perform inventory analysis and recommend inventory adjustments.
Maintain contact with customers and ensure timely processing of orders, shipments and changes.
Reporting customer issues to appropriate personnel and participate in resolving these issues.
Communicate customer blanket orders, “spot buy “orders and any other changes to customers release requirements to the appropriate departments.
Coordinate with Manufacturing, Quality and Engineering teams to ensure the customers daily release requirements are achieved.
Coordinate all new program, new part, or program launch release activities to ensure requirements are achieved.
Maintain target inventory levels in accordance with Summit Polymers, Inc. corporate goals.
Analyze, review and determine appropriate patterns of production to ensure customers and plant expectations are achieved.
Other duties as assigned.

EDUCATION AND EXPERIENCE
Business or related degree or (1) year experience in Materials, Planning and Logisitics in a lean manufacturing environment.

SKILLS AND ABILITIES:
Possesses the ability to gather and analyze information and make decisions from a limited number of choices.

A minimum score of 50 on the Wonderlic Select Assessment (Traditional Score of 20 on the cognitive portion).

TRAVEL REQUIREMENTS
This position typically does not require any travel.

DISCLAIMER
The information contained in this job description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Agreement to complete all post-hire required training.

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customer service coordinator jobs in kalamazoo, mi

Materials Coordinator (Customer Service) - 2nd Shift

Materials Coordinator (Customer Service) - 3rd Shift

SERVICE DEPARTMENT SCHEDULING COORDINATOR

Patient Service/Front Desk Coordinator

Customer Account Coordinator

Customer Service and Sales Coordinator

OEM Service Coordinator

Dental front desk / Patient Care Coordinator

Client Success Coordinator

Sales Coordinator/Front Office Manager

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