Top 1694 Monitor Jobs in Kalamazoo, Mi

Treatment Navigator
OptiMed Health Partners —Kalamazoo, MI
- $19 - $24 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Dispatcher - Trucking / Transportation
B & B Trucking, Inc. —Kalamazoo, MI
- From $18 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Customer service
- Health savings account
- AD&D insurance
Quick Apply
In Home Caregiver
Careology Home Healthcare —Battle Creek, MI
- $18 - $19 an hour
- Part-time
- Background check
- Heavy lifting
- HIPAA
- Paid time off
- Paid orientation
Quick Apply
2d
Monitor Technician
Beacon Health System —Kalamazoo, MI
- Part-time
- Acute care
- Hospital
- BLS Certification
Web or Converting Extra
Graphic Packaging International, Inc. —Kalamazoo, MI
- $22.38 an hour
- 12 hour shift
- Background check
- Pass drug screening
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
12d
Resident Care Aide 6-E8-Kalamazoo Psychiatric Hospital
State of Michigan —Kalamazoo, MI
- $22.13 - $28.43 an hour
- Overtime
- Psychiatry
- High school diploma or GED
- Criminal background check
- Paid parental leave
- Health savings account
Merchandise and Stocking Associate
Sam's Club —Portage, MI
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Dispatcher
Schupan —Kalamazoo, MI
- $25 - $30 an hour
- Online Application
- Mid-level
- Ability to lift 50 pounds
- Team management
- Health savings account
- Disability insurance
Quick Apply
11d
Patient Transport Specialist- PRN/2nd shift- Kalamazoo
Bronson Healthcare —Kalamazoo, MI
- Part-time
- Hospital
- Customer service
- BLS Certification
11d
MEDICAL RECORDS TECHNICIAN (HEALTH INFORMATION TECHNICIAN)
US Veterans Health Administration —Battle Creek, MI
- $36,409 - $65,599 a year
- Online Application
- Background check
- Anatomy knowledge
- High school
5d
Unarmed Security Officer
Gamma Team Security Inc —Kalamazoo, MI
- $16 - $22 an hour
- Part-time
- 18 years or older
- Customer service
- Military
- Paid time off
- Opportunities for advancement
Quick Apply
Emergency Dept Unit Clerk FT 7p-7a
Bronson Healthcare —Kalamazoo, MI
- 12 hour shift
- Acute care
- Patient monitoring
- Computer literacy
Hallway Monitor
Gull Lake Community Schools —Richland, MI
- $16.54 an hour
- Online Application
- School experience
- Google Workspace
- Experience working with children
Quick Apply
2d
Paraprofessional
Kalamazoo RESA —Kalamazoo, MI
- $17.93 - $25.58 an hour
- Full-time
- Classroom
- Sanitation
- Maintenance
- Wellness program
- Health insurance
Quick Apply
Program Manager - Access Team
Housing Resources, Inc. —Kalamazoo, MI
- $57,000 - $65,000 a year
- Customer service
- Mid-level
Quick Apply
DashMart Team Member - Edison
DoorDash —Kalamazoo, MI
- $17.70 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Operator Associate I
Novolex —Kalamazoo, MI
- From $22.16 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- ERP systems
- Health insurance
- Dental insurance
13d
Bowling Front Desk - Airway Fun Center
Airway Fun Center —Portage, MI
- Entry level
Service Material Handler II - $22.10hr
Stryker —Kalamazoo, MI
- $22.10 an hour
- Full-time
- Computer literacy
- No high school diploma
- Mid-level
- Health savings account
- AD&D insurance
Makerspace Programming Assistant
PORTAGE DISTRICT LIBRARY —Portage, MI
- $18.22 - $22.31 an hour
- Microsoft Outlook
- Computer literacy
- Basic math

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monitor jobs near kalamazoo, mi

Treatment Navigator

OptiMed Health Partners -
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
HIPAA compliance
Customer service
Call center experience
Medical office experience
HIPAA
High school diploma or GED
Healthcare privacy protection
CRM system proficiency
Cross-functional collaboration
Cross-functional communication

Full Job Description

JOB DESCRIPTION: Treatment Navigation Specialist

The Treatment Navigation Specialist is responsible for being the first line of contact for our customers. They promote a positive environment and are responsible for assisting various aspects within a Call Center. This includes, acting as a liaison between clinical staff, external parties, and the sales department. The Treatment Navigation Specialist is also responsible for providing a concierge service at the highest level possible.

The Treatment Navigation Specialist ensures effective inbound/outbound communications in a timely manner. Duties include managing inbound/outbound calls, documenting all lines of communication, and assisting with issues in a timely manner. The Treatment Navigation Specialist will communicate with patients, payors, healthcare providers, clients, and other OptiMed stakeholders.

The duties and responsibilities of the Treatment Navigation Specialist include, but not limited to:

Utilize verbal communication strategies to effectively address caller requests.
Professionally handle a high volume of complex inbound/outbound calls.
Discuss products, services, and ensure a textbook customer experience.
Effectively handle complaints while consistently demonstrating behaviors that are respectful and productive to an excellent experience.
Build relationships and trust with clients, patients, and other stakeholders.
Address customer issues and ensure effective and long-term solutions.
Must be able to maintain strict confidentiality of sensitive information in accordance to HIPAA.
Work with various departments to support the mission, vision, and values of OptiMed Health Partners.
Receive feedback, promote a positive work environment, and leverage strengths to teach the team.
Able to adapt and overcome challenges with the team while maintaining the highest quality standards.

SUPERVISORY RESPONSIBILITIES

The Treatment Navigation Specialist has no direct reports.

QUALIFICATIONS

TheTreatment Navigation Specialist shall meet these requirements.

High school diploma or GED required.
Associate’s degree preferred.
Two (2) years of previous experience in Customer Service role required,
Proficient in operating a CRM, EMR, or Call Center Solution.
Must have excellent communications skills in both written and verbal forms.
Must be able to work effectively with various levels within the organization, including staff, leadership, patients, pharmacist, sales, and other clients or stakeholders.

PREFERRED SKILLS

The Treatment Navigation Specialist will share these preferred skills:

Is effective in a variety of communication styles, that can provide timely and accurate information.
Is persistent in accomplishing objectives despite obstacles and setbacks.
Understands different situations can call for different approaches, while reacting accordingly.
Can prioritizes work to meet commitments and organizational initiatives.
Applies others’ diverse experiences, styles, background, and perspectives to obtain results.
Can juggles multiple activities and utilizes their knowledge of internal support and processes.
Can demonstrate a variety of multi-mode communication skills, listens, relates and comfortably collaborates effectively with various stakeholders.
Maintains a positive attitude despite adversity. Follows through on commitments and is direct and truthful. Shows a commitment to continuous improvement and excellence.
Proficiency with Microsoft Office products, including Word, Excel, Outlook, and other platforms.

PHYSICAL DEMANDS

The Treatment Navigation Specialist must be able to spend a considerable time viewing a computer monitor and sit for prolonged periods of time. Additional tasks may include, lifting, bending, standing, or walking for short periods of time.

WORK ENVIRONMENT

The Treatment Navigation Specialist thrives in a fast-paced work environment which may vary from an office/desk type confinement to being required to spend most of the day on their feet, assisting in other departments.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Call center: 2 years (Required)
Customer service: 2 years (Required)
Medical office: 2 years (Required)

Ability to Commute:

Kalamazoo, MI 49009 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

monitor jobs in kalamazoo, mi

Treatment Navigator

Dispatcher - Trucking / Transportation

In Home Caregiver

Monitor Technician

Web or Converting Extra

Resident Care Aide 6-E8-Kalamazoo Psychiatric Hospital

Merchandise and Stocking Associate

Dispatcher

Patient Transport Specialist- PRN/2nd shift- Kalamazoo

MEDICAL RECORDS TECHNICIAN (HEALTH INFORMATION TECHNICIAN)

Unarmed Security Officer

Emergency Dept Unit Clerk FT 7p-7a

Hallway Monitor

Paraprofessional

Program Manager - Access Team

DashMart Team Member - Edison

Operator Associate I

Bowling Front Desk - Airway Fun Center

Service Material Handler II - $22.10hr

Makerspace Programming Assistant

I want to receive the latest job alert for monitor in kalamazoo, mi

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