Top 482 Training program manager Jobs in Kalamazoo, Mi

Assistant General Manager - Hotel
Hilton Garden Inn Kalamazoo —Kalamazoo, MI
- $70,000 - $85,000 a year
- Weekends as needed
- Clean driving record
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
4d
Warehouse Operations Manager (North Region)
Refresco —Paw Paw, MI
- Full-time
- 7 years
- Customer service
- Data analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Facilities Manager
Pasadena Villa —Battle Creek, MI
- Full-time
- CPR Certification
- Clean driving record
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Executive Chef 3/Facilities Manager - Greek House Chefs
GREEK HOUSE CHEFS INC —Kalamazoo, MI
- $36 - $40 an hour
- Call employer
- ServSafe
- Ability to lift 50 pounds
- Recruiting
Quick Apply
10d
Assistant General Manager
Border Foods LLC —Kalamazoo, MI
- $14 - $35 an hour
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Manager in Training (MIT)
Belle Tire —Kalamazoo, MI
- $70,000 - $90,000 a year
- 18 years or older
- Mid-level
- 3 years
- Paid training
- AD&D insurance
Quick Apply
12d
Manager Trainee
Menards —Kalamazoo, MI
- $16.75 an hour
- Urgently hiring
- Customer service
- Business
- Leadership
- Store discount
- Profit sharing
Quick Apply
TRAINING AND DEVELOPMENT MANAGER
JBS USA —Plainwell, MI
- Full-time
- Classroom
- Customer service
- 5 years
- Health insurance
- On-the-job training
12d
Program Manager
Housing Resources, Inc. —Kalamazoo, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- 3 years
Quick Apply
Program (Operations) Manager
GT Independence —Portage, MI
- Hybrid work
- Mid-level
- Office
- Business development
- Paid time off
Quick Apply
Manager In Training Program
Garber Automotive Group —Kalamazoo, MI
- Urgently hiring
- Clean driving record
- Management
- Dealership
- Paid training
- Health insurance
Group Practice Manager
Hanger, Inc. —Kalamazoo, MI
- Full-time
- Clinic experience
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
Assistant Center Manager
Senior Care Partners PACE —Portage, MI
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
5d
Hotel General Manager
Holiday Inn & Suites Kalamazoo West —Kalamazoo, MI
- $90,000 - $100,000 a year
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Paid training
- Paid jury duty
Quick Apply
3d
Office Manager
Apex Outdoor Solutions —Portage, MI
- $24.81 - $29.87 an hour
- Part-time
- Mid-level
- Office
- QuickBooks
Quick Apply
Manager Clinical Nutrition
Beacon Health System —Kalamazoo, MI
- Overtime
- Hospital
- ServSafe
- Word processing
Assistant Community Manager
Asset Living —Kalamazoo, MI
- $20 - $26 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Store Leader (Manager) Trainee
7-Eleven —Kalamazoo, MI
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Merchandising
- Health insurance
- Dental insurance
3d
Automotive Service Manager | Up to $125k* & Weekends Off | Kalamazoo
Christian Brothers Automotive —Kalamazoo, MI
- Up to $125,000 a year
- Full-time
- 5 years
- Mid-level
- Windows
- Paid holidays
Quick Apply
Account Manager
RS Medical —Kalamazoo, MI
- Extended hours
- Mid-level
- Driver's License
- Presentation skills
- Health savings account
- Paid holidays
13d

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training program manager jobs near kalamazoo, mi

Assistant General Manager - Hotel

Hilton Garden Inn Kalamazoo
Kalamazoo, MI

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year
4 days ago

Benefits

Paid time off
Employee discount

Qualifications

Customer communication
Teamwork
Expense management
Staff scheduling
Shift management
Revenue management
Driver's License
Attention to detail
Staff training
Recruiting
Business Administration

Full Job Description

Job Description: Assistant General Manager

Position Title: Assistant General Manager

Reports To: General Manager

Department: Administrative

Job Overview

Lead the day-to-day operations of the hotel with a primary focus on cultivating an exceptional guest experience and fostering a high-engagement team culture. Serve as a strategic partner to the General Manager, empowering and coaching department leaders to drive operational excellence, guest loyalty, and hotel profitability. Serve as the General Manager in his/her absence.

Duties and Responsibilities

Guest Satisfaction & Experience Excellence

Champion Guest Loyalty: Serve as the ultimate guardian of the guest experience, proactively identifying opportunities to elevate service scores, drive brand loyalty, and create memorable touchpoints.
Service Recovery Leadership: Design, implement, and empower the team with service recovery guidelines. Personally handle complex guest opportunities with empathy and urgency, transforming challenges into loyalty-building moments.
Quality Assurance: Direct front office, food & beverage, and housekeeping/maintenance functions to ensure immaculate brand standards, seamless service delivery, and maximum guest comfort.

Engagement & Culture Building

Foster Vibrant Relationships: Actively engage with guests, team members, owners, and vendors to build a transparent, welcoming, and collaborative hotel community.
Connective Communication: Lead energetic, collaborative weekly alignment meetings with Housekeeping, Maintenance, Front Desk, and F&B personnel to celebrate wins, align on hotel goals, and break down departmental silos.
Cross-Functional Teamwork: Promote a unified "one team" culture through active daily visibility, open-door communication, and seamless shift-to-shift coordination.

Empowerment, Coaching & Accountability

Coaching & Mentorship: Transition traditional supervision into an active coaching model. Conduct regular 1-on-1 development conversations, identify growth paths for high-potentials, and support team members in reaching their career goals.
Empower the Frontline: Equip the team with the tools, training, and decision-making autonomy required to resolve guest requests and operational bottlenecks in real time.
Inspire Accountability: Establish clear, measurable performance expectations for all departments. Celebrate exceptional performance and address gaps constructively through supportive, fair, and documented accountability processes.
Financial & Operational Ownership: Partner with the General Manager to co-author operational strategies and budgets. Empower department supervisors to take ownership of their respective labor costs, inventory, and expense goals.

Safety, Compliance & Risk Management

Secure Environment: Coach the team on proactive safety behaviors, ensuring compliance with federal, state, and local laws regarding health, safety, and alcohol service.
Asset Protection: Lead a culture of stewardship, ensuring preventative maintenance and housekeeping inspection programs are consistently executed to protect the property's physical assets.

Specific Job Knowledge, Skills, and Abilities

Inspiring Leadership: Proven ability to motivate, coach, and build high-performing, accountable teams.
Emotional Intelligence: Exceptional interpersonal and communication skills, with a natural ability to connect authentically with guests and staff from diverse backgrounds.
Advanced Problem Solving: A proactive mindset geared toward anticipating guest needs and solving operational challenges creatively.
Hospitality Savvy: Deep understanding of hotel operations (Front Office, F&B, Housekeeping, Revenue Management) with a track record of driving guest satisfaction metrics.
Business Acumen: Ability to analyze financial data, manage budgets, and balance high-touch hospitality with cost-effective operations.
Adaptability: Highly organized and detail-oriented, with the agility to multi-task in a fast-paced environment and work a flexible schedule (including nights, weekends, and holidays).

Work Environment / Physical Demands

Most work tasks are performed indoors under controlled environmental systems.
Requires the ability to push, pull, lift, or carry up to 25 lbs.
Requires continuous walking, standing, and moving about the property to engage with staff and guests.
Continuous talking and active listening are required to effectively communicate with guests and team members.

Education and Experience

Bachelor’s degree in Hotel Administration, Business Administration, or equivalent experience.
Progressive leadership experience in hotel operations, with a demonstrated history of developing people and improving guest satisfaction scores.

Licenses or Certificates

Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
Valid driver’s license and acceptable driving history.

Pay: $70,000.00 - $85,000.00 per year

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

training program manager jobs in kalamazoo, mi

Assistant General Manager - Hotel

Warehouse Operations Manager (North Region)

Facilities Manager

Executive Chef 3/Facilities Manager - Greek House Chefs

Assistant General Manager

Manager in Training (MIT)

Manager Trainee

TRAINING AND DEVELOPMENT MANAGER

Program Manager

Program (Operations) Manager

Manager In Training Program

Group Practice Manager

Assistant Center Manager

Hotel General Manager

Office Manager

Manager Clinical Nutrition

Assistant Community Manager

Store Leader (Manager) Trainee

Automotive Service Manager | Up to $125k* & Weekends Off | Kalamazoo

Account Manager

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