Top 1 Dental practice manager Jobs in Kalispell, Mt

Front Office Lead
Quartz Creek Dental —Kalispell, MT
- $21 - $24 an hour
- Full-time
- Dental office
- Inventory management
- Computer literacy
- Health insurance
- 401(k)
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Front Office Lead
Quartz Creek Dental —Kalispell, MT
Answer incoming phone calls, emails, and text messages promptly and professionally. Train and mentor front desk staff on office procedures and customer service…
$21 - $24 an hour
Quick Apply
9d

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Dental Office Manager
Norton Family Dental —Columbus, OH
As the driving force behind practice management, you will oversee staff supervision, financial management, compliance with dental regulations, and the efficient…
From $26 an hour
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Dental Practice Administrator
Burton Family Dental Jerome —Plain City, OH
Experience using online-based patient record and scheduling tools. Excellent phone etiquette and customer service skills are essential for this role.
$22 - $26 an hour
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Front Office Lead

Quartz Creek Dental
Kalispell, MT

Quick Apply

Job Details

Full-time
$21 - $24 an hour
9 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Employee discount

Qualifications

High school diploma or GED

Full Job Description

Position Summary

The Front Desk Lead is responsible for overseeing the daily operations of the front office while providing exceptional customer service to patients. This role serves as the primary point of contact for patients, supports the administrative team, ensures efficient scheduling and billing processes, and works closely with the clinical staff to create a positive patient experience. Three 12 hr shifts per week. Works closely with the Office Manager.

Key Responsibilities

Lead and support the front office team, ensuring excellent customer service and professionalism.
Greet patients warmly and create a welcoming environment.
Manage patient scheduling to maximize provider productivity and minimize downtime.
Answer incoming phone calls, emails, and text messages promptly and professionally.
Verify insurance eligibility and benefits before appointments.
Collect patient payments, process financial transactions, and discuss treatment financing options.
Maintain accurate patient records and ensure HIPAA compliance.
Coordinate referrals, treatment plans, and follow-up appointments.
Resolve patient concerns with professionalism and compassion.
Monitor daily schedules, cancellations, and no-shows to optimize office efficiency.
Train and mentor front desk staff on office procedures and customer service standards.
Assist with performance coaching and workflow improvements.
Communicate effectively with dentists, hygienists, and clinical team members.
Manage office supplies and front office inventory as needed.
Prepare daily reports, balance collections, and reconcile payments.
Support practice goals by promoting patient retention and scheduling future treatment.
Know all positions, jobs, and be able to perform all tasks.
Schedule and Process VA requests, claims, and treatment.
Sleep Dentistry: Schedule, Paperwork, Payments.
Lead Front Office Meetings
Scheduling Team/Manage Vacation Times
Provide Coverage for the team when needed
Managing Team Expectations
Provide backup for billing questions
Training new staff or current staff on new procedures
Keep an updated SOP
Check in with the team throughout their days

Qualifications

High school diploma or equivalent required; associate degree preferred.
Minimum of 2–3 years of dental front office experience preferred.
Previous leadership or supervisory experience preferred.
Knowledge of dental terminology, procedures, and insurance billing.
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Be able to walk the team through the decisions made that affect their work.
Professional appearance and positive attitude.
Ability to handle confidential information with discretion.

Skills

Leadership and team development
Customer service excellence
Appointment scheduling
Insurance verification
Treatment presentation support
Financial coordination
Conflict resolution
Attention to detail
Time management
Computer proficiency
Patient- needs to be able to answer questions
Positive and Reassuring
Problem Solver

Physical Requirements

Ability to sit or stand for extended periods.
Frequent use of computers, phones, and office equipment.
Occasional lifting of office supplies up to 20 pounds.

Pay: $21.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

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dental practice manager jobs in kalispell, mt

Front Office Lead

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