Top 1 Hotel front desk supervisor Jobs in Kalispell, Mt

Part Time Night Audit
Glacier International Lodge —Kalispell, MT
- $18 - $19 an hour
- Part-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
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Part Time Night Audit
Glacier International Lodge —Kalispell, MT
Use established greeting when answering the phone or meeting guests in person. Responsible for the overall operations and appearance of the front desk of a…
$18 - $19 an hour
Quick Apply
Licensed Practical Nurse (LPN)
Whitefish Care and Rehabilitation —Whitefish, MT
Current *Licensed Practical Nurse (LPN)* license in good standing in the State of Montana. The Licensed Practical Nurse (LPN) provides direct nursing care to…
$34 - $40 an hour
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Hotel Front Office Supervisor-PM
Fairfield Inn & Suites —Grove City, OH
Assist in managing daily hotel operations, including front desk activities, guest services, and human resources functions.
From $17.67 an hour
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Hotel Front Desk Supervisor - Courtyard Columbus OSU
Courtyard Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
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Part Time Night Audit

Glacier International Lodge
Kalispell, MT

Quick Apply

Job Details

Part-time
$18 - $19 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Visitor query response
Hotel and accommodations payment processing
Cash amount verification
Operator switchboards
Audit report preparation
Night audit
Greeting customers
Answering guest questions
Shuttle driving
Financial issue resolution
Hotel public area cleaning
Audit Reporting
Public safety procedures
Needs-based selling
Hotel emergency procedures
Security
Telephone systems
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Suggestive selling
Accounting error correction
Hotel safety procedures
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Benefits:

Health insurance
Paid time off
Vision insurance
Competitive salary
Dental insurance
Employee discounts

The Night Auditor is responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. Responsible for the overall operations and appearance of the front desk of a hotel. Responsible for attending to the needs of guests, especially during check-in and check-out. The night auditor is the number one, frontline person whose service determines a guest's experience. Must be available to work from 8pm until 6am, weekends and holidays. Position can be part time or full-time year round. Very flexible and family-oriented work environment. Regular job incentives available. Shuttle driver/ Guest Service attendant on during audit shift until 2am.
ESSENTIAL JOB DUTIES AD RESPONSIBILITIES:
1. Provide a First-Rate Guest Experience.
2. Providing information to guests about hotel policies, services and amenities.
3. Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
4. Selling and upselling rooms to “walk-in” customers.
5. Partner with the sales department to ensure knowledge of key accounts and groups, along with tracking of company information.
6. Entering/changing reservation information on the computer system.
7. Posting charges to guest accounts.
8. Processing payments from guests.
9. Closing, balancing and making necessary corrections to guest accounts.
10. Counting and balancing cash, credit cards and direct bill accounts.
11. Investigation or analyzing out-of-balance situations and making adjustments or corrections as needed.
12. Completing various computer audit reports.
13. Performing all the duties as outlined in the training manual.
14. Listening for or anticipating and responding to guest complaints.
15. Operating hotel switchboard or PBX. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Find a way to say \"yes\" to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.
16. Cleaning the front desk and lobby area.
17. Balancing shift work and cash drawers.
19. You are a part of the property’s security team and are responsible to report any potential safety or security hazards to management immediately. Know all emergency procedures to follow and how to respond in the event of different types of emergencies.
19. Requires standing for long periods of time.

Any other duties assigned by Supervisor

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hotel front desk supervisor jobs in kalispell, mt

Part Time Night Audit

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