Top 80 Customer service representative Jobs in Kalispell Mt

Digital Services Representative I
WHITEFISH CREDIT UNION ASSOCIATION —Kalispell, MT
- Office
- High school diploma or GED
- 1 year
- Wellness program
- Paid holidays
Customer Support Representative
CHS Inc —Kalispell, MT
- $17.60 - $26.35 an hour
- Extended hours
- High school diploma or GED
- Analysis skills
- 1 year
- Profit sharing
- Disability insurance
Customer Service Representative
Logan Health —Kalispell, MT
- 8 hour shift
- Medical office experience
- Pass drug screening
- HIPAA
- Vision insurance
Customer Service Representative II
Motion Industries (MOT) —Kalispell, MT
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist
Loren's Auto Repair —Kalispell, MT
- $18 - $23 an hour
- Full-time
- In person
- Computer literacy
- Driver's License
- Typing
- Health insurance
- 401(k)
Quick Apply
Service Desk Representative
Endpoint Utility Corp —Flathead County, MT
- Email
- Customer service
- 1 year
- Communication skills
Customer Support Specialist
Glacier Bank —Whitefish, MT
- $18.70 - $24.51 an hour
- Extended hours
- Word processing
- Computer literacy
- Mid-level
- Profit sharing
- Health savings account
9d
Customer Success Manager
Univision Computers —Kalispell, MT
- Full-time
- Hybrid work
- Mid-level
- Office
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Reservations Coordinator, Pacific Northwest
Pursuit Collection —Columbia Falls, MT
- Online Application
- Hybrid work
- Mid-level
- Office
- Driver's License
Member Experience Associate - $21/hour + Commission
AAA NCNU —Kalispell, MT
- $21 an hour
- Full-time
- Hospitality
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Customer Service Agent - Kalispell Airport
Enterprise Mobility —Kalispell, MT
- $20 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- Driver's License
- Profit sharing
- Health insurance
Customer Service Representative
U-Haul —Kalispell, MT
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Service Business Development Team
Kalispell Auto Group —Kalispell, MT
- $40,000 - $55,000 a year
- Full-time
- Background check
- Dealership
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Lead Cashier and Customer Service Associate, Full-Time
Sportsman & Ski Haus —Kalispell, MT
- $18 - $20 an hour
- Weekends as needed
- In person
- Mid-level
- Cash register
- Ability to stand for extended periods
- Health insurance
Veterinary Customer Service Representative
Flathead Pet Emergency —Kalispell, MT
- $18 an hour
- Full-time
- In-person
- Entry level
- Employee discount
Quick Apply
Multi-Location Customer Service Specialist
Sherwin-Williams —Kalispell, MT
- $19.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative (Part-Time)
TWO MEN AND A TRUCK® —Columbia Falls, MT
- $21 - $24 an hour
- Part-time
- Bilingual
- Background check
- Pass drug screening
- Opportunities for advancement
Quick Apply
4d
Customer Service
A&W Montana-Columbia Falls —Columbia Falls, MT
- $14 - $20 an hour
- Part-time
- No experience needed
- Guest services
- Entry level
Quick Apply
Commercial Lines Certificate Specialist
Pike Insurance Services —Whitefish, MT
- Part-time
- Spanish
- Computer literacy
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Kalispell, MT
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Digital Services Representative I

WHITEFISH CREDIT UNION ASSOCIATION -
Kalispell, MT

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Job Details

Benefits

Wellness program
Paid holidays
Disability insurance
401(k) 3% Match
Health insurance
Flexible spending account
Tuition reimbursement
Paid time off
Pension plan
401(k) matching

Qualifications

Stakeholder engagement
Confidential information handling
Phone communication
High school diploma or GED
Productivity software
Bank Secrecy Act

Full Job Description

WHITEFISH CREDIT UNION

POSITION DESCRIPTION

Position Title: Digital Services Representative I - Available to fill in Kalispell, Missoula or Thompson Falls

Organizational Relationships: Reports to assigned Digital Services department manager

Supervisory Responsibilities: None

General Function: Serve as professional, knowledgeable and friendly “voice” of Whitefish Credit Union. Receive incoming calls and determine the products, services or resources that the member either requires or from which the member could benefit. Provide direct support services to members and potential members, and if unable to provide direct support, connect them with the appropriate WCU staff representative. Assist and support all Digital Services managers and representatives in departmental processes as assigned.

Position Functions:

Answer the majority of all inbound calls, determining the needs of the caller, and verify the caller’s identity, minimizing the caller’s time and effort in resolving their concern
Be knowledgeable of all aspects of the Digital Services Department through cross training
Identify products/services that might be beneficial to members and provide information about their value and benefit.
Perform teller functions for members (i.e., transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and last five transactions, reissue and reset pin numbers, process loan or credit card payments, etc.) to assure member’s needs are addressed in a polite and friendly manner.
Cross-sell online banking and online bill pay services and assist members in online banking enrollment and understanding the e-statement process.
Monitor and process loan payoff information and provide this communication to dealerships and insurance companies in an accurate and timely manner.
Assist other departments and branches with transactions as needed, provide support for the collections department and branch managers in fulfilling member requests and merchant verifications.

Report to work on time and as scheduled.
Perform other duties as assigned.

Position Requirements:

Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.

Ability and willingness to interact calmly and professionally with people from all backgrounds.

Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
Ability to follow oral and written instructions.
Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.

Ability to lift up to 15 lbs., with or without accommodation.

Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
Adhere to all Whitefish Credit Union policies and procedures.

Protect Member and Whitefish Credit Union confidential information.

Required Education and Experience:

High school diploma or equivalent.
1-3 years of similar or related experience, including preparatory experience.

Compensation Package

Competitive starting wage
100% paid health insurance for employee
- FSA (Flex plan) available
- Telehealth available
3% employer 401k contribution (no matching requirement)
8% employer pension plan contribution (following first year of employment)
11 paid federal holidays (Saturday holidays excluded)
17 days of PTO annually, accrued monthly
Life and disability insurance
Wellness program
Social Responsibility Policy – 24 hours annually of paid time for non-profit volunteer efforts
Tuition Reimbursement Program – application-eligible following one year of employment

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to change and revision at any time. Position functions and requirements are listed as guidelines only and the job is not necessarily limited to these specifications.

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Refine Your Search

customer service representative jobs in kalispell mt

Digital Services Representative I

Customer Support Representative

Customer Service Representative

Customer Service Representative II

Customer Service Specialist

Service Desk Representative

Customer Support Specialist

Customer Success Manager

Reservations Coordinator, Pacific Northwest

Member Experience Associate - $21/hour + Commission

Customer Service Agent - Kalispell Airport

Customer Service Representative

Service Business Development Team

Lead Cashier and Customer Service Associate, Full-Time

Veterinary Customer Service Representative

Multi-Location Customer Service Specialist

Customer Service Representative (Part-Time)

Customer Service

Commercial Lines Certificate Specialist

Customer Service Associate I

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