Company Summary and Location
Global Parking Systems (GPS) are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country.
Global Parking Systems also partners with Metropolis (formerly SP Plus Parking Corporation), a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers.
Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.
Global Parking Systems Ito (HILO) Operations’ administrative offices are located at 73-200 Kupipi St., Kailua-Kona, HI 96740.
Scope of Position
The Cashier position involves customer interface at a specific facility or location. The individual selected for the Cashier position assists in the day-to-day parking lot cash handling operation of Ellison Onizuka Kona International Airport, utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
Essential Functions
To perform the Cashier position successfully, an individual must be able to perform satisfactorily perform each essential duty and responsibility listed below with little supervision:
· Responsible for being at work every scheduled day and on time
· Counts “bank” of revenue at beginning of shift to ensure starting total is correct
· Collects cash and/or validations and maintains security of cash
· Makes change and issues receipts or tickets to customers for each transaction
· Compute or re-computes the bill from the ticket showing the amount due per customer
· Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register
· Quotes prices for parking services for which money is received upon customer receipt
· Gives directions to customers to various locations in the city
· Completes lost ticket forms when original tickets cannot be located
· Resolve customer complaints independently or with the aid of a supervisor
· Answers telephone in a prompt and courteous manner
· Maintains cleanliness of booth and picks up trash in the surrounding area
· Conducts timely checks to see if a proper inventory of necessary work aids and supplies is located in the booth
· Verifies log of shift transactions against bank of “revenue” on hand
· Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected
· Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions
· Any other duties that may be assigned by the supervisor
Starting Hourly Rate of Pay
The starting rate of pay for the Cashier position is $19.00 hourly.
Work Environment
The work environment characteristics described here are representative of those that an individual encounters while performing the essential duties and responsibilities of the Cashier position:
· Employees work in and around potentially dangerous traffic situations
· While performing the duties of this job, the employee is required to be safety conscious at all times
· Employees are regularly exposed to fumes from either vehicles or airplanes
· The noise level in the work environment is usually moderate
Position Status and Availability
The individual selected for the Cashier position must be available to work a full-time shift including weekends, holidays and overnight if the primary shift is an overnight shift.
The garage location, schedule and shift may be subject to change to meet operational and/or client demands and needs.
Position Requirements
The requirements listed below are representative of the knowledge, skills and/or abilities required for an individual to successfully perform the Cashier position:
· Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions
· Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
· Ability to effectively respond to customer problems or complaints
Training Courses
The individual selected for the Cashier position must possess the knowledge, skills and ability to utilize a computer to ensure completion of online training courses in a timely manner.
Mathematical Skills
The individual selected for the Cashier position must possess the ability to:
· Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
· Make change
Language Skills
The individual selected for the Cashier position must possess the ability to:
· Read and comprehend simple instructions, short correspondence and memos
· Write clear and informative correspondence
· Effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization
Reasoning Skills
The individual selected for the Cashier position must possess the ability to:
· Apply common sense understanding to carry out detailed but standard written or oral instructions
· Deal with problems involving concrete variables in standardized situations
Adaptability
The individual selected for the Cashier position must possess the ability to:
· Shift priorities quickly based on operational needs
· Deal with change, delays or unexpected events in the work environment
Appearance
The individual selected for the Cashier position will be required to:
· Maintain a neat and clean appearance
· Be in complete uniform at all times
Physical Demands
The physical demands described are representative of those that must be met by the individual to successfully perform the essential functions of the Cashier position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the Cashier position, the individual is regularly required to:
· Sit
· Use hands to finger
· Handle or feel objects, tools or controls
· Reach with hands and arms
· Occasionally climb or balance
· Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by the Cashier position include:
· Close vision
· Peripheral vision
· Adjust focus
Education Requirements
The individual selected for the Cashier position must possess a:
· High school diploma or general equivalency diploma (GED)
· At least one (1) year of previous Cashier experience preferably in a parking garage
· At least one (1) year of previous cash handling experience
· At least one (1) year of customer service experience
Global Parking Systems is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Pay: $19.00 per hour
Benefits:
- Employee assistance program
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Cashier: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
