Top 434 Patient access occupations Jobs in Kansas

Customer Service Representative - Behavioral Health
CVS Health —Kansas
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Bilingual
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
11h
Healthcare Customer Service Representative (KS)
Healthcare Business Services Inc. —Wichita, KS
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
14d
Patient Access Representative
St Catherine Hospital Garden City —Garden City, KS
- $16.00 - $23.06 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Hospital
1d
Customer Service Rep – Healthcare (Remote)
Concentrix —Kansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Patient Access Coordinator
Hanger, Inc. —Olathe, KS
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Windows
- Paid parental leave
- Paid holidays
Healthcare Contact Center Agent - Remote US
Gainwell Technologies —Kansas
- $29,100 - $41,600 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Travel reimbursement
- Profit sharing
9h
Customer Service -Patient Access Associate I
R1 RCM, Inc. —Wichita, KS
- $14.00 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
Patient Access Rep
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
14d
CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
Patient Access Representative
The University of Kansas Health System —Louisburg, KS
- Part-time
- High school diploma or GED
- Cleaning
- Entry level
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Kansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Patient Registrar PRN
Menorah Medical Center —Overland Park, KS
- PRN
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Kansas
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
1d
Patient Registration Rep - PRN
The University of Kansas Health System —Olathe, KS
- Part-time
- Hospital
- Inpatient
- Administrative experience
Patient Registration Representative
The University of Kansas Health System —Great Bend, KS
- Part-time
- Hospital
- Inpatient
- High school diploma or GED
4d
Overnight Patient Access Representative - Full Time Pittsburg
Mercy —Pittsburg, KS
- Overnight shift
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Patient Access Liaison
LUX Infusion —Overland Park, KS
- $23 - $30 an hour
- Microsoft Excel
- Customer service
- Mid-level
Quick Apply
10d
Patient Access Representative- FT Days
The University of Kansas Health System —Olathe, KS
- Full-time
- High school diploma or GED
- Clinic
- Cleaning
7d
US-Patient Access Assoc I
R1 RCM, Inc. —Wichita, KS
- $14.50 - $18.99 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Patient Registration Coordinator
Behavioral Health Group —Overland Park, KS
- No nights
- Addiction Medicine
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative - Behavioral Health

CVS Health -
Kansas

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
11 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Live chat
Customer records maintenance
Computer operation
Word processing
Computer literacy
De-escalation techniques
Conflict de-escalation
Communication platforms
High school diploma or GED
Client database systems
Productivity software
Customer information system software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Summary:

CVS Aetna has an opportunity available for a full-time Customer Service Representative aligned with the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding/resolution, and member education around online resources. The Customer Service Representative guides the members through their members’ benefit plans and Aetna policy/procedures. They will also be expected to have knowledge of regulatory guidelines governing these resources.

The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting.

Training Schedule:

Monday–Friday, 10:00 AM–6:30 PM EST
Duration: 8 weeks

Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST
Shift will be assigned after offer and subject to change at least once a year.

Key Responsibilities:

The Customer Service Representative's responsibilities include (but are not limited to) the following:

Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.
Creates an emotional connection with members by understanding and engaging them to champion their best health.
er records within the overall member management system
Provides introductory information and connects members with additional and appropriate benefits/external resources.
Performs a review of members’ claim history to ensure accurate tracking of benefit maximums, including deductible and coinsurance levels.
Explains members’ rights and responsibilities in accordance with our plan sponsors’ contracts.
Sends outbound e-mails to members where and as needed.
Supports members with troubleshooting and deescalating where needed.
Escalates queries and concerns when it is deemed necessary.
Ensures that members are satisfied with products/services by handling complaints and inquiries.
Works with the customer service team to share solutions and processes.
Embodies the CVS Core values in each interaction.

Required Qualifications:

1-3 years of call center and/or customer service experience.
1-3 years of healthcare and/ or medical insurance experience.
Basic computer knowledge and technical skills to use IP phones, customer records management, word processing, database, and e-mail/chat programs.
A private and confidential workspace free from distractions.
A hardwired connection is required (i.e., an Ethernet connection).
Time management skills to promptly respond to e-mails, call, and chat messages.
Active listening skills to effectively handle members who may be upset.

Preferred Qualifications:

Background in mental health or human services.
Bilingual or multilingual skills.
Experience working from home in a remote role.

Educational Requirements:

A high school diploma or equivalent is required.
Associates degree preferred.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

patient access occupations jobs in kansas

Customer Service Representative - Behavioral Health

Healthcare Customer Service Representative (KS)

Patient Access Representative

Customer Service Rep – Healthcare (Remote)

Patient Access Coordinator

Healthcare Contact Center Agent - Remote US

Customer Service -Patient Access Associate I

Patient Access Rep

CUSTOMER SERVICE REP

Patient Access Representative

Customer Service Rep – Healthcare (UMA Grads, Remote)

Patient Registrar PRN

Seasonal (Temporary) Customer Service Call Center Agent

Patient Registration Rep - PRN

Patient Registration Representative

Overnight Patient Access Representative - Full Time Pittsburg

Patient Access Liaison

Patient Access Representative- FT Days

US-Patient Access Assoc I

Patient Registration Coordinator

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Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST

Shift will be assigned after offer and subject to change at least once a year.

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