Top 27 Administrative coordinator Jobs in Kapolei, Hi

Customer Experience Coordinator
Diamond Head Windows and Doors —‘Aiea, HI
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Administrative Coordinator
Bishop & Company, Inc. —Honolulu, HI
- $25 - $28 an hour
- Contract
- Microsoft Excel
- Oracle
- Microsoft Outlook
Quick Apply
Finance and Administrative Coordinator
Bering Straits Native Corporation —Wahiawā, HI
- $42.45 an hour
- Background check
- Customer service
- Pass drug screening
Quick Apply
ADMINISTRATIVE & DISPATCH COORDINATOR $25/HR + FAMILY MEDICAL AND DENTAL
HTM Contractors —Honolulu, HI
- $25 an hour
- Online Application
- Mid-level
- Residential
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Administrative Coordinator, Home Health
BAYADA Home Health Care —Honolulu, HI
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Regional Operations Coordinator
Access to Independence, Inc. —Honolulu, HI
- $28 - $34 an hour
- Weekends as needed
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Housekeeping Coordinator - Full Time
Hyatt Regency Waikiki Beach Resort and Spa —Honolulu, HI
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Hotel
- Organizational skills
- Paid holidays
- Disability insurance
13d
Facilities & Store Operations Coordinator
Na Hoku, Inc. —Honolulu, HI
- From $22 an hour
- Full-time
- Background check
- Microsoft Outlook
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
3d
Client Experience Coordinator
The Systemcenter, Inc. —Honolulu, HI
- $20 - $24 an hour
- Full-time
- Inventory management
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
9h
Protestant Administrative Religious Education Coordinator – RSO North
Ladgov Corporation —Schofield Barracks, HI
- Part-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick Apply
Coordinator Resort - Ka Haku, a Hilton Club
Hilton Grand Vacations —Honolulu, HI
- $31.25 - $31.75 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Protestant Administrative Religious Education Coordinator – RSO South
Ladgov Corporation —Honolulu, HI
- Part-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick Apply
Administrative Coordinator
Griswold Home Care for Oahu —Honolulu, HI
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Catholic Administrative Religious Education Coordinator
Ladgov Corporation —O'ahu, HI
- Part-time
- Classroom
- Mid-level
- Bachelor's degree
Quick Apply
Branch Coordinator
Mainscape Inc. —Honolulu, HI
- $55,000 - $80,000 a year
- 18 years or older
- Microsoft Outlook
- Office
Quick Apply
Operations Coordinator
University of Hawaii —Honolulu, HI
- Weekends as needed
- Word processing
- Office
- 8 years
7d
Catholic Administrative Pastoral Life Coordinator
Ladgov Corporation —O'ahu, HI
- Part-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Administrative Coordinator
Kupu —Honolulu, HI
- $20.00 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- Ability to climb stairs
Quick Apply
Executive Coordinator
Re-use Hawaii —Honolulu, HI
- $22 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Marketing Administration Coordinator
Hilton Grand Vacations —Honolulu, HI
- $21 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance

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Customer Experience Coordinator

Diamond Head Windows and Doors -
‘Aiea, HI

Quick Apply

Job Details

Full-time
$22 - $26 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Microsoft Outlook
Phone communication
Scanning
Administrative experience
High school diploma or GED
Dispatching
Office record organization
Customer data entry

Full Job Description

Job Overview

Diamond Head Windows & Doors is seeking a professional, organized, and customer-focused Customer Experience Coordinator to serve as the first point of contact for our customers while ensuring a seamless front-office and customer service experience.

This role is responsible for creating a positive first impression by welcoming customers, answering inquiries, coordinating communication, and supporting the day-to-day administrative operations of the office. Beyond traditional receptionist responsibilities, this position helps ensure customers receive timely, accurate, and professional communication throughout their experience with the company while supporting efficient coordination between sales, operations, installation, and other departments.

The ideal candidate is service-oriented, highly organized, proactive, and enjoys building relationships while keeping multiple priorities moving. This individual takes ownership of the customer experience, identifies opportunities to improve processes, and contributes to the overall success of a growing organization.

The Opportunity

This is the seat at the front of the business. For most customers the first contact with Diamond Head is a phone call, an email, or a walk through our front door, and all three run through this person.

The company is growing and the front office has outgrown what a receptionist role covers. The Customer Experience Coordinator owns the front office and the customer communication that moves through it: the phones, the general inbox, the appointment calendar, and the paperwork that keeps jobs moving between sales, operations, installation, and service. Just as important, this is the person who notices that a customer has been waiting three days on an answer and gets it resolved.

What You’ll Own

The front phone and the front door. Answer and route incoming calls, greet customers and vendors, and keep the lobby a place people are glad to sit in. Callers reach a person during business hours.
Customer communication. Respond to customer questions by phone and email, confirm appointments, and communicate schedule changes before the customer has to ask. Stay professional when the news is not good.
Follow-through to close. Track every open customer request in one place and stay on it until it is resolved. Escalate the ones that need a manager rather than letting them sit.
The appointment calendar. Schedule and confirm customer appointments, and keep the calendar accurate when sales, installation, and service are all changing it.
Records and documents. Scan, file, and enter customer and job records accurately, so the next person who opens the file can trust what is in it.
Office operations. Mail, deliveries, supplies, and the day-to-day organization that keeps the office running.
The process itself. Notice the questions we answer over and over, the handoffs that drop, and the steps that waste time. Write them down and propose the fix.

What We’re Looking For

Required

Two or more years in customer service, reception, scheduling, or office administration.
Clear, professional writing and phone presence. You can explain a delay to an unhappy customer and keep them a customer.
Comfortable in Outlook, Word, and Excel, and quick to pick up new systems.
Organized enough to hold twenty open items in a system rather than in your head.
Accurate. A detail in a customer record is either right or it costs someone a day.
Reliable attendance and punctuality. The front desk cannot be empty.
High school diploma or equivalent.

Strongly preferred

Experience in construction, home improvement, or another trade where jobs get scheduled, rescheduled, and installed.
Experience with a CRM, dispatch, or scheduling system.
Experience coordinating across departments rather than working a single queue.
A record of improving a process, not only working inside one.

The Right Person

The person who does well here likes people and likes order, and doesn’t treat those as competing. They take ownership of a customer’s problem rather than simply passing it along. They stay calm when three things go wrong at once, follow up without being asked twice, and take pride in making sure customers feel taken care of.

They enjoy solving problems, keeping things organized, and working across departments to get things done. Over time, they become someone the rest of the team relies on because when something is handed to them, it gets handled.

If that sounds like you, and you want to grow with a locally owned company that takes customer service seriously, we’d like to hear from you.

Pay: $22.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

administrative coordinator jobs in kapolei, hi

Customer Experience Coordinator

Administrative Coordinator

Finance and Administrative Coordinator

ADMINISTRATIVE & DISPATCH COORDINATOR $25/HR + FAMILY MEDICAL AND DENTAL

Administrative Coordinator, Home Health

Regional Operations Coordinator

Housekeeping Coordinator - Full Time

Facilities & Store Operations Coordinator

Client Experience Coordinator

Protestant Administrative Religious Education Coordinator – RSO North

Coordinator Resort - Ka Haku, a Hilton Club

Protestant Administrative Religious Education Coordinator – RSO South

Administrative Coordinator

Catholic Administrative Religious Education Coordinator

Branch Coordinator

Operations Coordinator

Catholic Administrative Pastoral Life Coordinator

Administrative Coordinator

Executive Coordinator

Marketing Administration Coordinator

I want to receive the latest job alert for administrative coordinator in kapolei, hi

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