Top 263 Customer coordinator Jobs in Kapolei, Hi

Customer Experience Coordinator
Diamond Head Windows and Doors —‘Aiea, HI
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
11d
Staff Assistant
State of Hawaii —O'ahu, HI
- $3,750 - $4,167 a month
- Monday to Friday
- Office
- US work authorization
- Organizational skills
- Mileage reimbursement
- Commuter assistance
11d
Patient Coordinator
COMPLETE DERMATOLOGY L.L.C. —Kapolei, HI
- $12 - $16 an hour
- Full-time
- Computer literacy
- HIPAA
- Windows
Quick Apply
Finance and Administrative Coordinator
Bering Straits Native Corporation —Wahiawā, HI
- $42.45 an hour
- Background check
- Customer service
- Pass drug screening
Quick Apply
Coordinator Resort - Ka Haku, a Hilton Club
Hilton Grand Vacations —Honolulu, HI
- $31.25 - $31.75 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
12d
E-Commerce Order Fulfillment & Customer Service Coordinator
Nick Kuchar Art & Design Co. —Kapolei, HI
- $22 - $26 an hour
- Full-time
- Background check
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
6d
Annual Giving Coordinator
Hawaii Foodbank —Honolulu, HI
- $50,000 - $60,000 a year
- Weekends as needed
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Math Academic Tutor - Nu'uanu
YMCA of Honolulu —Honolulu, HI
- $20.75 - $26.75 an hour
- Part-time
- Background check
- Classroom
- Customer service
- Referral program
Quick Apply
Patient Care Coordinator
Artistry Medspa —Honolulu, HI
- From $20 an hour
- Part-time
- Vital signs
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sales Coordinator
The Systemcenter, Inc. —Honolulu, HI
- $21.00 - $26.45 an hour
- Email
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid training
- Health insurance
Quick Apply
12d
Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Waipahu, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - TRX
YMCA of Honolulu —Hawaii
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - All Formats
YMCA of Honolulu —Mililani Town, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - MOSSA
YMCA of Honolulu —Mililani Town, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Home Care Coordinator
Home Instead Honolulu —Honolulu, HI
- $21 - $25 an hour
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- 401(k)
Quick Apply
7d
Group Exercise Instructor - Cycling
YMCA of Honolulu —Wai‘alae, HI
- $21.75 - $29.00 an hour
- Part-time
- CPR Certification
- Customer service
- Mid-level
- Referral program
Quick Apply
Group Exercise Instructor - Cycling
YMCA of Honolulu —Kailua, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Language Arts Academic Tutor - Leeward
YMCA of Honolulu —Waipahu, HI
- $20.75 - $26.75 an hour
- Part-time
- Background check
- Customer service
- Research
- Referral program
Quick Apply
Math Academic Tutor - Kalihi
YMCA of Honolulu —Honolulu, HI
- $20.75 - $26.75 an hour
- Part-time
- Background check
- Classroom
- Customer service
- Referral program
Quick Apply
13d
Registered Nurse-5K Sign on bonus!
Palolo Chinese Home —Honolulu, HI
- $40 - $50 an hour
- Overtime
- Pass drug screening
- Mid-level
- Criminal background check
- Paid holidays
- Health insurance
Quick Apply

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customer coordinator jobs near kapolei, hi

Customer Experience Coordinator

Diamond Head Windows and Doors -
‘Aiea, HI

Quick Apply

Job Details

Full-time
$22 - $26 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Microsoft Outlook
Phone communication
Scanning
Administrative experience
High school diploma or GED
Dispatching
Office record organization
Customer data entry

Full Job Description

Job Overview

Diamond Head Windows & Doors is seeking a professional, organized, and customer-focused Customer Experience Coordinator to serve as the first point of contact for our customers while ensuring a seamless front-office and customer service experience.

This role is responsible for creating a positive first impression by welcoming customers, answering inquiries, coordinating communication, and supporting the day-to-day administrative operations of the office. Beyond traditional receptionist responsibilities, this position helps ensure customers receive timely, accurate, and professional communication throughout their experience with the company while supporting efficient coordination between sales, operations, installation, and other departments.

The ideal candidate is service-oriented, highly organized, proactive, and enjoys building relationships while keeping multiple priorities moving. This individual takes ownership of the customer experience, identifies opportunities to improve processes, and contributes to the overall success of a growing organization.

The Opportunity

This is the seat at the front of the business. For most customers the first contact with Diamond Head is a phone call, an email, or a walk through our front door, and all three run through this person.

The company is growing and the front office has outgrown what a receptionist role covers. The Customer Experience Coordinator owns the front office and the customer communication that moves through it: the phones, the general inbox, the appointment calendar, and the paperwork that keeps jobs moving between sales, operations, installation, and service. Just as important, this is the person who notices that a customer has been waiting three days on an answer and gets it resolved.

What You’ll Own

The front phone and the front door. Answer and route incoming calls, greet customers and vendors, and keep the lobby a place people are glad to sit in. Callers reach a person during business hours.
Customer communication. Respond to customer questions by phone and email, confirm appointments, and communicate schedule changes before the customer has to ask. Stay professional when the news is not good.
Follow-through to close. Track every open customer request in one place and stay on it until it is resolved. Escalate the ones that need a manager rather than letting them sit.
The appointment calendar. Schedule and confirm customer appointments, and keep the calendar accurate when sales, installation, and service are all changing it.
Records and documents. Scan, file, and enter customer and job records accurately, so the next person who opens the file can trust what is in it.
Office operations. Mail, deliveries, supplies, and the day-to-day organization that keeps the office running.
The process itself. Notice the questions we answer over and over, the handoffs that drop, and the steps that waste time. Write them down and propose the fix.

What We’re Looking For

Required

Two or more years in customer service, reception, scheduling, or office administration.
Clear, professional writing and phone presence. You can explain a delay to an unhappy customer and keep them a customer.
Comfortable in Outlook, Word, and Excel, and quick to pick up new systems.
Organized enough to hold twenty open items in a system rather than in your head.
Accurate. A detail in a customer record is either right or it costs someone a day.
Reliable attendance and punctuality. The front desk cannot be empty.
High school diploma or equivalent.

Strongly preferred

Experience in construction, home improvement, or another trade where jobs get scheduled, rescheduled, and installed.
Experience with a CRM, dispatch, or scheduling system.
Experience coordinating across departments rather than working a single queue.
A record of improving a process, not only working inside one.

The Right Person

The person who does well here likes people and likes order, and doesn’t treat those as competing. They take ownership of a customer’s problem rather than simply passing it along. They stay calm when three things go wrong at once, follow up without being asked twice, and take pride in making sure customers feel taken care of.

They enjoy solving problems, keeping things organized, and working across departments to get things done. Over time, they become someone the rest of the team relies on because when something is handed to them, it gets handled.

If that sounds like you, and you want to grow with a locally owned company that takes customer service seriously, we’d like to hear from you.

Pay: $22.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer coordinator jobs in kapolei, hi

Customer Experience Coordinator

Staff Assistant

Patient Coordinator

Finance and Administrative Coordinator

Coordinator Resort - Ka Haku, a Hilton Club

E-Commerce Order Fulfillment & Customer Service Coordinator

Annual Giving Coordinator

Math Academic Tutor - Nu'uanu

Patient Care Coordinator

Sales Coordinator

Group Exercise Instructor - Aqua Formats

Group Exercise Instructor - TRX

Group Exercise Instructor - All Formats

Group Exercise Instructor - MOSSA

Home Care Coordinator

Group Exercise Instructor - Cycling

Group Exercise Instructor - Cycling

Language Arts Academic Tutor - Leeward

Math Academic Tutor - Kalihi

Registered Nurse-5K Sign on bonus!

I want to receive the latest job alert for customer coordinator in kapolei, hi

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