Top 831 Client specialist Jobs in Katy Tx

Personal Injury Law Firm Client Intake Manager
Mostyn Law Firm —Houston, TX
- $30 - $38 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Health insurance
- Dental insurance
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Survey Research Specialist I
Decision Information Resources Inc —Houston, TX
- $56,925 - $65,464 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- 1 year
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Business Consultant
AMII - Academy of Minimally Invasive Implantology —Houston, TX
- $50,000 - $151,000 a year
- Weekends as needed
- Background check
- Management
- Sales
- Mileage reimbursement
- Paid holidays
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Security & Smart Home Sales Specialist
Bulldog /ADT Security Services, LLC —Katy, TX
- $10,000 - $12,000 a month
- Urgently hiring
- Background check
- 18 years or older
- Driver's License
- Paid training
- Health insurance
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Healthcare Marketer
Confidential —Sugar Land, TX
- $45,000 - $47,000 a year
- Full-time
- Sales
- Urgent Care
- Mid-level
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Security Specialist - Part Time
Security Industry Specialists —Katy, TX
- $20.50 an hour
- Part-time
- High school diploma or GED
- Entry level
- Paid time off
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Security Specialist - Full Time
Security Industry Specialists —Katy, TX
- $20.50 an hour
- Full-time
- High school diploma or GED
- Entry level
- Dental insurance
- 401(k)
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5d
Benefits Representative
AMBA —Katy, TX
- $65,000 - $90,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
- Retirement plan
Data Automation Assistant
The Debt Defenders by Ciment Law Firm, PLLC —Katy, TX
- $20 - $22 an hour
- Computer Science
- JavaScript
- APIs
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Sales Specialist (Part-Time)
Rag & Bone —Cypress, TX
- $16 - $18 an hour
- Part-time
- Inventory management
- Merchandising
- Entry level
- Employee discount
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Speech Language Pathologist (CF or CCC-SLP)
Cole Health —Cypress, TX
- $33 - $41 an hour
- 8 hour shift
- Mid-level
- Master's degree
- Pediatrics
- Continuing education credits
- Paid holidays
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Hybrid BCBA - corporate clinical training specialist
SOS Franchising —Houston, TX
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Applied behavior analysis
- 5 years
- Continuing education credits
- Health insurance
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A+D Representative - Business Development
WRG —Houston, TX
- From $70,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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RN Health Coach (Harris County, Texas)
Genuine Health Group LLC —Harris County, TX
- $84,000 a year
- Full-time
- Spanish
- Nursing
- RN License
- Paid holidays
- Health insurance
Quick Apply
6d
Program Specialist V, IDD Services, Pos. #593, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $58,477.77 - $62,642.85 a year
- Full-time
- Spanish
- Clean driving record
- RN License
- Mileage reimbursement
- Loan repayment program
5h
Epoxy Installer (2 years exp.)
ACP —Houston, TX
- $17 - $21 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Home Elevator Installation Specialist & Project Lead (Remodeling and Handyman Experience)
LiveWell Mobility and Modifications —Houston, TX
- $22 - $28 an hour
- Overtime
- Background check
- Clean driving record
- Management
- Fuel card
- Opportunities for advancement
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4h
Pediatric SLP-Feeding Therapy Focus | Speech-Language Pathologist | Clinic-Based | Houston, TX
Honeybee Hires —Houston, TX
- $70,000 - $85,000 a year
- Part-time
- Bilingual
- Mid-level
- Clinic
- Wellness program
- Continuing education credits
Quick Apply
Bilingual Asset Recovery Specialist - (3 years Cold Calling & Closing Sales Required)
Titan Property Services, LLC —Houston, TX
- $2,400 - $13,000 a month
- Full-time
- Bilingual
- Spanish
- Sales
- Health insurance
- Dental insurance
Quick Apply
Control Systems Specialist (SIS)
CONTECH CONTROL SERVICES —Houston, TX
- $45 - $85 an hour
- Overtime
- Background check
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply

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client specialist jobs near katy tx

Personal Injury Law Firm Client Intake Manager

Mostyn Law Firm -
Houston, TX

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Personal injury law
Team development
Team management
Law office
Call center management

Full Job Description

Position Overview

Mostyn Law Firm is seeking a Client Intake Manager to lead, develop, and drive performance within our intake department.

This is not a passive administrative role. This position is responsible for owning intake performance, improving conversion, coaching staff, and ensuring every potential client interaction is handled with urgency, structure, and professionalism. Our intake team is the front line of the firm and plays a critical role in case acquisition, client experience, and overall firm growth.

Applicants must provide specific metrics and examples in their responses to pre-screen questions. Vague or incomplete answers will not be considered.

What You Will Own

Lead and manage a team of Intake Specialists handling high call volume
Drive conversion performance from initial call to signed client
Coach, train, and develop staff through real-time feedback and call reviews
Establish and enforce intake standards, scripts, and workflows
Ensure speed-to-contact and follow-up execution across all leads
Monitor and report on key metrics, including:
Call volume
Conversion rates
Retained cases
Follow-up completion
Partner with Marketing and Pre-Lit teams to ensure lead quality and proper case qualification
Identify breakdowns in process and implement solutions quickly
Create accountability and consistency within the intake team

What Success Looks Like

Increased signed client rate and reduced missed opportunities
Consistent, structured call handling across the team
Strong follow-up discipline and reduced lead drop-off
Intake team that is coachable, accountable, and performance-driven
Clear visibility into intake metrics and performance trends

Who You Are

You have experience leading teams in high-volume call environments (call center, intake, client services, etc.)
You are performance-driven and comfortable being accountable to numbers
You know how to coach people, not just manage them
You are organized, decisive, and solution-oriented
You move with urgency and expect the same from your team
You can balance client empathy with operational efficiency
You are comfortable working in a fast-paced, high-growth environment

Preferred Experience

3+ years in team leadership or supervisory role
Background in call center, intake, or client-facing operations
Experience working with KPIs, reporting, and performance tracking

Legal intake or personal injury experience is a plus, but not required

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many intake specialists have you directly managed at one time? What was the team size and structure?
What was your team’s average lead-to-signed conversion rate?
How quickly were new leads expected to be contacted in your prior role?
Your team’s conversion rate drops significantly in one week. What are your first 3 steps within 24 hours?
What is the highest lead-to-signed conversion rate you have personally managed or achieved? If you do not know this number, explain why.
Walk me through how you convert a qualified lead on the first call, including how you handle hesitation and get the client signed without requiring an office visit.
What was your team’s lead-to-signed conversion rate? What was your average speed-to-lead, and what specific actions did you take to improve both?
One of your intake specialists is converting at 8% while the team average is 20%. What exact steps do you take in the first 48 hours to fix it?
Describe a time you had to address low conversion performance. What were the metrics, what actions did you take, and what was the result?
A new lead has not been contacted in 15 minutes. What do you do immediately, and what system do you have in place to prevent this from happening?
What specific results have you produced in a conversion-driven environment, and how did you achieve them?

Work Location: In person

Quick Apply

Refine Your Search

client specialist jobs in katy tx

Personal Injury Law Firm Client Intake Manager

Survey Research Specialist I

Business Consultant

Security & Smart Home Sales Specialist

Healthcare Marketer

Security Specialist - Part Time

Security Specialist - Full Time

Benefits Representative

Data Automation Assistant

Sales Specialist (Part-Time)

Speech Language Pathologist (CF or CCC-SLP)

Hybrid BCBA - corporate clinical training specialist

A+D Representative - Business Development

RN Health Coach (Harris County, Texas)

Program Specialist V, IDD Services, Pos. #593, Corpus Christi, TX

Epoxy Installer (2 years exp.)

Home Elevator Installation Specialist & Project Lead (Remodeling and Handyman Experience)

Pediatric SLP-Feeding Therapy Focus | Speech-Language Pathologist | Clinic-Based | Houston, TX

Bilingual Asset Recovery Specialist - (3 years Cold Calling & Closing Sales Required)

Control Systems Specialist (SIS)

I want to receive the latest job alert for client specialist in katy tx

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