Top 61 Guest services manager Jobs in Kauai Hi

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $83,000 - $87,000 a year
- Full-time
- Inventory management
- 5 years
- Mid-level
- Free parking
- Paid parental leave
7d
Guest Services Manager
Marriott International, Inc —Koloa, HI
- $75,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
Director of Front Office
Marriott's Waiohai Beach Club —Koloa, HI
- $88,695 - $98,550 a year
- Full-time
- Clean driving record
- Mid-level
- Hotel
- Relocation assistance
Guest Services Manager
1 Hotel Kauai, L.L.C. —Princeville, HI
- $85,000 - $100,000 a year
- Full-time
- English
- Mid-level
- Hotel
Operations Manager NE
The Westin Princeville Ocean Resort Villas —Princeville, HI
- $37.50 an hour
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- On-the-job training
Rooms Operations Manager
Marriott International, Inc —Koloa, HI
- $73,000 - $88,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Operations Manager
Marriott International, Inc —Princeville, HI
- $37.50 - $39.42 an hour
- Overtime
- Clean driving record
- Mid-level
- High school diploma or GED
- On-the-job training
8d
Guest Experience Manager - Koloa Landing
KOLOA LANDING AUTOGRAPH COLLECTION —Koloa, HI
- $65,000 - $75,000 a year
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
13d
Manager Concierge
Air Methods —Lihue, HI
- $55,625 - $83,525 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Assistant General Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $115,000 - $125,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Manager
Sonesta —Lihue, HI
- Weekends as needed
- Sanitation
- Mid-level
- Office
- Paid parental leave
- Health savings account
Reservations Agent/Salesperson
The Parrish Collection —Koloa, HI
- $22 - $30 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Free parking
- Health insurance
Quick Apply
Pizza Hut Assistant General Manager - Lihue
Pizza Hut Hawaii —Lihue, HI
- From $19 an hour
- Full-time
- Background check
- Sales
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Food and Beverage Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $80,000 - $90,000 a year
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More
Grand Hyatt Kauai —Koloa, HI
- $73,600 - $110,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Agent Experience Manager
Modus Closing —Koloa, HI
- $27.78 - $33.94 an hour
- Hospitality
- Inventory management
- Writing skills
- Paid holidays
- Disability insurance
9d
Catering Coordinator
1 Hotel Kauai, L.L.C. —Princeville, HI
- $31 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Food & Fun Manager
Marriott International, Inc —Princeville, HI
- $78,000 - $83,750 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Relocation assistance
8d
Guest Service Agent
Ko'a Kea Operations, LLC —Koloa, HI
- From $27.55 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Dental insurance
2d
Assistant Recreation Manager
Grand Hyatt Kauai —Koloa, HI
- $66,100 - $95,700 a year
- Weekends as needed
- CPR Certification
- Sanitation
- Mid-level

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Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Hilton -
Lihue, HI

Apply Now

Job Details

Full-time
$83,000 - $87,000 a year
7 days ago

Benefits

Free parking
Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Guest reservation booking
Staff supervision
Hotel policy compliance
Promoting products
Team supervision
Managing teams in a customer support role
Inventory management
5 years
Coaching
Greeting customers
Answering guest questions
Managing hospitality teams
Mid-level
Frontline customer support management
Performance management
Team development
Hotel and accommodations guest check-out
Increasing sales revenue
Hotel staff training
Office management
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Team motivation (leadership skill)

Full Job Description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Front Office Manager, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join the Opening Team at Hale Hōkūala Kauaʻ i, Curio Collection by Hilton!

Be part of something extraordinary from the very beginning. As an Assistant Front Office Manager, you'll play a key role in shaping the guest experience at Hale Hōkūala Kauaʻ i, a new oceanfront destination overlooking the Pacific Ocean and Haʻ upu Mountain. Located near Kalapaki Beach, Nawiliwili Harbor, and The Ocean Course at Hō kū ala, this 210-room resort offers a unique opportunity to help launch a hotel that celebrates the spirit, culture, and natural beauty of Kauaʻ i. Team Members enjoy Hilton travel benefits, complimentary parking and meals, a supportive culture, and excellent opportunities for career growth.

The ideal candidate will possess: - 3 to 5 years front office or hospitality management experience - Schedule flexibility - Experience in supervising or managing full-service hotels - Training experience is highly preferred Shift pattern: full-time, including overnights, weekends and holidays. Here's what you'll do during a typical day: - Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards - Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience - Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth - Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions - Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards - Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience - Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment |What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.

Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests.

We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.|EOE, including disability/vets

Apply Now

Refine Your Search

guest services manager jobs in kauai hi

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Guest Services Manager

Director of Front Office

Guest Services Manager

Operations Manager NE

Rooms Operations Manager

Operations Manager

Guest Experience Manager - Koloa Landing

Manager Concierge

Assistant General Manager

Front Desk Manager

Reservations Agent/Salesperson

Pizza Hut Assistant General Manager - Lihue

Food and Beverage Manager

Assistant Guest Experience/VIP Manager - Benefits include Medical, Dental, Vision, Free Room Nights, Paid Time-off and Much More

Agent Experience Manager

Catering Coordinator

Food & Fun Manager

Guest Service Agent

Assistant Recreation Manager

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