LOCATION: KONA COMMUNITY HOSPITAL | General-Rural Health Clinic
POSITION STATUS: FTE 1.00 | TEMPORARY with BENEFITS
SALARY RANGE: BU00 | EXEMPT-EXCLUDED
SALARY RATE: $60,154.00 (Annual Salary) based on the FTE
JOB DUTIES:
JOB SUMMARY:
This is an “on the floor” coordinating position, which balances clinical support staff, facility, and ancillary resources with the objective of optimizing provider and clinic efficiency consistent with high patient service and quality standards. They operate at a high level of discretion and independent decision making. Provides individualized supervision to service support staff that strengthens and develops their capacity to effectively respond to a range of diagnostic and presenting problems. Builds supervisory sensitivity towards individuals of diverse cultural, socioeconomic, and lifestyle backgrounds. The Clinical Coordinator ensures that the delivery of high-quality care, cost efficiency measures, and culturally sensitive services comply with all Federal, State, and Local agency policies and procedures, while supporting Kona Community Hospital's organizational culture and Code of Conduct.
Essential Functions:
Supervise office and clinical support staff with supervisory duties including instructing, planning, assigning work, reviewing work, maintaining standards, coordinating activities, assist in selecting new employees, completing performance reviews, allocating personnel, acting on employee problems, recommending employee discipline.Responds promptly to changes in workload or staffing assignments as necessary to achieve optimal productivity and efficiency considering staff skills and experience.Coordinate time off requests for non-provider clinical and non-clinical staff with appropriate personnel to ensure coverage.Responsible for planning and implementation of office functions, which includes establishing work procedures and standards to improve efficiency and productivity to best serve our patients.Provides training, guidance, and supervision to office staff in daily practice functions.Support management in interviewing and hiring candidates for open clinical and non-clinical positions.Reviews all employee time off requests and makes decisions to approve or deny based on scheduling needs.In collaboration with the Practice Manager, resolves personnel problems, conducts meetings pertinent to staffing issues and documents appropriately.In collaboration with the Practice Manager, manages staff performance and evaluations including supervising, coaching, and disciplinary action for front office and clinical staff.Assists with feedback to management on staff 90-day evaluation and annual performance appraisals.Provide ongoing training for staff to ensure that productivity and knowledge of overall processes are maintained and improved.Provide back or front office coverage for sick call/vacation when needed.Attend department and other meetings as directed.Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the Practice Manager/President & CEO, formally or informally, either verbally or in writing.
THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.
EDUCATION:
Medical assistant training. Experience may be substituted for education.
WORK EXPERIENCE:
Previous clinical experience preferred.
SKILLS: Requires high level of self-motivation.Requires ability to read, assimilate and synthesize information in a timely manner to make effective decisions.Requires proficiency, good listening skills as well as good written and oral communication skills.Requires ability to teach and supervise other personnel.Requires ability to make competent decisions in stressful situations.Requires effective organizational skills/abilities.Requires good listening skills.
PHYSICAL CAPACITIES & ENVIRONMENTAL CONDITIONS:
Employees are subject to the risks inherent to working in a health care facility. The environment may cause high stress levels due to constant interruptions, high volume, urgency of issues, and interactions with a wide variety of professionals and personalities. This candidate must be able to communicate with people of diverse professional, educational and lifestyle backgrounds.
ALL CIVIL SERVICE JOB VACANCIES WILL BE POSTED FOR A MINIMUM OF TEN (10) CALENDAR DAYS
The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices
QUALITY OF EXPERIENCE: Possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must have been of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of this position. Provide a detailed description of your duties and responsibilities. If you worked on a part-time basis, indicate the average number of hours worked per week. Please note that experience will be based on a 40-hour workweek. Note: We will not postpone the recruitment process because of your failure to provide accurate and complete information concerning your qualifications.
MERIT OR CIVIL SERVICE SYSTEM: You must meet the minimum qualification requirements, including education, experience, other public employment requirements for State Civil Service employment, and HHSC Standards of Fitness. Only those applicants that are scheduled for an interview with the hiring manager will be contacted.
CITIZENSHIP AND RESIDENCE REQUIREMENT: Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under the federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.
VETERAN’S PREFERENCE: If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.
HEALTH AND PHYSICAL REQUIREMENTS: Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.
MEDICAL/PHYSICAL EXAMINATION REQUIREMENT: Offers of employment will be contingent on successfully passing a pre-employment physical examination, which includes drug screen and other regulatory medical requirements such as, but not limited to, two-step tuberculosis (TB) screen. The cost for physical examinations, except the cost for drug screening, shall be borne by the applicant and not the Hawaii Health Systems Corporation.
CRIMINAL/BACKGROUND, CREDENTIALING CHECKS: Applicable checks will be conducted periodically, and any associated costs may be borne by the applicant. Applicable checks may include, but are not limited to, state and federal criminal history records, child abuse and neglect registry check, adult protective services registry and sex offender registry records, etc. If a job offer is made or employment is begun prior to completion of all applicable checks, any offer of employment or continued employment is contingent upon satisfactory return of all required checks.
IMPORTANT APPLICATION/EMPLOYMENT INFORMATION
Administrative Review, subsequent appeals: For civil service positions, if you do not agree with a decision made by the Employment Office as to your non-qualification or non-selection for a position, you may complete a Request for Administrative Review form (available on the HHSC website) or you may submit a written request within twenty (20) days from the date of your sent notice to the Regional Chief Executive Officer/Designee. Your letter requesting the Administrative Review must include: 1) The job title(s) and recruitment number(s), 2) the specific reason(s) you are requesting the review noting if there is statute or rule violation, and 3) any additional information you want to submit to substantiate your request. If you do not submit your request within the twenty (20) days deadline, no Administrative Review will be conducted. Since the Administrative Review is a prerequisite to subsequent steps, failure to utilize this process will make you ineligible for subsequent appeals. The administrative review, formal complaint and/or appeals hearing will not necessarily postpone the recruitment process and/or rescind a selection. If you do not agree with the Administrative Review, you may file a Formal Compliant and then, if you are still not satisfied, you can appeal to the HHSC Merit Appeals Board.
CONTACT INFORMATION: KONA COMMUNITY HOSPITAL is located at 79-1019 Haukapila Street Kealakekua, HI 96750. For employment opportunities, please contact 808-733-4158, email:
[email protected] or visit our website at https://www.hhsc.org/.
Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at 808-733-4158 or email at
[email protected].
