Join One of Oregon's Premier Plastic Surgery Practices
At Neaman Plastic Surgery, we believe every patient deserves an exceptional experience—from the first phone call through the final payment of their claim. Our Billing Team plays a critical role in ensuring that happens.
We are seeking an experienced, detail-oriented Billing Specialist who thrives in a fast-paced environment and enjoys solving problems, working collaboratively, and taking ownership of the billing process. If you love healthcare finance, enjoy working insurance accounts from start to finish, and want to be part of an organization focused on excellence, we'd love to meet you.
Position Summary
The Billing Specialist is responsible for the accurate and timely processing of all aspects of medical billing and accounts receivable for Neaman Plastic Surgery, Neaman Surgery Center, Medi Spa, Hand Therapy, and Wellness Center services.
This position works closely with providers, surgery scheduling, front office, billing team and leadership to ensure claims are submitted accurately, payments are reconciled, denials are resolved promptly, and accounts receivable remain current.
This role requires exceptional attention to detail, strong analytical skills, excellent communication, and a commitment to outstanding patient service.
Responsibilities
Revenue Cycle Management
- Submit clean claims accurately and timely
- Review and correct claim edits
- Monitor electronic claim rejections
- Resolve clearinghouse errors
- Follow claims through the complete billing lifecycle
- Work insurance aging reports
- Research unpaid claims
- Appeal denied claims
- Process corrected claims
- Coordinate secondary billing
- Verify contractual adjustments
- Identify reimbursement trends and opportunities
Accounts Receivable
- Work assigned insurance AR daily
- Follow up with commercial, Medicare, Medicaid, and specialty carriers
- Research payment discrepancies
- Resolve underpayments and overpayments
- Process refunds as needed
- Maintain documentation of all payer communications
- Escalate recurring payer issues
Payment Posting & Reconciliation
- Review payment accuracy
- Assist with daily payment reconciliation
- Identify posting discrepancies
- Reconcile electronic remittance advice (ERA)
- Investigate unapplied payments
- Assist with month-end reconciliation processes
- Support balancing of deposits and payments
Billing & Coding Support
- Review charges for completeness
- Ensure documentation supports submitted charges
- Collaborate with coding staff regarding claim accuracy
- Assist providers and staff with billing questions
- Stay current on payer guidelines and billing regulations
Patient Financial Services
- Explain insurance benefits and balances
- Answer patient billing questions professionally
- Assist patients with payment arrangements
- Maintain confidentiality and compassion while discussing financial matters
Team Collaboration
- Work closely with scheduling, surgery center, front office, wellness, and clinical teams
- Participate in process improvement initiatives
- Assist with cross-training within the billing department
- Support departmental goals and productivity standards
Compensation & Benefits
- $30.00–$32.00 per hour, depending on experience
- Comprehensive benefits package
- Paid time off and paid holidays
- 401(k) with employer match
- Employee discounts on cosmetic and wellness services
- Supportive, collaborative, and team-oriented work environment
Qualifications
Required
- Minimum 2 years of medical billing and accounts receivable experience
- Strong knowledge of medical insurance billing
- Experience working insurance denials and appeals
- Experience with accounts receivable follow-up
- Knowledge of payment posting and reconciliations
- Understanding of EOBs and ERAs
- Excellent organizational skills
- Strong computer proficiency
- Exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to prioritize multiple tasks in a fast-paced environment
Preferred
- Plastic Surgery, ASC, surgical specialty, or multi-specialty experience
- Experience with Medicare, commercial insurance, workers' compensation, and auto claims
- CPT, ICD-10, and HCPCS knowledge
- Experience with Nextech EMR/PM software
- Familiarity with cosmetic and insurance-based billing
- Experience working denials through appeal to resolution
What Makes Someone Successful Here?
Our best team members are:
- Highly organized
- Naturally curious
- Excellent problem solvers
- Accountable
- Positive and team-oriented
- Calm under pressure
- Excellent communicators
- Patient-focused
- Willing to continuously learn
- Passionate about accuracy and efficiency
Why Join Neaman Plastic Surgery?
We aren't looking for someone who simply submits claims—we're looking for someone who wants to become part of an exceptional team that continually strives to improve.
At Neaman Plastic Surgery, you'll work alongside experienced professionals who value collaboration, integrity, accountability, and outstanding patient care. We invest in our employees, encourage professional growth, and believe every team member contributes to our success.
If you're looking for a place where your work truly matters and where excellence is the standard, we'd love to hear from you.
Pay: $30.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical Billling: 2 years (Required)
- insurance denials and appeals: 1 year (Required)
Work Location: In person
