Top 549 Service manager Jobs in Keller, Tx

Catering Service Manager
The Bowden Events & Weddings —Keller, TX
- $55,000 - $65,000 a year
- 8 hour shift
- Microsoft PowerPoint
- Microsoft Word
- Hospitality
- Paid training
- Health insurance
Quick Apply
12d
HVAC Service/Sales Manager
Comfort Land —Grapevine, TX
- $75,000 - $150,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Relocation assistance
Quick Apply
Assistant Service Manager/Service Advisor
Grapevine Ford Lincoln —Grapevine, TX
- $55,000 - $125,000 a year
- Full-time
- Dealership
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Airport Service Operations Manager- DFW Airport
Bradford Airport Logistics —Dallas, TX
- $80,000 - $85,000 a year
- Overnight shift
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
11d
Customer Service Manager
DHL —Roanoke, TX
- $70,000 - $104,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
10d
Correspondence Team Manager, Client Service Center
Louis Vuitton —Irving, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Service Project Manager
Trane Technologies —Fort Worth, TX
- $91,516.66 - $128,379.99 a year
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Service Manager
United Rentals, Inc. —Irving, TX
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
6d
Service Manager
Pem Payroll LLC —Lewisville, TX
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
3d
Service Manager
COLD FACTOR HEATING & AIR SERVICES —Flower Mound, TX
- $65,000 - $185,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Health insurance
Quick Apply
Service Operations Manager
RDO Equipment Co. —Fort Worth, TX
- $85,000 - $115,000 a year
- Customer service
- US work authorization
- Senior level
Quick Apply
Service Manager
BH Management —Fort Worth, TX
- $28.35 - $42.53 an hour
- Extended hours
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
5d
Service Manager
Friendly Chevrolet (TX) —Dallas, TX
- $120,000 - $160,000 a year
- Email
- Dealership
- Recruiting
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
10d
Customer Service Account Manager
McKesson —Irving, TX
- $75,600 - $126,000 a year
- Mid-level
- Office
- Continuous improvement
9d
Field Service Manager
RDO Equipment Co. —Irving, TX
- $70,000 - $90,000 a year
- Writing skills
- Mid-level
- Mentoring
Quick Apply
Regional Service Manager
Lion Real Estate Group, LLC —Irving, TX
- Urgently hiring
- Driver's License
- Plumbing
- Travel
- Mileage reimbursement
- Paid parental leave
Task Force General Manager- Select Service Division
Highgate Hotels Corporate Office TX —Irving, TX
- Full-time
- Office
- Hotel
- Travel
9d
Manager, Customer Service
Veritiv —Grand Prairie, TX
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Health savings account
- AD&D insurance
11d

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service manager jobs near keller, tx

Catering Service Manager

The Bowden Events & Weddings
Keller, TX

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
12 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft PowerPoint
Microsoft Word
Hospitality
Microsoft Excel
Sales
Customer service
Hotel event planning
English
Hospitality industry experience
Events management
Event customer service

Full Job Description

Summary: Uses discretion and independent judgement to manage the detailed process of bringing events to a successful conclusion, meeting or exceeding client needs and expectations and fulfilling the terms of each contract. Manage communication between the sales team and the operations staff to ensure that food, beverage, and event revenues are optimized, and details are clearly communicated and properly entered into the event management software program. Upsell the Bowden Events and Weddings food, beverage, event amenities, and services to prospective and assigned clients. Work with Director of Sales and Marketing to promote The Bowden Events and Weddings at in-house events.

Job Functions:

· Obtain and establish details of all customer and event records to include customer contact detail, food, beverage, event details, applicable documents, vendor notes, client concessions, special requests, floorplans, client correspondence and meetings, and all pertinent details into event management software program (EMS) to ensure client needs are met and communicated, and expectations are exceeded.

· Optimize revenue and enhance guest experience through the selling of additional amenities, menu items and services.

· Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated in a timely manner.

· Ensure financial contractual terms, rental and catering minimums are met. Process and post payments according to the schedule, assures final guest count is posted and communicated, and proper reconciliation of monies are collected, recorded, and communicated.

· Prepare and distribute weekly Banquet Event Orders (BEOs) according to standard operating procedures (SOP), actively participate in BEO meetings to accurately communicate food, beverage, event timeline, logistics, amenities, special requests, vendors, VIPs, and greater context details for each assigned event.

· Develop and manage strong customer, vendor, community, and team member relationships through appropriate and effective communication and the use of professional, courteous, and ethical interpersonal interaction.

· Manage and set daily work schedule and set client meetings according to business needs.

· Approve and manage client needs or changes as they relate to menu, event times, set-up, equipment rental, event hours, and customer expectations within reasonable accommodation.

· Establish and maintain rapport with potential and existing clients prior to, during and post event, encouraging repeat business. Timely phone and email correspondence. Ensure all necessary information is obtained with accuracy and clear communication.

· Drive function space optimization/maximization to ensure best utilization of space for guest experience and financial performance of department.

· Arrange for and conduct site visits, walk-throughs, tastings, and meetings according to the customer’s needs; capture and record all client need details.

· Manage event coordinator’s functions, duties, and schedule according to the needs of the department.

· Plan, attend, and setup promotional events on property, such as tastings, bridal shows, luncheons, foundation events , etc. to gain market awareness and develop relations.

· Provide feedback through the proper communication means to the Director of Sales, Banquet Manager, culinary and operations team regarding any client feedback, concerns, comments, and opinions in a timely, respectful manner.

· Work in conjunction with the Sales Director on staying abreast with menu ideas, developing menu and amenity selections & establishing competitive pricing while ensuring costing meets the proper ratios.

· Actively conduct market research and analysis on trending menus, new and improved amenities, competition strengths and weaknesses, and vendor relations to keep The Bowden positioned as a leader in the industry.

· Ensure the proper menu, amenity and costing is built properly into EMS database.

· Work with sales team to capture incoming phone leads

· Strategize with Director of Sales and sales team in achieving sales targets as required.

· Work with vendors to secure rentals needed and communicate event deliveries such as floral, entertainment, etc. and act as main event contact with outside vendors and customers prior to turn-over to Operations.

· Ensure all required certificates and vendor agreements are completed, returned & filed according to the contractual terms outlined in the event contracts.

· Update department calendar to reflect appointments and events.

· Participate in inter-departmental meetings and events.

· Welcome and acknowledge all guests, including those with disabilities, according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.

· Prepare and review written documents accurately and completely and engage in professional and appropriate telephone and in-person etiquette.

· Develop and maintain positive working relationships and support team to reach common goals and listen and respond appropriately to guest concerns.

· Follow all company policies and procedures, maintain confidentiality of proprietary information, and protect company assets.

· Additional responsibilities as assigned/required.

Education: Some college

Experience:

· 3 years of experience managing events in a hotel or venue

· 5 years customer service experience

Knowledge, Skills, and Abilities:

· Thorough knowledge of Bowden’s services and menu options, and ability to present these options to potential clients to help generate and close sales.

· Communicate clearly and professionally, both verbally and in writing.

· Multi-task, prioritize activities, and meet deadlines.

· Proficiency with Microsoft Word, Excel, Canva, Google Docs

· Knowledge of Event Management Software and floor planning software preferred.

· Scheduling flexibility to participate in appointments and events in the evening and/or on weekends, as needed.

· Maintain clean and professional personal appearance to present a positive image to clients and prospective clients.

· Collaborate, work as a team, and contribute to a positive work environment.

· Being able to hold to contractual terms and while being empathetic and flexible to anticipated clients’ needs.

Physical Requirements: Ability to taste, smell, speak, hear, walk, see, and distinguish colors. Ability to operate a computer and other general office equipment. Ability to sit for long periods of time.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

8 hour shift
Day shift

Experience:

Event planning in the hospitality industry: 3 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Keller, TX 76248 (Required)

Ability to Relocate:

Keller, TX 76248: Relocate before starting work (Required)

Work Location: In person

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Refine Your Search

service manager jobs in keller, tx

Catering Service Manager

HVAC Service/Sales Manager

Assistant Service Manager/Service Advisor

Dispatch Manager - Technician Routing

Airport Service Operations Manager- DFW Airport

Customer Service Department Manager

Customer Service Manager

Correspondence Team Manager, Client Service Center

Service Project Manager

Service Manager

Service Manager

Service Manager

Service Operations Manager

Service Manager

Service Manager

Customer Service Account Manager

Field Service Manager

Regional Service Manager

Task Force General Manager- Select Service Division

Manager, Customer Service

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