Top 61 Customer success manager Jobs in Keller Tx

Customer Success Manager
Premier Logitech —Coppell, TX
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
Quick Apply
Customer Success Manager
Solera —Westlake, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Customer Success Manager
Voxai Solutions Inc —Coppell, TX
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Customer Success Manager
DBeaver —Fort Worth, TX
- Remote
- Mid-level
- 2 years
- Communication skills
12d
Provider Success Manager - Dallas-Fort Worth, Texas
Counterpart Health —Fort Worth, TX
- $107,700 - $140,000 a year
- 5 years
- Clinic
- Travel
- Paid parental leave
- Employee stock purchase plan
Quick Apply
1d
Glide Customer Success Manager
McKesson —Irving, TX
- $84,700 - $141,100 a year
- Hybrid work
- Microsoft Outlook
- Word processing
- Bachelor of Science
5d
Customer Success Manager
Csquare —Coppell, TX
- Hybrid work
- Up to 50% travel
- 5 years
- Bachelor's degree
Quick Apply
2d
Customer Service Account Manager
McKesson —Irving, TX
- $75,600 - $126,000 a year
- Mid-level
- Office
- Continuous improvement
6d
Customer Success Supervisor - Signature - Dallas, TX
UPS —Coppell, TX
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
8d
Technical Customer Success Manager
Armis —Arlington, TX
- $139,000 - $188,000 a year
- Full-time
- Hybrid work
- Computer Science
- 3 years
- Bachelor's degree
- Health insurance
Quick Apply
Customer Success Manager - Airline Operations
CAE Inc. —Irving, TX
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- AD&D insurance
- Disability insurance
Customer Success Manager
KMS Lighthouse —Irving, TX
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
PREMIER LOGITECH LLC —Coppell, TX
- Ability to walk for extended periods
- Writing skills
- Mid-level
Quick Apply
Account Manager
Alliance Consumer Group —Roanoke, TX
- Remote
- Marketing
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Success Manager
Vogt RV —Haltom City, TX
- $25 an hour
- Dealership
- Mid-level
- Communication skills
Quick Apply
9d
Customer Success Manager - Bilingual: English/Spanish
VusionGroup —Coppell, TX
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Bachelor of Science
- Paid time off
- Benefits from day one
Customer Success Manager - Bilingual: English/Spanish
Vusion —Coppell, TX
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Bachelor of Science
- Paid time off
- Benefits from day one
Quick Apply
Digital Account Manager
TimelyCare —Fort Worth, TX
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 4 years
- Paid holidays
- Disability insurance
Quick Apply
6d
Account Manager - State Farm Agent Team Member
Bobby Hudson - State Farm Agent —Southlake, TX
- $71,000 - $97,000 a year
- Full-time
- Mid-level
- Office
- Children
- Health insurance
- 401(k)
Quick Apply
Account Manager - State Farm Agent Team Member
Lauren Stone - State Farm Agent —Grapevine, TX
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer success manager in keller tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near keller tx

Customer Success Manager

Premier Logitech
Coppell, TX

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Qualifications

Metrics Reporting
Managing clients in a customer support role
Data interpretation
Productivity software

Full Job Description

Position Summary:

The Customer Success Manager acts as primary advocate for client satisfaction, retention, and growth through timely and effective communications. Proactively manages client relationships, aligns client goals with Organization’s solutions and ensures the delivery of value through ongoing support.

Essential Responsibilities:

Develops and executes client success plans tailored to each client’s goals and business outcomes.
Manages client relationship during onboarding and ensures smooth transition from sales to implementation.
Conducts regular client project health checks and provides key metric reporting against service level agreements.
Identifies opportunities for upselling, cross-selling and renewals based on client usage and satisfaction.
Proactively addresses client satisfaction and risks to retention.
Manages multiple client relationships and projects simultaneously.
Advocates for client needs internally to influence product and service improvements.
Coordinates with internal teams (Operations, Quality, Sales, Dev Ops, etc.) to meet client specific requirements.
Coordinate launch plans for new services/product and client requirements, including reporting and necessary documentation.
Prepares and maintains client facing documentations including timelines, agendas, and training plans.
Proactively identifies factors jeopardizing the projects and escalates issues to management as appropriate.
Accurately creates and maintains system records by entering Advanced Shipping Notices, Work Orders, and Sales Orders into the Warehouse Management Systems to ensure real time operational visibility and to support efficient order fulfillment.
Conducts internal and client facing presentations, webinars, and training sessions to support client engagement.

Skills and Specifications Required:

Completion of an associate degree or equivalent
2-5 years of related experience or training; or equivalent combination of education and experience
Ability to read and interpret documents such as client requirements, work instructions and procedures.
Ability to work with and be proficient with Microsoft 365 software and various other office equipment.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to speak effectively and professionally before customers, vendors, supervisors, and employees of the organization.
Ability to write and complete routine reports and correspondence.
Ability to respond effectively to sensitive inquiries and complaints.
Ability to calculate figures and amounts such as discounts, commissions, interest, and percentages.
Ability to understand customer lifecycle management and translate actions to success metrics.
Experience in cell phone/electronic repair industry required

Pay: $80,000.00 - $95,000.00 per year

Application Question(s):

Experience in cell phone/electronic repair industry?

Work Location: In person

Quick Apply

Refine Your Search

customer success manager jobs in keller tx

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Manager

Provider Success Manager - Dallas-Fort Worth, Texas

Glide Customer Success Manager

Customer Success Manager

Customer Service Account Manager

Customer Success Supervisor - Signature - Dallas, TX

Technical Customer Success Manager

Customer Success Manager - Airline Operations

Customer Success Manager

Customer Success Manager

Account Manager

Customer Success Manager

Customer Success Manager - Bilingual: English/Spanish

Customer Success Manager - Bilingual: English/Spanish

Digital Account Manager

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

I want to receive the latest job alert for customer success manager in keller tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected