Top 515 Member services representative Jobs in Kennebunk Me

Senior Member Experience Center Representative (Call Center)
Evergreen Credit Union —South Portland, ME
- $27 - $30 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
1h
Patient Service Representative- Access Admin
MaineHealth —Westbrook, ME
- Email
- Remote
- Computer literacy
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Parental leave
4d
Patient Service Representative - Practice Float Pool (Southern Region)
MaineHealth —Kennebunk, ME
- Monday to Friday
- Float pool
- High school diploma or GED
- Clinic
- Paid parental leave
- Parental leave
Therapeutic Counselor
Sevita —Scarborough, ME
- Urgently hiring
- Mid-level
- Master's degree
- Children
Remote Supports Consultant - Human Services
SafeinHome —Portland, ME
- $70,000 - $95,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
Quick Apply
Accounting Assistant - Accounts Payable
Nappi Distributors —Gorham, ME
- $20 - $22 an hour
- Full-time
- Research
- Mid-level
- Finance
- AD&D insurance
- Disability insurance
Quick Apply
Travel ICU RN
Fusion Medical Staffing —Portsmouth, NH
- $1,990 - $2,117 a week
- Travel nursing
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
6d
Entry Level Sales Representative
Renewal by Andersen | Esler Companies —Saco, ME
- $19 - $35 an hour
- Part-time
- No experience needed
- Office
- US work authorization
- Paid training
- Paid holidays
6d
Lead Preschool Afterschool Teacher
Ketcha Outdoors —Scarborough, ME
- $17 - $22 an hour
- Part-time
- Background check
- Classroom
- 18 years or older
- Paid time off
- Employee discount
Quick Apply
5d
Customer Service Representative
Patrons Oxford Insurance Company —Portland, ME
- $47,500 - $50,000 a year
- 8 hour shift
- Background check
- Writing skills
- Research
- Health insurance
- Dental insurance
Quick Apply
Clinical Nurse Coordinator Emergency Department
Frisbie Memorial Hospital —Rochester, NH
- Full-time
- 5 years
- Mid-level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Banker / MSR II
Lighthouse Credit Union —Westbrook, ME
- $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Health savings account
Entry Level Sales Representative
Renewal by Andersen | Esler Companies —Portland, ME
- $19 - $35 an hour
- Urgently hiring
- No experience needed
- Office
- US work authorization
- Paid training
- Paid holidays
6d
CNC Field Service Technician
The Robert E. Morris —Saco, ME
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Veterinary Client Service Representative
Down Maine Veterinary Clinic —Sanford, ME
- $17 - $19 an hour
- Part-time
- Private practice
- Clinic experience
- Administrative experience
- Continuing education credits
- Health savings account
Quick Apply
Pre-K Speech Language Pathologist
Child Development Services —Arundel, ME
- $55,765 - $96,678 a year
- Full-time
- Background check
- Working with individuals with disabilities
- Writing skills
- Mileage reimbursement
- Paid holidays
Quick Apply
Infant and Toddler Physical Therapist
Child Development Services —Arundel, ME
- $55,765 - $96,678 a year
- Full-time
- Background check
- Working with individuals with disabilities
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Travel Ultrasound Technologist (Sonographer) - Gen/Vascular
Fusion Medical Staffing —Dover, NH
- $1,813 - $2,084 a week
- Anatomy knowledge
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
6d
ENTRY LEVEL SALES - 40k BASE
Spectrum —South Portland, ME
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
3h
Preschool Physical Therapist
Child Development Services —Biddeford, ME
- $55,765 - $96,678 a year
- Full-time
- Background check
- Working with individuals with disabilities
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply

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Senior Member Experience Center Representative (Call Center)

Evergreen Credit Union -
South Portland, ME

Quick Apply

Job Details

Full-time
$27 - $30 an hour
1 hour ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 4% Match
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Live chat
Client services experience within financial services industry
Call center experience
Promoting bank products
Customer support experience within finance industry
High school diploma or GED
Customer support
Assisting with digital banking services
Industry knowledge of retail banking
Client interaction via phone calls
Interpersonal communication

Full Job Description

Do you have a passion for creating exceptional member experiences over the phone and helping people achieve their financial goals? Evergreen Credit Union is seeking a Senior Member Experience Representative (Call Center) to join our Member Experience Center team. Named a Best Place to Work in Maine for ten consecutive years, Evergreen offers a supportive, collaborative culture where employees are empowered to make a meaningful impact every day.

In this role, you'll serve as a trusted resource for members through phone, digital, and other remote interactions. You'll help resolve complex inquiries, identify financial solutions, deepen member relationships, and ensure every interaction reflects Evergreen's commitment to service excellence.

We're looking for a service-driven professional who thrives in a fast-paced contact center environment, enjoys solving problems, and is confident using technology and strong communication skills to deliver outstanding member experiences.

Responsibilities Include:

Readily available on queue to provide exceptional service to both members and non-members. Answer inbound calls and respond to member inquiries promptly and professionally. Perform account servicing (balance inquiries, transactions, transfers, loan questions, debit cards, fraud disputes, advanced digital banking and bill pay support, etc.) Provide Omni Channel Member Support through phone, email, chat, secure message, website messages and other channels.
Perform account maintenance such as opening/closing shares and CDs, advanced Bill Pay issues, uploading/reviewing insurance information, creating and maintaining loan transfers and records, review check hold release requests, and fee refund requests.
Perform outbound calling and projects as needed such as CUDL, SNC, handling leads, etc.
Provides escalation support and advanced digital support to all Member Experience Center staff as well as other department employees. Examples include but not limited to Bill Pay, electronic funds transfers, and complex digital resolution needs.
Assists in monitoring center activities when the manager is not present.
Performs other related duties as assigned.

The successful candidate will have the following background:

3 to 5 years of experience in call center operations, member/financial services or similar experience preferred
Strong de-escalation and conflict resolution skills
Strong attention to detail with excellent organizational skills
Proficiency with Microsoft Excel and ability to manage tracking tools and systems
Excellent communication skills with a high degree of professionalism and discretion
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
High school diploma or GED required

Evergreen Credit Union offers an amazing benefits package including medical, dental, vision, a 401(k) plan with organization match and core funding, short-term and long-term disability, generous PTO, tuition assistance, identity theft protection, and—most importantly—an amazing workplace culture! If you are a hard worker dedicated to providing world-class service and want to be a part of a team that loves where they work, we encourage you to apply! If you are interested, please send your resume to Laura Briggs, VP of Training & Development, at [email protected].

Evergreen Credit Union was founded in 1951 and proudly serves individuals, families and local businesses throughout Cumberland, Oxford, Androscoggin, Sagadahoc, and Lincoln counties. We strive to benefit our members, neighbors, and community organizations by donating our time and resources. We have been successful thanks in large part to the personal, caring service our employees offer. Evergreen aspires to treat our employees as well as we treat our members. We look for employees who are dedicated to hard work, excellent service, and the community. Learn more about our Community Partners on our website at https://www.egcu.org.

Evergreen Credit Union is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

EOE/Minorities/Females/Vet/Disabled

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

401(k) 4% Match
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Experience:

Retail Banking : 1 year (Required)
Call center: 1 year (Required)

Work Location: Hybrid remote in South Portland, ME 04106

Quick Apply

Refine Your Search

member services representative jobs in kennebunk me

Senior Member Experience Center Representative (Call Center)

Patient Service Representative- Access Admin

Patient Service Representative - Practice Float Pool (Southern Region)

Therapeutic Counselor

Remote Supports Consultant - Human Services

Accounting Assistant - Accounts Payable

Travel ICU RN

Entry Level Sales Representative

Lead Preschool Afterschool Teacher

Customer Service Representative

Clinical Nurse Coordinator Emergency Department

Banker / MSR II

Entry Level Sales Representative

CNC Field Service Technician

Veterinary Client Service Representative

Pre-K Speech Language Pathologist

Infant and Toddler Physical Therapist

Travel Ultrasound Technologist (Sonographer) - Gen/Vascular

ENTRY LEVEL SALES - 40k BASE

Preschool Physical Therapist

I want to receive the latest job alert for member services representative in kennebunk me

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