Top 15 Bilingual call center representative Jobs in Kentucky

Representative, Support Center (Bilingual English/Spanish, Must Reside in IA, NM, OH, KY, MS)
Molina Healthcare —Kentucky
- $15.40 - $24.02 an hour
- Overtime
- Spanish
- Sales
- Computer literacy
- Health insurance
Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Frankfort, KY
- $18.75 an hour
- Full-time
- Remote
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Remote - Bilingual Spanish Customer Service Representative (Automotive)
VXI Global Solutions —Kentucky
- $15 - $16 an hour
- Full-time
- Remote
- Writing skills
- Research
- High school diploma or GED
- Paid training
- Health insurance
Patient Support Representative (2026-7250)
CareTria —Louisville, KY
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
2d
Customer Service Representative
GoGoMeds —Southgate, KY
- From $18 an hour
- Full-time
- Bilingual
- Medical office experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Benefits Call Center Rep
Trilogy Health Services —Louisville, KY
- Full-time
- Research
- High school diploma or GED
- Communication skills
- Health savings account
- Loan repayment program
Patient Support Representative (2026-7250)
Knipper HEALTH —Louisville, KY
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
2d
Technical Support Specialist – HVAC - REMOTE
GE Appliances —Louisville, KY
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
2d
Customer Service Rep
Nan McKay & 38 Associates —Frankfort, KY
- $14 an hour
- Writing skills
- Research
- High school diploma or GED
Quick Apply
Medical Call Center Representative
Pain Specialists of Cincinnati —Edgewood, KY
- From $15 an hour
- Full-time
- Medical office experience
- English
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Woodward Rentals LLC —Melber, KY
- $12 - $18 an hour
- Full-time
- Analysis skills
- Typing
- In-person
- Paid time off
Quick Apply

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Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Frankfort, KY
Experience handling inbound or outbound voice calls. If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and…
$18.75 an hour
Quick Apply
1d
Technical Support Specialist – HVAC - REMOTE
GE Appliances —Louisville, KY
Customer-Focused Communication: Effectively communicates technical information to contractors, distributors, and end users, translating complex concepts into…
2d

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Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
Experience handling inbound or outbound voice calls. If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and…
$18.75 an hour
Quick Apply
1d
Customer Success Specialist
ADB Safegate —Columbus, OH
Providing Accounts Receivable follow up on past due accounts including collections calls, tracking / recording collections data and information from customers.

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Representative, Support Center (Bilingual English/Spanish, Must Reside in IA, NM, OH, KY, MS)

Molina Healthcare -
Kentucky

Apply Now

Job Details

Full-time
$15.40 - $24.02 an hour

Benefits

Health insurance

Qualifications

Spanish
Customer relationship building
HIPAA
Employee relationship building
English
Desktop applications
Health information regulatory compliance
Productivity software
Video conferences (communication methods)
Clinical confidentiality policies
Stakeholder relationship building

Full Job Description

JOB DESCRIPTION Job Summary

Provides level I support center customer service excellence to meet the needs of Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values. Provides product and service information, and identifies opportunities to improve the member and provider experience.

Essential Job Duties

Provides service support to members and/or providers using one or more support center communication channels serving multiple states and/or products including but not limited to: phone, chat and email, in addition to other administrative off phone duties supporting Medicaid, Medicare and/or Marketplace lines of business.
Conducts various surveys related to health assessments and member/provider satisfaction.
Accurately documents pertinent details related to member or provider inquiries.
Works regularly scheduled shifts within Molina hours of operation, follows protocol related to scheduled lunches and breaks, and accommodates overtime and/or weekends as needed.
Demonstrates ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
Listens attentively, captures relevant information, and identifies member or provider inquiries and concerns.
Meets or exceeds individual performance goals established for the position in the areas of: call quality, attendance, adherence and other support center objectives.
Proactively engages and collaborates with various internal/external stakeholders.
Demonstrates personal responsibility and accountability by taking ownership of real-time solutioning and timely member and/or provider follow-up.
Supports provider needs related to inquiries and assistance involving member eligibility and covered benefits, provider portal, and status of submitted claims.

Required Qualifications

Must be bilingual English/Spanish

Up to 1 year of customer service, call center and/or sales experience in a fast-paced/high-volume environment, or equivalent combination of relevant education and experience.
Customer service skills.
Data processing experience.
Attention to detail, organizational and time-management skills, and ability to manage simultaneous tasks to meet business needs.
Ability to maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA).
Ability to establish and maintain positive and effective work relationships with coworkers, members, providers and customers.
Effective verbal and written communication skills.
Basic proficiency in Microsoft Office suite and applicable software programs.

Preferred Qualifications

Systems training/experience for the following : Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, video conferencing, CVS Caremark, Availity.
Call center experience.
Managed care/health care experience.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $16.5 - $20.5 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Apply Now

Refine Your Search

bilingual call center representative jobs in kentucky

Representative, Support Center (Bilingual English/Spanish, Must Reside in IA, NM, OH, KY, MS)

Remote Bilingual Customer Support Specialist

Remote - Bilingual Spanish Customer Service Representative (Automotive)

Patient Support Representative (2026-7250)

Customer Service Representative

Benefits Call Center Rep

Patient Support Representative (2026-7250)

Technical Support Specialist – HVAC - REMOTE

Customer Service Rep

Medical Call Center Representative

Customer Service Representative

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